Ariane and Salto deliver a fully compatible check-in solution, providing an automated check-in process that allows guests to bypass the front desk and start their stay in convenience and style.
Ariane and Salto deliver a fully compatible check-in solution, providing an automated check-in process that allows guests to bypass the front desk and start their stay in convenience and style.
For Salto, maintaining close relationships with check-in solutions providers is crucial. Thus, the integration with Ariane Systems offers to boost visibility and enrich the range of access control solutions in the market.
Ariane offers contactless check-in and check-out solutions, enabling a safe, flexible, and efficient guest experience. Guests can now use their own mobile devices to check in and receive their mobile key, giving them the option to skip the front desk entirely.
For almost 20 years, Ariane has honed its unique self-service experience strategy based on a ‘When, Where, and How’ methodology. They understand that technology needs to serve guests, so they can check in and out when they want, where they want, and how they want.
In today’s fast-paced world, guests expect swift and convenient check-in and check-out. Availing the ability to complete this process in just a few minutes via phone, tablet, or PC fosters a sense of security, flexibility, and control. Because of Salto, guests can receive their room number prior to arrival. Knowing that a key will be ready and waiting – all without the need to interact face-to-face with staff – makes the whole guest experience quick, easy, and hassle-free.
Ariane’s self-check-in solutions allow guests to complete a mobile pre-check-in and pick up their keys on-premise. Alternatively, they can opt for a fully contactless experience by using smart self-service check-in kiosks. The system is fully integrated with the hotel PMS, payment system, and the Salto access control server.
- Operational efficiency: Ariane's solution alongside Salto’s best-in-class technology guarantees reduced staff costs and offers 24/7 availability, a consistent arrival and departure experience, and improved upselling opportunities.
- Safety and security: An automatic stacker dispenses smart electronic keycards that are automatically encoded using an embedded Salto RFID encoder. This way, guests can head straight to their rooms upon completing check-in.
- High-tech features: Receive automatic room assignments and express services with 24/7 availability, even for late-night check-ins, when limited staff is around. Additionally, hotels can onboard expert support for registration cards, signature capture, and much more.
- Simplified communication: Help guests feel at ease by communicating vital check-in steps in their own, or preferred, language.
- Flexible and customisable guest journey: Guests can be invited to check in through e-mail, SMS, or push notifications in the build-up to their stay. Once on-site, they can pick up their keys at the front desk, self-service kiosk, or via smartphone as a mobile key. These moves are all designed to streamline the check-in experience and enhance guest satisfaction.
The world leader in providing self-check-in and check-out solutions for the hotel industry, Ariane Systems enables mobile and kiosk self-service. They provide all the hardware, consultancy, and support services required to integrate into a hotel’s PMS, keycard system, and card payment structure. Ariane currently serves upwards of 3,000 hotels and covers 500,000 rooms in over 25 countries, catering to one-third of the top 100 hotel chains globally.