Salto and straiv have integrated systems to offer a fully digitalised and automated guest journey – including web door opening via a hotel guest's smartphone – for all types of hotels.
Salto and straiv have integrated systems to offer a fully digitalised and automated guest journey – including web door opening via a hotel guest's smartphone – for all types of hotels.
Salto and straiv have integrated systems to offer a fully digitalised and automated guest journey – including web door opening via a hotel guest's smartphone – for all types of hotels.
The digital guest journey guides hotel guests through all steps including the digital key. Thanks to the Salto and straiv integration, hoteliers can offer guests a completely digital guest journey – without having to download an app. This saves costs, reduces errors and promises guests enormous flexibility and more convenience.
Digitalisation promises a number of advantages for both guests and hotel operators: For guests, it offers the convenience of being able to check-in digitally, fill out the registration form, and receive digital keys – without an app download – regardless of reception opening hours. Hotel operators benefit from cost savings and seamless processes. This is because hotel staff are no longer involved in the administrative process from check-in to door opening to check-out. Hotel guests handle these steps independently on their own mobile device with the help of solutions from straiv and Salto.
Guests can thus control their entire hotel stay via their own smartphone. This works via the digital hotel services of straiv, which are based on a Progressive Web App (PWA). The PWA offers the same functions as a native app – with the great advantage that no app has to be downloaded onto the smartphone.
After booking, hotel guests receive a confirmation email in which they are directly referred to the check-in. One click takes them to the straiv PWA, which can be customised for hotels where they can enter all registration details and check-in. After check-in, guests automatically receive a digital key via the PWA. These authorise guests to open all doors assigned to them during the booked length of stay. This includes, for example, the main entrance and the room door, but also access to conference rooms and spa areas as well as access to parking spaces. The door opening itself is done via a simple swipe in the PWA.
Salto's access management software automatically assigns access rights based on booking data in the PMS and the digital check-in, which are then available to hotel guests via the straiv PWA. The mutual integration of the systems ensures the receipt of the booking data, the provision of the digital keys, and the general data exchange.
straiv (formerly CODE2ORDER) is digitalising the guest journey in hotels. The hotel tech company focuses on a holistic approach with digital solutions for check-in and check-out, including mobile door opening, the digital guest folder and automated journey messaging in the hotel. With the solutions, hotels optimise internal work processes and hotel guests benefit from a quick and easy service via their own smartphone - without app download.
All solutions are based on the latest technology of the Progressive Web App, which enables access via any end device. Without a conventional app download. Currently, more than 2,500 brand, individual and chain hotels in 29 countries rely on the advanced solution.
The fast-growing company was founded in 2015 by Patrick Luik, Fabian Hieber and Alexander Haußmann with headquarters in Stuttgart and has already won several innovation awards.
