Hospitality

A hotel datacenter or server room holds important hotel and guest data that, if breached, can result in expensive information compromise or significant down time. You secure your guest rooms and property with electronic access control – it’s time to protect your datacenter using the same technology.

Many hotels deploy access control to secure the grounds, buildings and areas within the property. The server rack remains the final point of data vulnerability in the datacenter, so it makes sense to implement the same level of physical security and access control monitoring already established at every other level of entry in the property. Salto has a solution that protects your datacenter and servers with the same level of security that safeguards your hotel and guests.

The Salto electronic cylinder lock provides a wire-free, stand-alone electronic access control solution to secure access to server racks in increasingly important and sensitive locations. Compact and easy to install, Salto electronic cylinders are designed for the protection of cabinet doors such as IT racks or lockers and fit almost any type of swing handle server rack on the market. Salto’s electronic cylinder lock provides real-time access control to individual cabinet doors in a single-card system, eliminating mechanical master key problems as there is no need to replace cylinders if a key is lost or stolen.

Protect your cabinets and IT racks with your same hotel’s core technology using Salto’s electronic cylinder

There are multiple regulatory and compliance requirements in many countries that mandate additional layers of responsibility for datacenter managers. In many areas, hotels must limit physical access to information systems, equipment and their respective operating environments only to authorized individuals. SALTO’s electronic cylinder provides this protection and more via these main features and benefits.

Main features and benefits of Salto's electronic cylinder

• Simple installation. Designed to install easily on most swing-handle style server racks..
• Simple to integrate because it works with your new or existing access control system and can be installed on virtually all server cabinets available on the market. No wiring or drilling work required.
• Protection against burglary, theft and sabotage. Server cabinet and audit-trail monitoring for regulatory compliance.
• Access monitoring. Full time and profile management (who has access, where and when). Executing policies and security procedures specific to the datacenter.
• Advanced core technologies: Salto SVN, BLUEnet Wireless network and JustIN Mobile* capable (*NFC compatible smartphones only).
• Real-time access control system and user card updating capable (to control exactly who can access the servers, and when).
• Communication between the carrier, the physical network and the electronic cylinder is encrypted and secured.
• Battery-operated. Low battery status information is obtained from users’ keycards (SVN) or wirelessly (BLUEnet). Batteries can be replaced without cylinder removal.

To learn more about Salto electronic cylinder lock solutions

The colour black has a charm that never goes out of style: this is true both in fashion and interior design. Black conveys power and mystery and provides a sharp contrast to any colour. In a hotel room, where natural light may be limited, it’s often wise to keep the use of black to a minimum. Rather than combining black with strong palettes of red or orange, black can set off a monochrome design and create a simple yet stunning ambience in communal areas.

One area where black can be implemented with subtle strength is on a hotel room door. The elegant black finish of the SALTO electronic locking range together with a SALTO designer handle offers a statement-making option for any door that instantly adds dimension and contrast.

The style of any hotel is created by many architectural and decorative elements. An all-black painted door could be effectively used in a modern space as well as a transitional or even traditional space. It is simply a tool for refocusing the emphasis created by a door.

Matched colours for doors and hardware

Many interior designers and architects today seek to coordinate finishes and hardware in monochromatic colours to create a streamlined look in hotel living zones, corridors and throughout the hotel. SALTO is leading this design trend by providing sleek black finish options for handles, readers and door hardware. Part of the SALTO hospitality smart electronic locking collection, our black hardware has lines and form that stand out like an architectural sculpture.

Door hardware and finishes without limits

Every hotel is different and therefore has different design needs. SALTO gives our customers and partners premium electronic locking solutions that can perfectly complement and beautifully accent any hotel room. We’re committed to collaborating with architects and designers to provide the creative community with dynamic, technologically-advanced solutions for contemporary hospitality design and we’re excited to help designers enjoy the timeless style that black doors convey.

Our New Year’s resolution is always the same: to make each year better than the last. Last year was amazing for SALTO Hospitality, culminating with the launch of the new Ælement Fusion electronic lock which revolutionised the Hospitality market. As we’re sure you’ve seen, the sleek and elegant Ælement Fusion provides a minimalistic design that blends in with any hotel décor. For more than a decade, our intention has been to create an invisible electronic hotel lock - and the Ælement Fusion is the realization of that vision. The Ælement Fusion’s small, customizable light ring reader (available in black or white) offers a discreet electronic lock for hotels looking to deploy electronic access control with a stylish, yet technologically-advanced mobile enabled solution.

Mobile access technology quickly became one of the top requests of the hospitality industry in 2018. It has opened a new chapter in hotel management, security and operations. Moving forward, the adoption of mobile access and new credential form factors such as wearables will create new opportunities for innovative use cases beyond opening doors and converged physical security in hotels. Mobile access control simplifies the secure identity management process for facility access - for both guests and staff - improving the guest experience and the security and management of the complete property. Use of SALTO’s Justin Mobile App tripled in 2018 with over 2 million mobile users accessing the platform on their smartphone to unlock doors. Hotels are dedicated to finding new ways to improve the guest experience and make hotel operations more efficient, and mobile technology delivers a strong opportunity for hotels of all types and sizes. SALTO Hospitality premium hotel smart locks and mobile solutions aren’t only for large hotels; even the smallest property can now afford to secure its access points without heavy investment in hardware and software.

In 2018, the MyLock by SALTO door lock configurator tool debuted online and millions of users worldwide have customized doors and interactively explored SALTO’s Hospitality complete smart electronic locking range. SALTO is the first access control brand in the world to offer customers a reality product experience.

So let the thanks begin - and continue! Finally, we’d like to send out a big thank you to our family of customers, who make our work so much fun. Thank you for taking a chance with a new innovative electronic locking technology for your hotel and joining our community - be it following us on our social media channels or reading our blog posts every week at saltohospitality.com!

Here’s to a great 2019!

Team SALTO Hospitality

What is Salto SVN-Flex and how does it works?

Salto’s networked electronic locking SVN-Flex technology brings guest and staff credential updating to the ultimate point in access control: the door! This impressive new feature results in a variety of added benefits for the hospitality sector in particular by enhancing the guest experience, hotel management, security, IT and maintenance.

Based on Salto’s BLUEnet wireless technology and in combination with the Salto Hospitality aesthetic electronic locking product range, SVN-Flex extends and increases the number of updating points directly to any door in the hotel. SVN-Flex functionality can be enabled on any product in the Salto XS4 electronic lock range including guest room doors with the new Salto Ælement Fusion, guest services doors and back-of-house access points.

SVN-Flex is managed via Salto’s ProAccess SPACE front desk management web-based software. It dramatically reduces the cost of installing additional updating points in an access control system yet provides the capability of adding updating points where required. The options for affordable updating points are endless: guest rooms, perimetral doors, emergency exits, hall doors, gates equipped with mechanical cylinders and much more.

Benefits of SVN-Flex

SVN-Flex has specific benefits for the hospitality sector that result in an improved guest experience, enhanced hotel management, increased security and better operations.

SVN-Flex improve guest experience

SVN-Flex provides a better keyless and mobile experience for guests.

• No need for users to go to specific doors to update/revalidate an expired key, for a re-rooming or for an extended stay.
• 24/7 real-time access, monitoring and security.
• Ensures security and accessibility to all property facilities, resulting in no more key delivery costs or time-consuming procedures when keys are lost.

Salto SVN makes it easier for hotel management

SVN-Flex provides a safe and convenient environment for guests, visitors and staff and provides the most up-to-date user access information for virtually all doors.

• Provides advanced access control capabilities that are designed to give end users ultimate freedom of choice regarding system layout, type and number of access points as well as level of security.
• Uses a trusted access control management platform and high-quality hospitality electronic locking solution.
• Allows for guest re-rooming, extended stay and updated access permissions/levels with the click of a button.
• Seamlessly integrates with check-in, PMS, room management and building automation systems.
• Optimizes the use of guest services areas and back-of-house.
• Eliminates hassle of lost keys with the ability to instantly issue guest or staff key cancellation.

SVN provides more security

SVN-Flex enhances security and improves overall access flow in the hotel property.

• Enhances hotel security for any type of door and eliminates guest and staff key management issues. Make user authorization changes in real-time, from any hotel access point.
• Increases security by having a higher number of doors distribute information about guest and staff access privilege changes, lost key cancellations, updated blacklist information, offline networked hotel property audit records and more.
• Communication between devices flows in real-time on wireless online access points and much faster on offline points. This drastically reduces the time gap in collecting critical information.
• In case of a power failure, the system continues to function due to Salto Virtual Network (SVN) backbone technology. SVN ensures guest access cards and locks remain operational without compromising access.
• Thanks to Salto Wireless BLUEnet technology, guest room door status monitoring, lockdowns, emergency openings, remote openings, intrusion alarms – and more – can be performed at the click of a mouse or can be programmed automatically through a ProAccess SPACE trigger alarm.

Salto SVN and IT

SVN Flex combines the reliability, security and scalability of an on-premises access control solution with the flexibility and availability of stand-alone, networked electronic lock technology.

• Uses stand-alone, battery-operated hotel electronic locks (no door hardwire installation).
• Easy to cross-link stand-alone, wireless locks and online access points and integrate into existing hotel IT networks without consuming IT resources.
• Reliable on-premises access control infrastructure that is designed to adapt and grow as needs grow (up to hundreds of doors with thousands of users).
• Works with every popular smart keycard covering the mainstream RFID technologies.
• Web-based ProAccess SPACE software facilitates set-up, routine use and monitoring, as well as any updating and changing of access rights.
• Unmatched levels of data protection with advanced security and the highest standard encryption communications.
• Works with standard system network requirements.

SVN has easy maintenance

SVN-Flex allows you to manage and secure access control for all hotel properties right from the hotel front-desk.

• Check battery status and door status in just a few easy steps.
• Low set-up cost and maintenance, saving money and time.
• Choose from a broad range of design hardware that enhances any décor from guest room to back of house.
• Efficiently uses the natural movements of guests and staff within and across the individual areas of the hotel to update the door network.
• Remotely administer and manage maintenance operations (like low battery warnings and door status messages), which reduces help desk calls

Adding SVN Flex to a hospitality access control solution results in an exponential increase in security, control, effectiveness and convenience for guests and management. The communication between devices flows in real-time on wireless online access points and much faster on offline points resulting in the most up-to-date system available in the hospitality market for access control.

Salto BLUEnet Wireless has been developed to meet the highest demands related to security and ease of use. This access control system is networked through Bluetooth RF and especially designed for doors where real-time control is required. Salto BLUEnet can be installed as an independent system or can complement Salto Virtual Network (SVN) in areas of a Hotel where real-time control is required.

Control and management of all access points can be done remotely and in real-time from one or more administrator front-desk workstations. The Salto BLUEnet Wireless engine allows the operator to monitor live access control events and provides the ability to unlock doors, change opening mode, activate a lockdown, monitor live door status or change physical access rules in the access plan, all wirelessly and in real-time.

Real-time door and guest management

• Control and management of all access points remotely and in real-time from one or more administrator workstations.
• With a single click of the mouse, the network can be configured and changes made in real-time:

- Change the staff and guest's access plan in real-time
- Ability to open doors remotely
- Emergency remote opening / locking
- Change the opening function mode in real-time
- Room status monitoring

• When a guest is not satisfied with their room, there can be a direct room change made in real-time. Salto BLUEnet Wireless real-time includes functionalities such as real-time re-rooming and real-time extended stay.
• Salto´s BLUEnet wireless real-time solution has the ability to cancel the key instantly after notice of loss, increasing staff and guest security and peace of mind. Each key is cancelled directly after every check out.
• Get live updates of room status by sending the information from the door lock to the front desk. The hotel front desk staff has the function of real-time door monitoring, which shows which room door is opened at which time.
• Salto wireless solutions transfer the battery status from the lock to the user card and from the lock to the system administrator as a maintenance notification.

Wireless network architecture

One gateway can communicate with 7 nodes. Each node can operate up to 16 doors, with a maximum distance of 15ft (16m) between the lock and the node. All by using one single IP address.

Features

• Advanced security with standard encryption communications.
• Escutcheons and cylinders receive blacklist information and remove cancelled keys from the system in real-time.
• Receive audit trail information in real-time and view door access without having to visit the door.
• Real-time door control: This includes door alarm, intrusion alarm, single lockdown and remote door opening.
• Real-time battery control enables maintenance to view electronic lock power status in real-time.
• If radio frequency is interrupted or breaks down, the access system will continue to work, as the virtual network of the battery-operated locks remains operative through Salto SVN.

At Salto Hospitality, the goal is to always give customers the products they need to meet the challenges they face. That’s why Salto has developed BLUEnet Wireless, helping hotel properties improve guest accessibility, comfort, manageability and staff security through innovative technology that has led to exceptional customer satisfaction, both for the hotelier and the guest.

SALTO Systems has integrated with another hospitality-industry technology platform to provide more options in delivering comprehensive end-to-end experiences for guests and staff through embedded and mobile devices.

Thanks to the integration with SALTO, the INTELITY app now allows guests to bypass the front desk for check-in via keyless entry from an iOS or Android mobile device. Guests can then come and go to their hotel room as they please without having to have a credential beyond their smartphone. The INTELITY app can be custom-tailored to each property, allowing more freedom for hotel guests and control for higher-security businesses.

INTELITY is a cloud-based guest experience and management platform for hotels, casinos and residential properties. INTELITY delivers a friction-free personalized guest experience while creating new operational efficiencies and driving additional revenue opportunities for property owners. Guests can conveniently access a directory of services – dining, entertainment, third-party content and more – through an in-room tablet or custom mobile application.

SALTO’s electronic access control solutions are working in more than 6,000 luxury and resort hotels worldwide, in addition to other types of guest accommodations, vacation properties and holiday resorts. SALTO adds value to any hotel by providing secure and reliable access control 24/7 that covers the entire property.

SALTO welcomes new partnerships with industry leaders like INTELITY that will ultimately result in improved hospitality management and the guest experience. SALTO also continuously adds integrations with other technology providers so that those in the hospitality industry have a choice when it comes to which platform they use to control SALTO’s robust line of electronic locks and supporting products.

The hospitality vertical has unique access control needs – guest rooms, elevators, turnstiles – that are best served by products that are specifically designed with these requirements in mind. SALTO’s peripheral products are engineered to provide the ideal solution for those access points where online connectivity is needed, or where interaction with other systems or electric-powered devices such as elevators is required.

We’re excited about our two newest products that will help enrich your comprehensive access control solution and will supply the connectivity your hotel needs: the Mullion Reader and the Panel Reader.

MULLION READER:

The slim SALTO Mullion Reader for flush mounting has been specially designed to fit elevators, sliding doors, or electronic gate doors that have a narrow profile frame and where there is insufficient space to install a standard wall reader. Part of the SALTO electronic locking platform, the SALTO Mullion Reader is compatible with SALTO ProAccess SPACE and SALTO KS Controllers. Technical characteristics include: black or white color; compact, slim module design; specially designed for narrow or aluminum profile doors, making the installation quick and easy with minimal impact; modern aesthetic design; acoustic and optical signaling, and dual color green/red to indicate access authorization. They are housed in a two-piece, weatherproof secure electronics potted enclosure.

PANEL READER:

The SALTO Panel Reader door entry system also works in conjunction with SALTO ProAccess SPACE or SALTO KS Controllers. They are designed to be integrated behind elevator panels, door intercoms, electric switches, turnstiles, or gates. Users can present a valid SALTO credential – including both RFID card and JustIN Mobile app – to gain entry. These models do need a window in the door, which is necessary for reader antenna operation. Technical specifications include: compact module reader; specially designed to be integrated behind elevator panels, door intercoms, electric switches, turnstiles or gates; acoustic and optical signaling, dual color green/red to indicate access authorization. This reader is housed in a one-piece, weatherproof secure electronics potted enclosure.

We’re working hard to enrich your hospitality access control solutions! To learn more about either of these new products – or for a product demo – contact us:

SALTO is always excited to share our newest hospitality electronic access control solutions every summer at HITEC. Many new and existing customers visited our booth, and we had a great response to our new narrow style mullion reader and our hidden panel reader.

Meetings with our technology partners who attended HITEC were very constructive, as well.

SALTO is positioned as a quality provider of access solutions for the hospitality market because we provide solutions for any access point in the building – including guest rooms, guest services and back of house. We go as far as making RFID Digital Key padlocks.

The SALTO HITEC booth featured our full line of electronic access control products designed specifically for the hospitality industry. Hundreds of visitors stopped by and were especially interested in the sleek new Ælement Fusion which offers hotels and lodging an electronic lock so minimal we call it “invisible.” The Ælement Fusion has a small circular ring (the lock hardware is hidden inside the door) that illuminates when credentials are presented. Compatible with RFID, NFC and BLE Bluetooth technologies, the Ælement Fusion integrates seamlessly with mobile applications including SALTO’s JustIN Mobile.

JustIN Mobile opens up a whole new world of options for both hotel management and guests. Available from the Apple iOS or Android app stores, JustIN Mobile replaces the need for a physical access hotel room card by securely sending a room key Over the Air (OTA) from SALTO’s ProAccess SPACE management software to a registered smartphone. JustIN Mobile can improve the guest experience by eliminating the need to physically check in or check out at the front desk while also streamlining overall hotel operations. If your hotel prefers to use its own mobile access application, SALTO electronic locks can integrate with your system.

We’d like to thank the visitors and partners that came by the SALTO Hospitality booth as well as all the Hospitality Financial and Technology Professionals (HFTP^®) organizers for making HITEC 2018 another successful show.

If you missed us at HITEC, make sure to join us at one of our upcoming hospitality events including The Hotel Show Dubai in September, the Independent Hotel Show in London in October or Boutique Design New York in November. For details on these events – or to learn more about other SALTO hospitality trade show participation – visit our events page.

What are Salto hospitality integrations?

At Salto Systems, we’ve always invested in research and development to continually refine and improve our products and one of the key areas that we devote a lot of time and energy into is in developing integrations with other technology partners to combine and incorporate their services, increasing efficiency at a managerial level and optimising security for your premises.

As a large manufacturer of RFID & Bluetooth Low Energy (BLE) enabled electronic locks for hospitality rooms and facilities, it’s necessary to work closely with other guest room, building & hospitality management systems software developers to cover every corner of the access control spectrum - from back-of-house organisation to guest room management - and hotel operations needs.

Hotels operators can, of course, always use the Salto access control and front desk management programs and software applications like ProAccess SPACE and the JustIN Mobile app that are specifically developed to work natively with Salto stand-alone electronic hotel locks.

However, many hotels and lodging facilities have an existing program they might prefer to integrate with Salto locks to allow guests to use their own app as a digital key, driving the opportunity for their hotel clients to benefit from a superior guest experience, whether by offering mobile guest Check-in & Check-out functionalities or additional guest self-services (vending, bike rentals, room service, spa & wellness…), for example.

Salto API for hotel

Salto has developed an Application Programming Interface (API) that allows third-party applications to easily operate and manage Salto RFID & BLE electronic locks. By providing an API, Salto is giving the hotel system integrator all of the flexibility in developing their own application that best fits their ecosystem. This also provides the hotel system integrator full control over their Cloud management and business strategies.

Salto SDK for hospitality industry

When the Salto integrations team receives a request to evaluate how the respective technologies can work together, Salto sends a Software Development Kit (SDK) for JustIN Mobile and the groups work together to integrate the API. This process gives Salto and our colleagues in the security industry an opportunity to work together and elevate the solution for our end users.

Salto understands that hotels may have preferred software and management systems. By working together with a variety of PMS (Property Management System), room management systems (RMS), check-in solutions, elevators access management or complete building management systems (BAS) solutions our developers can create a seamless solution that leverages universal technology, resulting in a better guest experience and smoother hotel operations.

SALTO Systems understands that to provide the most technologically-advanced electronic locking products we must partner with other leaders in the security industry to develop integrations that deliver a comprehensive solution. An important partnership that SALTO has developed within the hospitality vertical is with OpenKey – the largest mobile key company in the world with hotels in 10 countries on four continents.

How does OpenKey work?

OpenKey is a smart key, also known as a mobile key, which is the latest technology used in the hospitality industry. It allows a guest secure access to their room through the use of Bluetooth technology in both the smartphone and door lock. When a guest makes a reservation, the hotel sends an email invitation to download the OpenKey application which is available for free on both iOS and Android operating systems. Once the app is downloaded, the guest scans in identification (their driver’s license or passport), enabling a front desk bypass. The app is then used to open a guest room door that’s secured with a SALTO electronic lock.

The app doesn’t just open doors, however. Guests can use it to access property Wi-Fi codes and other hotel tasks: request housekeeping and other services, set up Do Not Disturb messages, make calls to the front desk – all directly from within the OpenKey app.

Once a guest has successfully downloaded and used the OpenKey app at one hotel, it can then be used in the future at any hotel using the platform.

How does OpenKey improve the guest experience and increase the hotel property efficiency?

Guests appreciate that a hotel property has made an investment to make the check-in experience seamless. This allows operations and management more time and attention to focus on enhancing the personalized guest experience elsewhere. Important factors in maximizing efficiency are total integration with the SALTO hotel premium lock systems platform and ease of use for the consumer.

How does OpenKey work with SALTO ProAccess SPACE property management?

OpenKey Host, the front desk app, works with SALTO ProAccess SPACE property management system software by eliminating the need for replenishing RFID key cards, improving administrative efficiency, and decreasing group check-in time.

Will mobile key technology be one of the hotel technology trends to expect in 2018?

Yes! The first sign of a smart hotel room is a smart hotel door. As physical key cards are used less and less, expect to see more guests gaining access to a room by using a smartphone with a mobile key. Thanks to companies like OpenKey, and their partnership with SALTO, hotel guests now have the ability to access their room – or fitness area, business center, or swimming pool – through the OpenKey app or the hotel’s own mobile app.

Along with the convenience of not having to carry another card, lost keys, and any associated replacement fees, become a thing of the past. This innovative technology gives guests the option to check-in and access rooms with a smartphone, giving the front desk staff more time to focus on more impactful ways to improve the guest experience.

Take a minute to watch the OpenKey video to learn more about the features and benefits of their product.