Operto’s solutions aim to redefine innovation in tech-enabled hospitality guest experiences.
Operto’s solutions aim to redefine innovation in tech-enabled hospitality guest experiences.
Salto and Operto are integrated to improve the guest experience at any property, particularly in hotels and vacation rentals. Their operating system seamlessly integrates with the Salto KS platform to purpose-build an access control solution for hospitality. Embracing Salto as the access control solution provider and Operto as the software provider helps property owners and managers create seamless accessibility to the property.
Operto Connect is the one-stop proprietary hospitality operating system that everyone’s talking about. By connecting through an operator’s existing PMS, Connect will deliver seamless, memorable, and ultimately bespoke lodging experiences; bringing together guest, manager, and ancillary service providers under a single operating system. It acts as a contactless, virtual concierge and/or front-desk for hotels, allowing the guest to provide payment/ID details, check-in, and access a room, all without human interaction.
Salto is integrated as a smart access control partner. As a result, any property that uses Salto will also have the ability to use Operto’s operating system to manage the guest experience.
The Operto Connect operating system has a wide range of features including:
- Everything your guest needs: Guests receive a warm welcome that ensures a great first impression and enhances your brand with all the info you know they’ll ask for when they check-in.
- Generate more revenue: Operto’s Guest Portal makes it easy for you to monetize early check-in and late check-out requests, as well as your own custom upsells.
- Offer a true Smart Stay: The Guest Portal puts your guest in control of their own smart stay. Open the lock with the tap of a button, adjust the heat or AC, and set custom temperature schedules.
- No apps to download: Avoid the poor adoption rates and pitfalls of traditional guest apps. Operto’s Guest Portal is a secure web-app that can be accessed from any web browser.
- Clean with greater efficiency: Each housekeeper receives a personalized portal with a prioritized view of the day’s schedule, with real-time updates as guests check out.
- Stay on top of maintenance: A unified platform for managing maintenance, reporting issues, and tracking work. Ensure every room in your hotel remains in top condition.
- Correct issues in real time: With Access, Monitoring, and Energy & Comfort, your teams receive instant alerts for issues and events that impact your guest’s experience or the security of your rooms.
- Monitor and optimize performance: Connect™ gives you the tools to track and optimize team performance, such as hours worked, cleaning efficiency, and other metrics that help you reward your top performers.
- Access: Guests check-in themselves using unique access codes programmed into smart locks. Owners get notified when guests check out or cleaning is finished. Fully automated and completely secure.
- Energy and comfort: Warm up or cool down the unit before guests arrive.
Operto, an international company headquartered in Vancouver, is relentlessly committed to redefining innovation in tech enabled hospitality guest experiences.
As they enter a landscape that’s become more and more technology-lead, the Operto story remains a cut above the rest. Since their inception–back to when they were first known as “Slickspaces”– Operto’s goal has been to boost the relationship between accommodation providers and guests by harnessing the power of technology.
On paper, they might be described as pioneers of guest automation–and while this is correct, there’s so much more to what they offer the industry. Enabling contactless guest entry, automated temperature control, and powerful monitoring features are just the tip of the iceberg. What they are actually doing is revolutionizing the vacation rental and hotel landscape.
Operto’s connected solutions–powered by world-class tech, product teams, and dedicated sales teams who cover all geographies, time zones, and multiple languages–build upon the core foundations of our business.
