STAY App is an all-in-one guest experience platform designed to streamline guest management and make life easier for hotel staff. The integration with Salto allows guests to access their rooms using just a smartphone.
STAY App is an all-in-one guest experience platform designed to streamline guest management and make life easier for hotel staff. The integration with Salto allows guests to access their rooms using just a smartphone.
Launched in 2010, STAY helps hotel operators adapt to guests’ evolving needs and habits by providing innovative solutions to manage their stays. Research shows that 94% of business travellers and up to 80% of leisure travellers now expect to use mobile guest apps for service requests or contacting hotel staff.
Salto is a world leader in smart building and access control solutions. Working with more than 1,000 hotels across 58 different countries, STAY has evolved into an all-in-one guest experience platform. With STAY, hotel operations and daily administrative tasks are much simpler and more agile, increasing guest satisfaction.
The integration with Salto allows hotel guests to lock or unlock room doors using the STAY app on their mobile devices. According to industry statistics, 67% of travellers are more likely to choose a hotel that allows them to check-in and access their rooms with a keyless technology using a smartphone.
STAY has integrated Salto’s JustIN Mobile SDK into its native apps in order to allow guests to receive mobile digital keys. The Guest app, Staff app, and Visitor app can now deliver keyless smart access to specific doors and areas throughout a hotel’s premises.
- Access Control Management: Salto has installed both the hardware and software required to manage access control across sites. The mobile key binary code is generated in Salto Space on-premise smart access solution by a third-party PMS.
- Digital Key Management: STAY receives this code via webhook. Its system can then generate events for any action carried out by the guest at the hotel, including check-in, check-out, switching rooms, or extending their stay.
- Smart Key Credentials: Guests and staff will enjoy greater flexibility and convenience with the introduction of smart key credentials. Access permissions can be granted and revoked with ease, and users can lock or unlock doors to approved spaces using a mobile app.
- Enhanced security and efficiency: The ability to grant tailored access credentials provides added safety and security to hotel guests and staff alike. It also saves time and money as the mobile app can replace traditional mechanical keys and hotel key cards.
Founded in 2010, STAY is on a mission to harness mobile technology that will revolutionise the hotel industry. After years of continuous vision and innovation, STAY has become an all-in-one communication solution that bridges the gap between guests and staff like never before. STAY works with some of the biggest hotel chains worldwide and has enhanced the guest experience for over 12 million people.