Salto and Concierge bring an all-in-one smart security platform to the market—combining mobile access control, cloud-based mimic boards, real-time alarm and video integration, and one-touch lockdown from any device.
Salto and Concierge bring an all-in-one smart security platform to the market—combining mobile access control, cloud-based mimic boards, real-time alarm and video integration, and one-touch lockdown from any device.
Concierge is a future-focused access control and automation platform that simplifies site management across industries such as education, manufacturing, and community services. Through its powerful cloud-based dashboard (MimicCloud) and intuitive Concierge mobile application, Concierge empowers organisations to manage access, monitor alarms and surveillance—all from a single interface. As a Salto Technology Partner, we aim to deliver seamless, scalable and user-friendly technology that transforms the way buildings and people interact.
The Concierge Mobile App enables any employee to intuitively interact with Salto ProAccess Space from any smart device. It centralises control for security, IT, and operations teams across multiple systems in one platform. Through real-time integration with Salto ProAccess Space, users can remotely manage doors, events, and lockdowns.
Concierge MimicCloud replaces physical mimic boards with a digital interface, also integrates with AJAX Systems (intrusion alarms) and Nx Witness (video surveillance), allowing users to monitor video feeds and manage alarms alongside access activity. Through Concierge, Salto card access can automatically disarm third-party alarms, reducing friction and strengthening security.
Concierge is the only platform in its class that delivers a unified experience for managing access, alarms, and video—offering both a mobile-first app and a powerful cloud dashboard, fully integrated with Salto for flexible, multi-site environments.
Concierge Mobile App Key Features
- Mobile-first, user-friendly interface for on-the-go access.
- Real-time remote control and event audit of Salto ProAccess Space doors and locks.
- Instant lockdown activation.
- Ability for any employee to interact with access control and alarms via smartphone or tablet.
- Supports multi-site, role-based access for staff, contractors, and visitors.
MimicCloud Platform Key Features
- Cloud-based centralised dashboard accessible from any smart device or desktop, with no VPN or desktop software required.
- Multi-site management for controlling multiple buildings and locations from one interface.
- Real-time syncing and visualisation of Salto ProAccess Space access events and door status.
- Integration with alarm systems (Ajax) and video surveillance (Nx Witness) for unified monitoring.
- Live video feed and event-triggered playback via Nx Witness.
- Alarm system status and arming/disarming through AJAX integration.
- API-ready for additional third-party integrations.
- Automated alerts, and lockdown management.
- Designed for ease-of-use by non-technical staff.
- Detailed reporting, audit trails, and compliance monitoring.
- Role and permission management for security, IT, and operations teams.
- Scalable licensing for SMBs to enterprise deployments
Concierge is committed to enhancing Salto’s access control ecosystem by delivering smarter and more connected building experiences, helping clients move beyond traditional security models into fully connected facility ecosystems. Concerige can custom design third-party or special integration requests, ensuring a solution tailored to meet the specific needs of any client or site configuration.
Concierge Security Solutions is a security integrator that delivers intuitive, cloud-based access control and automation for modern facilities.
With a focus on wireless security and building automation, its flagship platform combines the Concierge mobile app and the MimicCloud dashboard to provide real-time monitoring of doors, alarm systems, and surveillance, as well as remote control, lockdown activation, and automation from any smart device. The platform prioritises ease of use for non-technical users while maintaining enterprise-grade reliability.
Headquartered in New Zealand and expanding across Australia, Concierge supports clients regionally and globally. The company is committed to making facility security smarter, more connected, and highly adaptable. As a partner-driven organisation, Concierge works closely with technology manufacturers and certification bodies to deliver expert technical support and tailored integrations. Whether enhancing Salto systems, integrating alarms such as AJAX, connecting video platforms like Nx Witness, or delivering bespoke solutions, its team is dedicated to innovation and meeting diverse security needs.