Salto Space

A hotel datacenter or server room holds important hotel and guest data that, if breached, can result in expensive information compromise or significant down time. You secure your guest rooms and property with electronic access control – it’s time to protect your datacenter using the same technology.

Many hotels deploy access control to secure the grounds, buildings and areas within the property. The server rack remains the final point of data vulnerability in the datacenter, so it makes sense to implement the same level of physical security and access control monitoring already established at every other level of entry in the property. Salto has a solution that protects your datacenter and servers with the same level of security that safeguards your hotel and guests.

The Salto electronic cylinder lock provides a wire-free, stand-alone electronic access control solution to secure access to server racks in increasingly important and sensitive locations. Compact and easy to install, Salto electronic cylinders are designed for the protection of cabinet doors such as IT racks or lockers and fit almost any type of swing handle server rack on the market. Salto’s electronic cylinder lock provides real-time access control to individual cabinet doors in a single-card system, eliminating mechanical master key problems as there is no need to replace cylinders if a key is lost or stolen.

Protect your cabinets and IT racks with your same hotel’s core technology using Salto’s electronic cylinder

There are multiple regulatory and compliance requirements in many countries that mandate additional layers of responsibility for datacenter managers. In many areas, hotels must limit physical access to information systems, equipment and their respective operating environments only to authorized individuals. SALTO’s electronic cylinder provides this protection and more via these main features and benefits.

Main features and benefits of Salto's electronic cylinder

• Simple installation. Designed to install easily on most swing-handle style server racks..
• Simple to integrate because it works with your new or existing access control system and can be installed on virtually all server cabinets available on the market. No wiring or drilling work required.
• Protection against burglary, theft and sabotage. Server cabinet and audit-trail monitoring for regulatory compliance.
• Access monitoring. Full time and profile management (who has access, where and when). Executing policies and security procedures specific to the datacenter.
• Advanced core technologies: Salto SVN, BLUEnet Wireless network and JustIN Mobile* capable (*NFC compatible smartphones only).
• Real-time access control system and user card updating capable (to control exactly who can access the servers, and when).
• Communication between the carrier, the physical network and the electronic cylinder is encrypted and secured.
• Battery-operated. Low battery status information is obtained from users’ keycards (SVN) or wirelessly (BLUEnet). Batteries can be replaced without cylinder removal.

To learn more about Salto electronic cylinder lock solutions

What is Salto SVN-Flex and how does it works?

Salto’s networked electronic locking SVN-Flex technology brings guest and staff credential updating to the ultimate point in access control: the door! This impressive new feature results in a variety of added benefits for the hospitality sector in particular by enhancing the guest experience, hotel management, security, IT and maintenance.

Based on Salto’s BLUEnet wireless technology and in combination with the Salto Hospitality aesthetic electronic locking product range, SVN-Flex extends and increases the number of updating points directly to any door in the hotel. SVN-Flex functionality can be enabled on any product in the Salto XS4 electronic lock range including guest room doors with the new Salto Ælement Fusion, guest services doors and back-of-house access points.

SVN-Flex is managed via Salto’s ProAccess SPACE front desk management web-based software. It dramatically reduces the cost of installing additional updating points in an access control system yet provides the capability of adding updating points where required. The options for affordable updating points are endless: guest rooms, perimetral doors, emergency exits, hall doors, gates equipped with mechanical cylinders and much more.

Benefits of SVN-Flex

SVN-Flex has specific benefits for the hospitality sector that result in an improved guest experience, enhanced hotel management, increased security and better operations.

SVN-Flex improve guest experience

SVN-Flex provides a better keyless and mobile experience for guests.

• No need for users to go to specific doors to update/revalidate an expired key, for a re-rooming or for an extended stay.
• 24/7 real-time access, monitoring and security.
• Ensures security and accessibility to all property facilities, resulting in no more key delivery costs or time-consuming procedures when keys are lost.

Salto SVN makes it easier for hotel management

SVN-Flex provides a safe and convenient environment for guests, visitors and staff and provides the most up-to-date user access information for virtually all doors.

• Provides advanced access control capabilities that are designed to give end users ultimate freedom of choice regarding system layout, type and number of access points as well as level of security.
• Uses a trusted access control management platform and high-quality hospitality electronic locking solution.
• Allows for guest re-rooming, extended stay and updated access permissions/levels with the click of a button.
• Seamlessly integrates with check-in, PMS, room management and building automation systems.
• Optimizes the use of guest services areas and back-of-house.
• Eliminates hassle of lost keys with the ability to instantly issue guest or staff key cancellation.

SVN provides more security

SVN-Flex enhances security and improves overall access flow in the hotel property.

• Enhances hotel security for any type of door and eliminates guest and staff key management issues. Make user authorization changes in real-time, from any hotel access point.
• Increases security by having a higher number of doors distribute information about guest and staff access privilege changes, lost key cancellations, updated blacklist information, offline networked hotel property audit records and more.
• Communication between devices flows in real-time on wireless online access points and much faster on offline points. This drastically reduces the time gap in collecting critical information.
• In case of a power failure, the system continues to function due to Salto Virtual Network (SVN) backbone technology. SVN ensures guest access cards and locks remain operational without compromising access.
• Thanks to Salto Wireless BLUEnet technology, guest room door status monitoring, lockdowns, emergency openings, remote openings, intrusion alarms – and more – can be performed at the click of a mouse or can be programmed automatically through a ProAccess SPACE trigger alarm.

Salto SVN and IT

SVN Flex combines the reliability, security and scalability of an on-premises access control solution with the flexibility and availability of stand-alone, networked electronic lock technology.

• Uses stand-alone, battery-operated hotel electronic locks (no door hardwire installation).
• Easy to cross-link stand-alone, wireless locks and online access points and integrate into existing hotel IT networks without consuming IT resources.
• Reliable on-premises access control infrastructure that is designed to adapt and grow as needs grow (up to hundreds of doors with thousands of users).
• Works with every popular smart keycard covering the mainstream RFID technologies.
• Web-based ProAccess SPACE software facilitates set-up, routine use and monitoring, as well as any updating and changing of access rights.
• Unmatched levels of data protection with advanced security and the highest standard encryption communications.
• Works with standard system network requirements.

SVN has easy maintenance

SVN-Flex allows you to manage and secure access control for all hotel properties right from the hotel front-desk.

• Check battery status and door status in just a few easy steps.
• Low set-up cost and maintenance, saving money and time.
• Choose from a broad range of design hardware that enhances any décor from guest room to back of house.
• Efficiently uses the natural movements of guests and staff within and across the individual areas of the hotel to update the door network.
• Remotely administer and manage maintenance operations (like low battery warnings and door status messages), which reduces help desk calls

Adding SVN Flex to a hospitality access control solution results in an exponential increase in security, control, effectiveness and convenience for guests and management. The communication between devices flows in real-time on wireless online access points and much faster on offline points resulting in the most up-to-date system available in the hospitality market for access control.

In addition to the wide variety of SALTO options for hospitality guest and meeting rooms like the sleek Ælement Fusion, the XS4 One DIN electronic escutcheon helps contribute to a comprehensive electronic access control solution for any European hotel, lodging property, cruises, resort and more. The strengths of the XS4 One DIN – including easy installation and the ability to be mounted on a wide variety of doors without wiring, drilling or complicated retrofitting – make it perfect for back-of-house operations where any electronic lock is needed.

Because an installer uses the existing rosette drilling holes, the XS4 One DIN can be used on fire and smoke protection doors without losing fire rating and certification. And doors equipped with the XS4 One DIN can always be opened from the inside and thus comply with EN 179/1125 standards. Thanks to its robust construction, the escutcheon is suitable not only for standard doors but also for high traffic entrance doors, too.

Innovation is at the forefront with the XS4 One DIN which is compatible with MIFARE DESFire EV1 identification technologies and incorporates Bluetooth Smart (BLE) and Near Field Communication (NFC). This collection of technological compatibility enables easy integration of hotel management and staff security needs into a single security credential. Contactless RFID cards and key fobs – as well as smartphones with mobile keys – can all be used to open doors outfitted with the XS4 One DIN.

The XS4 One DIN is fully integrated into SALTO ProAccess SPACE access control management software and therefore works smoothly with the variety of SALTO’s other technology platforms: the patented Data-on-Card SALTO Virtual Network (SVN), the innovative SALTO BLUEnet wireless network and the popular SALTO JustIN Mobile application.

The XS4 One DIN includes electronic "do not disturb" function as well as a mechanical override function. It’s compatible with a wide range of DIN mortise locks and handles, including those from third-party manufacturers. The XS4 One DIN is available in a variety of models: a black or white reader housing with a choice of three finishes including satin stainless steel, polished stainless steel and a BioCote^Ⓡ antimicrobial coating finish.

As is the case with all SALTO products, the XS4 One DIN’s electronic locking technology leverages industry-leading security practices – including advanced encryption – to provide users a secure keyless and mobile experience. For added protection, users’ access plans are updated daily, thanks to SVN.

The SALTO XS4 One DIN is just the latest innovation from SALTO that assists hospitality management in successfully implementing a comprehensive, smooth-running access control solution that exceeds the needs of both guest and back-of-house operations.

Salto BLUEnet Wireless has been developed to meet the highest demands related to security and ease of use. This access control system is networked through Bluetooth RF and especially designed for doors where real-time control is required. Salto BLUEnet can be installed as an independent system or can complement Salto Virtual Network (SVN) in areas of a Hotel where real-time control is required.

Control and management of all access points can be done remotely and in real-time from one or more administrator front-desk workstations. The Salto BLUEnet Wireless engine allows the operator to monitor live access control events and provides the ability to unlock doors, change opening mode, activate a lockdown, monitor live door status or change physical access rules in the access plan, all wirelessly and in real-time.

Real-time door and guest management

• Control and management of all access points remotely and in real-time from one or more administrator workstations.
• With a single click of the mouse, the network can be configured and changes made in real-time:

- Change the staff and guest's access plan in real-time
- Ability to open doors remotely
- Emergency remote opening / locking
- Change the opening function mode in real-time
- Room status monitoring

• When a guest is not satisfied with their room, there can be a direct room change made in real-time. Salto BLUEnet Wireless real-time includes functionalities such as real-time re-rooming and real-time extended stay.
• Salto´s BLUEnet wireless real-time solution has the ability to cancel the key instantly after notice of loss, increasing staff and guest security and peace of mind. Each key is cancelled directly after every check out.
• Get live updates of room status by sending the information from the door lock to the front desk. The hotel front desk staff has the function of real-time door monitoring, which shows which room door is opened at which time.
• Salto wireless solutions transfer the battery status from the lock to the user card and from the lock to the system administrator as a maintenance notification.

Wireless network architecture

One gateway can communicate with 7 nodes. Each node can operate up to 16 doors, with a maximum distance of 15ft (16m) between the lock and the node. All by using one single IP address.

Features

• Advanced security with standard encryption communications.
• Escutcheons and cylinders receive blacklist information and remove cancelled keys from the system in real-time.
• Receive audit trail information in real-time and view door access without having to visit the door.
• Real-time door control: This includes door alarm, intrusion alarm, single lockdown and remote door opening.
• Real-time battery control enables maintenance to view electronic lock power status in real-time.
• If radio frequency is interrupted or breaks down, the access system will continue to work, as the virtual network of the battery-operated locks remains operative through Salto SVN.

At Salto Hospitality, the goal is to always give customers the products they need to meet the challenges they face. That’s why Salto has developed BLUEnet Wireless, helping hotel properties improve guest accessibility, comfort, manageability and staff security through innovative technology that has led to exceptional customer satisfaction, both for the hotelier and the guest.

The hospitality vertical has unique access control needs – guest rooms, elevators, turnstiles – that are best served by products that are specifically designed with these requirements in mind. SALTO’s peripheral products are engineered to provide the ideal solution for those access points where online connectivity is needed, or where interaction with other systems or electric-powered devices such as elevators is required.

We’re excited about our two newest products that will help enrich your comprehensive access control solution and will supply the connectivity your hotel needs: the Mullion Reader and the Panel Reader.

MULLION READER:

The slim SALTO Mullion Reader for flush mounting has been specially designed to fit elevators, sliding doors, or electronic gate doors that have a narrow profile frame and where there is insufficient space to install a standard wall reader. Part of the SALTO electronic locking platform, the SALTO Mullion Reader is compatible with SALTO ProAccess SPACE and SALTO KS Controllers. Technical characteristics include: black or white color; compact, slim module design; specially designed for narrow or aluminum profile doors, making the installation quick and easy with minimal impact; modern aesthetic design; acoustic and optical signaling, and dual color green/red to indicate access authorization. They are housed in a two-piece, weatherproof secure electronics potted enclosure.

PANEL READER:

The SALTO Panel Reader door entry system also works in conjunction with SALTO ProAccess SPACE or SALTO KS Controllers. They are designed to be integrated behind elevator panels, door intercoms, electric switches, turnstiles, or gates. Users can present a valid SALTO credential – including both RFID card and JustIN Mobile app – to gain entry. These models do need a window in the door, which is necessary for reader antenna operation. Technical specifications include: compact module reader; specially designed to be integrated behind elevator panels, door intercoms, electric switches, turnstiles or gates; acoustic and optical signaling, dual color green/red to indicate access authorization. This reader is housed in a one-piece, weatherproof secure electronics potted enclosure.

We’re working hard to enrich your hospitality access control solutions! To learn more about either of these new products – or for a product demo – contact us:

SALTO is always excited to share our newest hospitality electronic access control solutions every summer at HITEC. Many new and existing customers visited our booth, and we had a great response to our new narrow style mullion reader and our hidden panel reader.

Meetings with our technology partners who attended HITEC were very constructive, as well.

SALTO is positioned as a quality provider of access solutions for the hospitality market because we provide solutions for any access point in the building – including guest rooms, guest services and back of house. We go as far as making RFID Digital Key padlocks.

The SALTO HITEC booth featured our full line of electronic access control products designed specifically for the hospitality industry. Hundreds of visitors stopped by and were especially interested in the sleek new Ælement Fusion which offers hotels and lodging an electronic lock so minimal we call it “invisible.” The Ælement Fusion has a small circular ring (the lock hardware is hidden inside the door) that illuminates when credentials are presented. Compatible with RFID, NFC and BLE Bluetooth technologies, the Ælement Fusion integrates seamlessly with mobile applications including SALTO’s JustIN Mobile.

JustIN Mobile opens up a whole new world of options for both hotel management and guests. Available from the Apple iOS or Android app stores, JustIN Mobile replaces the need for a physical access hotel room card by securely sending a room key Over the Air (OTA) from SALTO’s ProAccess SPACE management software to a registered smartphone. JustIN Mobile can improve the guest experience by eliminating the need to physically check in or check out at the front desk while also streamlining overall hotel operations. If your hotel prefers to use its own mobile access application, SALTO electronic locks can integrate with your system.

We’d like to thank the visitors and partners that came by the SALTO Hospitality booth as well as all the Hospitality Financial and Technology Professionals (HFTP^®) organizers for making HITEC 2018 another successful show.

If you missed us at HITEC, make sure to join us at one of our upcoming hospitality events including The Hotel Show Dubai in September, the Independent Hotel Show in London in October or Boutique Design New York in November. For details on these events – or to learn more about other SALTO hospitality trade show participation – visit our events page.

HITEC – the annual Hospitality Industry Technology Expo & Conference – is just around the corner and SALTO is especially excited to showcase two of our most exciting innovations: the Ælement Fusion electronic lock (also known as our “invisible” innovation) and our JustIN Mobile application.

SALTO Systems will be located at Booth 1025 during HITEC which will be held at the George R. Brown Convention Center in Houston, Texas, June 19-21, 2018. We will have plenty of SALTO reps on hand to demo the host of electronic access control solutions we have for the hospitality industry which include the Ælement Fusion and JustIN Mobile.

Our Ælement Fusion – which we refer to as the next level in lock engineering – is a stylish and powerful electronic lock with a sleek reader accentuated by an interactive light ring that illuminates when access credentials are presented, providing a minimalistic design that blends with any hotel décor. It blends in so well that we call it invisible! The Ælement Fusion is compatible with RFID, NFC, and BLE Bluetooth technologies that integrate seamlessly with mobile applications including SALTO’s JustIN Mobile.

The SALTO JustIN Mobile application replaces the need for a physical hotel room access card by securely sending a room key Over the Air (OTA) from SALTO’s ProAccess SPACE management software to an iOS or Android device. The guest’s smartphone sends a signal to open the hotel room door’s electronic locks using BLE. JustIN Mobile can improve the guest experience by eliminating the need to physically check in or check out at the front desk while also streamlining overall hotel operations.

When you visit the SALTO HITEC Booth, be sure to say hello to National Account Manager for Hospitality Beth Zdrojewski who recently joined our team. Based in the Washington D.C. Metro Area, Beth develops and expands hospitality relationships for SALTO throughout the United States.

What are Salto hospitality integrations?

At Salto Systems, we’ve always invested in research and development to continually refine and improve our products and one of the key areas that we devote a lot of time and energy into is in developing integrations with other technology partners to combine and incorporate their services, increasing efficiency at a managerial level and optimising security for your premises.

As a large manufacturer of RFID & Bluetooth Low Energy (BLE) enabled electronic locks for hospitality rooms and facilities, it’s necessary to work closely with other guest room, building & hospitality management systems software developers to cover every corner of the access control spectrum - from back-of-house organisation to guest room management - and hotel operations needs.

Hotels operators can, of course, always use the Salto access control and front desk management programs and software applications like ProAccess SPACE and the JustIN Mobile app that are specifically developed to work natively with Salto stand-alone electronic hotel locks.

However, many hotels and lodging facilities have an existing program they might prefer to integrate with Salto locks to allow guests to use their own app as a digital key, driving the opportunity for their hotel clients to benefit from a superior guest experience, whether by offering mobile guest Check-in & Check-out functionalities or additional guest self-services (vending, bike rentals, room service, spa & wellness…), for example.

Salto API for hotel

Salto has developed an Application Programming Interface (API) that allows third-party applications to easily operate and manage Salto RFID & BLE electronic locks. By providing an API, Salto is giving the hotel system integrator all of the flexibility in developing their own application that best fits their ecosystem. This also provides the hotel system integrator full control over their Cloud management and business strategies.

Salto SDK for hospitality industry

When the Salto integrations team receives a request to evaluate how the respective technologies can work together, Salto sends a Software Development Kit (SDK) for JustIN Mobile and the groups work together to integrate the API. This process gives Salto and our colleagues in the security industry an opportunity to work together and elevate the solution for our end users.

Salto understands that hotels may have preferred software and management systems. By working together with a variety of PMS (Property Management System), room management systems (RMS), check-in solutions, elevators access management or complete building management systems (BAS) solutions our developers can create a seamless solution that leverages universal technology, resulting in a better guest experience and smoother hotel operations.

SALTO Systems understands that to provide the most technologically-advanced electronic locking products we must partner with other leaders in the security industry to develop integrations that deliver a comprehensive solution. An important partnership that SALTO has developed within the hospitality vertical is with OpenKey – the largest mobile key company in the world with hotels in 10 countries on four continents.

How does OpenKey work?

OpenKey is a smart key, also known as a mobile key, which is the latest technology used in the hospitality industry. It allows a guest secure access to their room through the use of Bluetooth technology in both the smartphone and door lock. When a guest makes a reservation, the hotel sends an email invitation to download the OpenKey application which is available for free on both iOS and Android operating systems. Once the app is downloaded, the guest scans in identification (their driver’s license or passport), enabling a front desk bypass. The app is then used to open a guest room door that’s secured with a SALTO electronic lock.

The app doesn’t just open doors, however. Guests can use it to access property Wi-Fi codes and other hotel tasks: request housekeeping and other services, set up Do Not Disturb messages, make calls to the front desk – all directly from within the OpenKey app.

Once a guest has successfully downloaded and used the OpenKey app at one hotel, it can then be used in the future at any hotel using the platform.

How does OpenKey improve the guest experience and increase the hotel property efficiency?

Guests appreciate that a hotel property has made an investment to make the check-in experience seamless. This allows operations and management more time and attention to focus on enhancing the personalized guest experience elsewhere. Important factors in maximizing efficiency are total integration with the SALTO hotel premium lock systems platform and ease of use for the consumer.

How does OpenKey work with SALTO ProAccess SPACE property management?

OpenKey Host, the front desk app, works with SALTO ProAccess SPACE property management system software by eliminating the need for replenishing RFID key cards, improving administrative efficiency, and decreasing group check-in time.

Will mobile key technology be one of the hotel technology trends to expect in 2018?

Yes! The first sign of a smart hotel room is a smart hotel door. As physical key cards are used less and less, expect to see more guests gaining access to a room by using a smartphone with a mobile key. Thanks to companies like OpenKey, and their partnership with SALTO, hotel guests now have the ability to access their room – or fitness area, business center, or swimming pool – through the OpenKey app or the hotel’s own mobile app.

Along with the convenience of not having to carry another card, lost keys, and any associated replacement fees, become a thing of the past. This innovative technology gives guests the option to check-in and access rooms with a smartphone, giving the front desk staff more time to focus on more impactful ways to improve the guest experience.

Take a minute to watch the OpenKey video to learn more about the features and benefits of their product.

Beth Zdrojewski joined SALTO Systems as National Account Manager for Hospitality in September of 2017. Based in the Washington, D.C., Metro Area, Beth develops and expands hospitality relationships for SALTO throughout the United States. She has served in various strategic management roles for companies including Current powered by GE and GE Lighting.

You joined SALTO Systems in September of 2017, what drew you to SALTO?

I’m naturally drawn to the hospitality industry. In my previous role, I was focused on products that contributed to the safety and security of the hospitality industry along with software and controls. Those interests drew a direct line to what SALTO provides customers which is innovation in access control and a strong commitment to research and development. SALTO is always on the cutting edge of “what’s next” in access control, in general, and for electronic lock solutions for hospitality, in particular.

How did your previous work in sales and strategic accounts management prepare you for what you’re doing now?

Being a very outgoing person, networking comes pretty easy for me, so that would be the big win for me in this type of role. Also, understanding who is making the decisions and the influencers in my target accounts were top priorities. Once those connects are realized, creating a strong and valuable relationship with them is key to helping build scale across our sales team.

What are the essential elements of a hotel or lodging property access control system? In other words, in this day and age of security and technology – what should a hotel have in place?

Electronic locks are a key element of a comprehensive security solution. Different sized and type of hotels – business, luxury, boutique, resort, economy – have varying needs but they can each accomplish an effective access control solution with a wireless or networked platform using the latest in today’s technology such as RFID, NFC and BLE. An access control solution must also be able to work together seamlessly with third-party security platforms like room management systems, third-party mobile app developers for check-ins and room energy management systems.

What trends do you see emerging in the hospitality access control vertical?

The trends I see happening revolve around integration of access control and third-party systems or platforms (alarm, video, hotel management, guest management and in-room control systems like smart lights and thermostats). These integrations can lead to energy savings for the hotel and advanced accommodations for the guests. Mobile access is also a hot topic, as it can improve back of house and guest management as well as the guest experience. At the end of the day, these trends – better check-in options for guests, better and optimized key management, more efficiency in room or energy management – lead to a better ROI.

How does SALTO address the changing needs of the industry?

SALTO is instrumental in leading the way for new technologies. Due to the fact that the industry is demanding Bluetooth, wireless, mobile, and cloud solutions in their electronic access control solutions – we have been early adopters of those technologies and are therefore ready for those challenges and requests. The SALTO JustIN mobile application, for example, provides a mobile solution that can help hotels improve the guest experience by giving them a tool to bypass the check-in line and go directly to their hotel room. They can simply use their phone to check-in, access the room, and check out. An application like JustIN Mobile provides a guest-centered solution that helps hotel management save time and money.