Introducing Salto Support on YouTube: a new dimension of service support
Salto’s just-launched YouTube channel promises to provide extensive product knowledge and technical support in a widely accessible format.
Salto’s just-launched YouTube channel promises to provide extensive product knowledge and technical support in a widely accessible format.
Last year, we were thrilled to introduce the Salto Help & Support portal, a comprehensive information and service support resource for Salto Certified Partners, installers, system operators, and users.
Salto Help & Support already provides a wide range of support services – from technical specifications and answers to frequently asked questions to product installation guides. It’s a single, user-friendly hub designed to cover all the bases and make the entire Salto smart access solutions ecosystem more accessible to our certified partners and customers.
Extra resources to support smart access
Now, we’re adding a new dimension that will expand our support services even further. The recently launched Salto Support YouTube channel brings more visibility to our products and solutions, all while enriching our support content offerings.
The Salto Support channel on YouTube will host publicly available videos featuring simple how-tos, quick tips for getting the most out of your Salto smart access solution, and much more. You’ll be able to get your questions answered by our experts, learn more about various Salto’s on-premise and cloud platforms, and find helpful resources for all your Salto software and electronic locking hardware needs.
What’s on there?
Although it’s early days, we have already made available several useful videos on a range of Salto products and solutions on the Salto Support channel. Look forward to handy, highly relevant, and up-to-date content added on a regular basis.
So, what can you expect from our video content?
- If you’re looking to upgrade deadbolt doors in your facility with smart credentials and mobile access, there are useful tips on Salto DBolt Touch installation
- Changing the batteries on your Salto Neoxx G3 electronic padlock? We’ve got you covered there too.
- How-to installation guides are also available for both the Design XS Reader keypad and the Glass XS Reader from our cutting-edge range of wall readers.
- And if you’re moving away from the complexity of traditional mechanical keys and hard-wired installations, the how-to video on our revolutionary BLUEnet Door controller will show you how quick and easy it is to get started.
- Salto Orion users will find a step-by-step Orion-C installation guide for the first single-sourced face recognition access control solution on the market.
See what Salto Support can do for you
The Salto Support YouTube channel is an outstanding new resource and proof of our continued commitment to customer service excellence across the entire SALTO WECOSYSTEM. Whether you're a property manager, a hardware installer, a hotel security head, or an individual Salto solutions user, you’ll find expert-made video assistance for all your needs.
We’re excited about this new resource, and we’re ready to show you just how easy Salto’s wide-ranging smart access software solutions are to install and use. See firsthand how sleek and stylish we’ve designed our quality hardware solutions to be, and start envisioning how these discreet, modern-looking devices can fit into your project’s aesthetic.
Check out the first videos and subscribe to the Salto Support channel to stay up-to-date with the latest content.


What you need to know about the EU’s new NIS 2 Directive and DORA – and how Salto fits in
Keeping up with regulatory changes helps organisations stay safe in a rapidly evolving cybersecurity landscape.
Keeping up with regulatory changes helps organisations stay safe in a rapidly evolving cybersecurity landscape.
In the realm of cybersecurity, safeguarding critical infrastructure and ensuring operational resilience have never been more essential. Recognising the growing complexity of cyber threats, the European Union has introduced legislative measures like the Network and Information Security Directive and the Digital Operational Resilience Act to establish stringent cybersecurity standards. Salto’s smart access and identity management solutions are designed to support organisations in achieving compliance with these vital frameworks, offering robust security and operational continuity.

Here is a comprehensive guide to navigating these directives and ensuring your organisation's cybersecurity readiness.
Understanding the NIS 2 Directive
The Network and Information Security Directive (NIS 2), effective as of October 18th, sets a high common level of cybersecurity for companies operating across the EU. Expanding on its predecessor, the NIS Directive, it emphasises enhanced security measures for network and information systems, as well as improved incident reporting protocols.
NIS 2 mandates that European companies which fulfill certain conditions adopt technical, operational, and organisational measures to manage cybersecurity risks effectively. The Directive covers companies within 18 sectors, including energy and critical infrastructures, finance, healthcare, manufacturing facilities, and public infrastructure.
Conducting a comprehensive risk assessment is the first step toward aligning processes with the requirements of NIS 2. This involves identifying and evaluating potential cyber threats that could impact business operations. Other key aspects of NIS 2 compliance include:
- Identity management, authentication, and access: This requirement encompasses a broader set of entities, including suppliers, with varying size thresholds.
- Data security: This element imposes stringent security measures to mitigate risks and protect systems from cyber threats.
- Quick detection and response to cyber incidents: NIS 2 calls for timely reporting of cybersecurity incidents to designated authorities.
- Continuous security monitoring: Companies are required to ensure security standards are upheld at all times.
What is DORA?
The Digital Operational Resilience Act (DORA), effective from January 2025, focuses on strengthening IT security within the financial sector. Covering 20 types of financial entities – including banks, insurance firms, and ICT third-party service providers – DORA harmonises operational resilience rules to ensure that the sector can withstand severe operational disruptions.
DORA’s scope extends beyond mere protection. It highlights the need for consistent operational continuity and preparedness across financial institutions and their IT service providers. Key aspects of DORA compliance include:
- ICT risk management: DORA requires institutions to prepare comprehensive resilience testing programs for all digital operations.
- Incident reporting: This feature compels companies to report ICT incidents affecting operations to financial authorities and all affected parties.
- Third-party risk management: With this aspect, organisations must develop a regularly updated strategy for minimising third-party risk, including contractual agreements and monitoring.
- Information sharing: Entities operating in the financial sector must transparently share information about vulnerabilities and cyber threats.

Guarantee NIS 2 and DORA compliance with Salto smart solutions
Salto’s wide-ranging access control solutions secure environments from offices to data centers and critical infrastructure. As such, we’re uniquely positioned to help our clients and partners meet NIS 2 and DORA standards. Salto smart access and identity management solutions provide the following capabilities aligned with NIS 2 and DORA requirements to simplify the journey to compliance:
- Enhanced access control: Delivering advanced solutions for secure sensitive areas ensures that only authorised personnel gain entry. Organisations can restrict access to specific zones, define time-based schedules, and use various access methods, including smart cards and fobs, mobile access, keypads, and biometric authentication.
- Salto’s ID Visitor Management solution: This enhances access control systems for NIS 2 compliance, boosting security and accountability for all on-site visitors. Providing digital registration allows visitors to access authorised areas only, supported by features like real-time notifications and personalised visitor badges.
- Comprehensive audit trails: To meet NIS 2 and DORA requirements, organisations must maintain detailed records of access events. Our smart solutions automatically generate thorough logs and audit trails, giving your company a powerful tracking system that records who accessed specific doors and at what times. This reinforces compliance and accountability in the event of incidents.
- Resilient access control and state-of-the-art electronics locking solutions: Reflecting DORA’s emphasis on operational continuity, Salto’s intelligent access control solutions keep critical access points secure and functional, even during power outages or network failures. This reliability enables your organisation to maintain security seamlessly through unexpected disruptions.
- Multi-factor authentication (MFA): This technology provides an added layer of security by necessitating multiple verification steps beyond traditional passwords. Salto’s smart access solutions integrate MFA protocols into existing security systems, fortifying your organisations’ defenses against cyber threats.
- End-to-end authentication solutions: Ensure secure access to applications, networks, and access control management platforms and operators. Salto’s solutions deliver secure credentials on physical and mobile devices, guaranteeing seamless user authentication.

Get ready for NIS 2 and DORA: Securing tomorrow
Security is at the core of Salto’s operations. As one of the world’s leading access control providers, we embed privacy and safety into every aspect of our products and services. In the face of evolving cyber threats and regulatory demands, we’re dedicated to ensuring that our smart access technologies and solutions comply with these heightened security standards.
Cultivating a culture of continuous security improvement is key to maintaining NIS 2 and DORA compliance. At Salto, we proactively embrace NIS 2 and DORA requirements to develop cutting-edge smart access solutions you can rely on. By leveraging our innovative solutions, organisations can fortify their cybersecurity posture and navigate the complex landscape with confidence. Download a copy of Salto’s NIS 2 Directive and DORA Compliance guide today, and start propelling your company toward robust security industry compliance and operational resilience.
Download a copy of Salto’s NIS 2 Directive and DORA Compliance guide today, and start propelling your company toward robust security industry compliance and operational resilience.


Salto KS Keychain, The Lightweight and Fast Digital Key App
Discover the Salto KS Keychain mobile app for Digital Key access.
Imagine an app that opens doors effortlessly with just a tap of your smartphone. While Digital Keys are already a reality, we've taken the concept to a new level of convenience and efficiency. For Salto KS users, your Digital Key is your best friend—no more digging through pockets or rummaging through bags for physical keys. With a simple press of a button, you can unlock doors instantly. The Salto KS app offers extensive features for Site Owners and Admins to manage sites, users, and access via the Salto KS Web and Mobile apps. But what about the everyday user who wants a straightforward, faster, and easier way to open doors? The team at Salto has found a way to achieve this with a lightweight and user-focused app.
Introducing Salto KS Keychain, our brand-new Digital Key app for iOS and Android, and compatible with Apple Watch and Wear OS smartwatches. We've created the perfect solution for you, whether you're a university student entering your dorm late at night, a tenant enjoying building amenities, or a hybrid worker accessing your office. With Digital Keys at your fingertips, this app provides seamless access for your everyday needs. In this blog post we will walk you through the benefits of Salto KS Keychain and how it works. We are also proud to announce that Digital Key NFC is now available for Android, offering faster and more convenient access than ever before. Read ahead to discover the app!
What is Salto KS Keychain?
Salto KS Keychain is a lite app and streamlined version of the Salto KS app designed to offer the primary functionality of Digital Key access. It is ideal for the everyday user who requires a fast, efficient, and easy-to-use solution to open doors with their smartphones. The app is significantly smaller than the Salto KS app due to the absence of administrative tools. As a result, Salto KS Keychain ensures quick downloads, minimal storage usage, and faster performance, making it ideal for users with limited device capacity or weaker internet connections. Just like the Salto KS Mobile App, the Salto KS Keychain app is for both iOS and Android and offers Digital Key for Apple Watch and Wear OS smartwatches.
The main difference between the Salto KS Keychain and the Salto KS Mobile App lies in their core functionalities. The KS Keychain app focuses exclusively on the Digital Key, designed for the simple and practical purpose of opening doors. In contrast, the Salto KS Mobile App offers comprehensive management capabilities, allowing you to oversee locks, events, and IQs. Salto KS Keychain is a streamlined, lightweight version of the Salto KS Mobile App, providing an effortless, straightforward experience opening doors.
The Salto KS Keychain app offers the following key features:
- Faster access: Instantly unlock doors with your Digital Key and NFC technology (available for Android) or use your personalized widget.
- Lightweight: The app uses minimal data and storage space on your device. Store all your Digital Keys in one place while saving memory.
- User-friendly interface: Enjoy a simple, sleek, and intuitive design with Digital Key as focus. Choose between the Dark or Light Mode settings according to Web Content Accessibility Guidelines.
- Secure: Benefit from the same reliable security protocols as Salto KS to ensure your access is always safe.
- Smartwatch integration: Pair your Salto KS Keychain app with your Apple Watch or Wear OS smartwatch to open doors directly using your wearable device.
Digital Key and Salto KS Keychain

Now, you know that Digital Key is at the core of Salto KS Keychain. Are you new to the concept of Digital Key? Or do you already use Digital Keys but want to understand more about the technology and its benefits? The first thing you need to know is that Digital Key is the key that lives within your smartphone, giving you access in an easier way. Unlock doors by simply tapping the back of your phone against the lock. Aside from having a key that is just a tap away in your phone, Digital Key has the following benefits that can make all the difference.
- Replaces physical credentials: gone are the days of losing keys or handing them over.
- Simplifies operations: distributing and managing keys is easier than ever for operators who can quickly and remotely extend, edit or revoke access rights.
- Authenticates identity: smartphones are secured with a multi-factor identification system built into them (PIN, fingerprint, or facial recognition).
- Ensures security: data transfer and authentication between phones and locks are secured with SSL AES 128-bit encryption opening procedures.
Salto Bluetooth LE-enabled locks support Digital Key and as a result Bluetooth must be enabled on your device to communicate with the lock and open the door.
To use Digital Key, first make sure your Bluetooth is on. Next, tap on the Digital Key button or the widget. Now that the Digital Key is active, tap the back of your phone against the lock, and it will flash green with a sound to indicate that the door is successfully unlocked.
NFC opening for Android users

The Salto KS and Salto KS Keychain Mobile Apps are proud to introduce NFC technology for Digital Key, now available to Android users. Launching in beta, the NFC feature allows users to easily test the seamless door unlocking experience. The Salto KS Keychain app has NFC openings enabled by default to enhance user convenience further. Android users can tap their phones to the lock without opening their app or tapping on their widget, and the Digital Key will activate via NFC technology to unlock the door. An NFC opening saves even more time opening doors as you don’t need to open the app or swipe to find your widget.
If your Android phone is NFC-enabled, placing it within close proximity of the lock will trigger your device to activate your Digital Key and successfully open the door if you have access permissions.
NFC is also available for Wear OS smartwatches! To enable this feature, download the SALTO KS app on both your Wear OS watch and Android phone via the Google Play Store. You will be guided through setting up and activating the Digital Key on your watch. Once activated, you are ready to use Digital Key by simply placing your arm within short range of the lock for it to open instantly.
The Salto KS Keychain Digital Key Widget

The Salto KS Keychain app offers a Digital Key Widget that takes convenience to the next level. This customizable widget allows you to unlock doors effortlessly without opening the app. All that is required is to turn on your Bluetooth and unlock your phone.
Widgets give you quick and easy access to essential functions, and the Digital Key Widget is no exception. It’s the key that’s always within reach on your smartphone. With the widget, all it takes is a single tap on the ‘Use Digital Key’ button and a touch of your phone to the lock to gain access. To learn how to add your widget, click here.
Salto KS Keychain Digital Key for smartwatches

The Salto KS Keychain app is compatible with Apple Watch and Wear OS smartwatches. This means you can use your wearable device to open doors without needing a smartphone present.
Just as you would add a widget for quick access on your smartphone, you can add the Digital Key complication on your watch to make opening doors even faster. No more swiping to find an app; you only need to tap a button. For instructions on how to activate the Digital Key on your smartwatch and add a complication, click here.
Why choose Salto KS Keychain?
Salto KS Keychain is designed with simplicity and efficiency, making it light on your phone and easy to use. Developed with our everyday users in mind, it focuses solely on your Digital Keys, allowing you to open the doors you need to access effortlessly. Salto KS Keychain saves you memory space on your device compared to the Salto KS Mobile App, ensuring smooth functionality without compromise.
Say goodbye to juggling multiple physical keys—now you can manage and use keys with just a tap. The app supports multi-site access, instantly allowing you to switch between Digital Keys for different locations and as many keys as required. As with all our solutions, security is our top priority. Salto’s robust technologies and policies protect customer privacy and ensure the safety of our products and services. We believe technology should be accessible to everyone, so we created this lite app to offer a smarter, even fool-proof experience in modern access.
Building managers or administrators can reduce operational costs by choosing Salto KS Keychain as the primary means of opening within a space. When tenants, members, or guests use the app, there are fewer physical keys, plastic keycards, or tags. This lowers expenses and leads to a more economical and environmentally friendly solution.
Set up Salto KS Keychain on your smartphone
To get started using Salto KS Keychain and open doors seamlessly, follow the steps below.
For existing Salto KS Mobile App users:
- Install the app: visit the App Store for iOS or Google Play Store for Android and download Salto KS Keychain.
- Log in: use your regular Salto KS credentials to sign in or use social login to sign into the app.
- Generate your Digital Key: If you are an existing user of Salto KS, your Digital Key(s) will be instantly generated. If you are a new user, activate your new Digital Key on the Salto KS Keychain app.
- Pro tip! Use the Widget: Add the widget to your smartphone for quicker access to your Digital Key, which will create the ultimate experience. Smartwatch users can add their Digital Key as a complication, and Android users with NFC enabled can tap their phones to open doors for instant access!

For more information on Salto KS Keychain and how to leverage the app for instant, seamless access, click here for FAQs.
Salto KS Keychain is lite and secure, designed to make life easier for our users. With its focus on Digital Key, the app saves significant memory space and simplifies multi-site access and key management, providing effortless access. By reducing the need for physical keys, tags, and keycards, the app can transform a space into a more economical, environmentally friendly, and ultimately smarter one. The app is easy to set up and use, compatible with smartwatches, and customizable on your screen as widgets. With faster openings and now NFC as an option for Android users, we are closer to achieving flexible and keyless solutions. Download Salto KS Keychain today for iOS and Android and unlock a new world of seamless access.


User guides, your FAQs answered and all the solutions you need in one place
Easy access to all the support and technical info you need: the Salto Help & Support portal
Easy access to all the support and technical info you need: the Salto Help & Support portal
Our support solution platform is the complete technical support portal, information and service resource. Part of our commitment to providing the best-possible experience for all our partners and systems operators, the Salto Help and Support portal brings self-service support, answers to frequently asked questions and comprehensive technical information into a single, user-friendly hub designed to cover all the bases, regardless of your own relationship with the Salto smart access solutions ecosystem.
If you’ve been struggling to find some very specific information or just need a question answered quickly, the new platform will resolve your issues. Whether it’s technical support and systems information, comprehensive user guides or any other helpful resource, this new resource has been specifically designed to be intuitive and simple, enabling you to keep your Salto smart access platform running smoothly.
Help at hand across the entire Salto smart access ecosystem
Providing reliable access to technical information and user support is key to us, whether you’re a business partner installing and maintaining one of our smart access systems, an existing operator or an end-user looking for usage instructions. No matter the platform you’ve installed or your relationship with Salto, we can now point you in the right direction for whatever you need, across the complete Salto ecosystem.
Salto Partners may need quite specific technical assistance, while Salto KS site admins may be looking for user instructions or help with smart tag enrollment, for example. But this isn’t just a platform for systems operators; digital keyholders and app users looking for assistance will have their needs catered for, too.

Making access to support effortless
With simple navigation and comprehensive resources such as operator guides and FAQs, and support content designed to speed up issue resolution, Salto customers, partners and end-users will immediately see some important benefits:
- A focus on the operator.
Developers designed this resource with end-users in mind, so it gets you to the information or resources you’re looking for quickly, with direct access to Salto Homelok, KS or Space from the home page. From there you’ll find user guides, troubleshooting information and FAQs, glossaries, how-to overviews and more.
- Intuitive and user-friendly.
The support portal is a seamless and intuitive platform where system operators, professionals and end users can get help at a moment’s notice. If you’ve never used the portal before, you’ll still be able to find your way around easily, navigating by platform.
- Valuable and relevant .
This new resource responds to even the most specific needs of anybody within the Salto ecosystem with high-quality answers and painless navigation; everything they need to keep their system running smoothly. Professional, expert knowledge will ensure all stakeholders maximise the benefit they gain from our smart access control systems and apps, making their operations more efficient by cutting down time spent looking for solutions when everything they need is in one place.
What’s on there?
Salto Homelok users will find searchable user guides tailored to how they’re using the solution. Whether you’re a property manager, unit manager or individual keyholder, you’ll have your own Getting Started, Support and FAQs on hand.
Salto KS resources include a general guide to the features of this cutting-edge, cloud-based access control solution, a section for your own account information and status, an overview of the Salto KS Android and iOS mobile apps, and an essential guide to the hardware associated with the platform. Everything from what that blinking light means to how to replace lock batteries; it’s all there.
As for Salto Space, there are guides for system operators and administrators, as well as a user guide for integrations.
There’s also a search facility if you’re not sure exactly what you’re looking for, and In the unlikely event that you still can’t find it, you’ll be able to connect to Salto Support directly and submit a request for further assistance or any other enquiries you may have.

See what Salto Support can do for you
This outstanding new support resource is a continuation of our commitment to excellence in customer service across our entire offering. No matter if you're a property manager, a hardware installer, a hotel security head or an individual digital keyholder, the help you’re looking for is all now in one place. It’s intuitive, easy to navigate and absolutely comprehensive. We’re delighted with the new support.saltosystems.com resource: go and explore, and level up your Salto user experience today.


Security Essen 2024. A glance at Salto’s ‘Smart Access Reimagined’ booth
Salto’s industry-leading smart access solutions made a splash at Security Essen, the sector’s biggest biennial event.
Salto’s industry-leading smart access solutions made a splash at Security Essen, the sector’s biggest biennial event.
Security Essen is the leading exhibition and trade fair for the security industry. Held in Germany from 17-20 September, the four-day event saw over 20,000 trade visitors from 86 nations visit, a 17% increase in attendance from the previous edition.
Salto unveiled an eye-catching booth to an enthusiastic reception. Centred on the theme ‘Smart Access Reimagined’, it highlighted our unwavering commitment to industry-leading access control innovation, and the strategic work required to improve facilities’ operations and create safer, smarter buildings.
Salto at Security Essen ‘24
Every two years, Security Essen provides an exceptional platform for over 10,000 industry professionals to network and engage with the security technology sector. The event isn’t renowned solely for being hosted at the Messe Essen, one of the largest trade and exhibition spaces in the country. It’s also recognised globally for introducing visitors to some of the most advanced security and access control technologies on the market—Essen ‘24 drew some 500 exhibitors from 36 countries.
While the event has changed and evolved over time, it remains a vital platform for smart access providers like Salto. This year, between 2,000 and 3,000 visitors passed through our booth. With this increased exposure, we’re able to present to a wider audience Salto’s newest innovations that are transforming how users access, operate and manage smart buildings.

New product announcements and launches
When it comes to high-tech security and access control, Salto regularly breaks the boundaries of what’s possible. Security Essen was no different; attendees learned how we’re redefining the smart access industry by being allowed to test the extensive new capabilities across our Salto Space, Salto KS, and Salto Homelok platforms.
Besides these powerful smart access platforms, Salto stood out at Security Essen by presenting several other new solutions and innovations. These included:
- Salto Orion face recognition access control technology;
- Salto XS4 Com smart door intercom platform;
- the eLoxx locker platform suite from Gantner;
- ... and more.
Attendees also witnessed how we’ve taken access control to the next level by supporting greater integration. Operators can now roll out even more advanced, future-proof functionalities at their facilities—all while enhancing the user experience with smart, keyless solutions and meeting users’ increasingly complex security needs.
In addition, visitors to our booth were able to explore more of our interconnected Salto solutions ecoystem. Specifically, they discovered our new, all-in-one smart access and locker management, ID Visitor Management platform and our upgraded mobile access experience.

Experiencing smarter access hands-on
What’s better than discovering new solutions and innovations? For the attendees at Security Essen, it was actually getting to experience these innovations firsthand.
We believe smart access is key to making digital transformation possible and ensuring safer, smarter, and more efficient buildings. By stopping at our stand, attendees, our customers, and our partners gained deeper insights into Salto’s complete solutions ecosystem.
Whether in facility access, identity management, or electronic locking technology, Salto’s best-in-class products and solutions guarantee seamless, reliable, and secure experiences.
Attendees also interacted practically with an ever-expanding range of smart access solutions at the Salto stand. This includes everything from access control to locker lock systems, door intercoms, face recognition, mobile access, ID visitor management, energy efficiency, and integrations.
Our booth featured demo workstations for various solutions and platforms. This move allowed attendees to visualise how Salto’s smart access solutions could improve their facilities’ security, operations, and daily user experiences. A live avatar show brought the future of face-recognition-driven access control into sharp focus. Rounding off the engaging experience was a holographic display, showcasing upcoming product launches in an attention-grabbing 3D animation.

Smart access made simple with Salto
Smart access control technology is a must for operators who want to improve security, building operations, and user experience.
Salto has long been known as a leader in smart access technology, making our innovations an essential part of modern security systems.
With the potential to enhance experiences at work, home, and everywhere in between, Salto’s vision for ‘Empowering Smarter Access’ can only be achieved by developing pioneering facility access, identity management, and electronic locking technology. This ensures safe, simple, and convenient experiences in all aspects of building security and operations.

For those unable to attend the 2024 Security Essen show, there are plenty of upcoming events, webinars, and training sessions to highlight our latest innovations in smart access technology. So keep an eye out, and join us next at GSX in Atlanta, USA, and Intersec in Saudi Arabia. We look forward to sharing our commitment to revolutionising the access control industry and building safer, more connected facilities.


Salto mobile apps achieve MASA security assessment certification
MASA reduces risks, identifies and tests potential vulnerabilities, and examines software to ensure safe Salto KS and Homelok mobile applications.
The Salto Homelok and Salto KS mobile applications have, again, achieved the Mobile Application Security Assessment (MASA) certification. The MASA certification allows Salto to provide secure, compliant Android platform mobile applications for Salto smart access users and system operators. The MASA certification helps system operators and users meet security needs through a standardized, repeatable, and transparent process for assessing the security of mobile applications.
"Security certifications and audits are a proactive defence to ensure that our solutions meet stringent security requirements. In this particular, Google's MASA certification demonstrates our commitment to robust security practices in our mobile applications and a proactive strategy towards the security of our customers”
Ane Uncetabarrenechea
Chief Information Security Officer Salto Systems
What is MASA?
MASA is an industry-led collaboration to improve application security through third-party security assessments based on industry standards. Via the MASA program, Google recognizes mobile developers who have had their applications independently validated against a set of security best practices for the Android Platform. Salto has passed the review through a certified security laboratory specialised in pen testing called ‘Dekra’. This is done by cybersecurity experts who use the latest penetration testing methodologies to try to find the weakest spot in networks. By identifying weaknesses in an early stage, it is easier to alleviate future complications. The goal of passing these ‘pen-tests’ is to ensure safety in Google Play and the Android ecosystem and provide consumers with more transparency and an overall secure feeling when using the app.
“We are happy and proud that we have achieved the certification. Security is an important topic for us, and the certification is one of the many ways we validate that our security policies and development guidelines are implemented properly for our products”
Hugo Lindén
Information security officer Salto Systems
MASA testing and certification for Salto
MASA reduces risks, identifies and tests potential vulnerabilities, and examines software to ensure safe Salto KS and Homelok mobile applications meet adequate security compliance.

Additional benefits are:
- Independent third-party validation
- Identify key vulnerabilities
- Highest commitment to security and privacy
- Actively shape the safety of the Android ecosystem
Achieving the MASA certification proves that Salto is leading in mobile access application security. Salto works to protect partners and customers with the most advanced security and put much effort into implementing best-in-class security standards to keep any building safe.
To learn more about Salto certifications, visit this link.


Physical security and access control. Everything you need to know
Access control is a critical element of physical security. Here’s what you need to know.
Keyless entry systems have become increasingly popular for commercial and corporate buildings. From working, retail and banking spaces to industrial and manufacturing facilities, government and public sector installations, and airports and other transportation hubs – these systems have become a critical element of physical security.
Access control fast-tracks the digital transformation of these facilities, helping them become smarter, more secure, and more efficient. By replacing traditional metal keys with intelligent keyless systems and ID management solutions, users can access a building or office using smart credentials like mobile digital keys, PIN codes, or face recognition.
Physical vs keyless access control
A cohesive access control system goes a long way in securing your organisation. Whether you’re onboarding new employees, a new guest or handling temporary visitor requests, it offers a modern approach to secure access while optimising operations that address your business needs and today’s challenges.
However, the smart functionality of keyless access control systems provides many benefits for commercial, hospitality, educational facilities, residential, critical infrastructures or working spaces.
First and foremost, keyless entry is convenient, eliminating the hassle of carrying and tracking physical keys. Users and visitors can enter with a keycard or smartphone through smart digital identity credentials or facial recognition technology. What’s more, access permission can be easily terminated when staff, guests, residents, or visitors leave or credentials are lost or stolen. The administrative time spent issuing, retrieving, and managing mechanical keys is greatly reduced, improving overall user experience and boosting operational efficiency.
Just as importantly, keyless entry guarantees enhanced protection. Security doesn’t stop at the door – nor should your access control. Combining access control and digital technologies delivers solutions that protect your people and assets. No need to worry about lost or stolen keys, or unauthorised copies being made. Access rights can be granted and revoked instantly, giving system administrators complete control. Many keyless systems also provide audit trails showing who entered which door and when, boosting transparency and peace of mind for not just building owners and managers, but staff and visitors too.
With keyless physical access management protocols in place, system operators enjoy the flexibility of configuring access permissions as required. Physical access control can be managed around employees’ schedules, seniority, or access needs based on their hours or specific roles.
Alternatively, keyless systems can offer blanket security for restricted areas or calendar-related events; entry can be restricted to certain days or times, for example. With the right keyless solution, administrators can design custom access control procedures, ensuring total physical access control over the premises.
Physical security and access control: what you need to know
While the keys used for traditional keyed locks can be stolen or copied without authorisation, or simply lost or poorly organised, smart keyless entry systems have no such issues:
- Access rights are configured through an all-inclusive access management software.
- Operators can grant or revoke access rights instantly to ensure only current employees, authorised visitors, and service providers have access – and only to permitted areas and periods of time.
- Expand your reach with greater visibility to all areas of your building, delivering a level of security you never thought possible.
- Prevent unwanted access from former staff or uninvited guests, providing a clear, real-time picture of who is in the building and where at any given time.
Gone are the days of losing sleep over missing keys or unauthorised copies. Keyless entry delivers robust access control overall, with integration that lets businesses manage access permissions with precision. Access can even be traced back to a specific credential to identify who entered a restricted area and at what time. Such transparency greatly improves accountability and security.

Why is access control important in physical security?
Physical access control in a smart building ecosystem provides high-level convenience. Staff members simply use keycards, fobs, or mobile credentials via their mobile phones to enter the premises securely, prompting a record of their access to be generated.
Doors equipped with smart locking technology unlock automatically when valid credentials are presented. As a result, access is fast and secure for authorised users – and considerably more difficult for unauthorised visitors.
The absence of physical keys also means there are no limitations on the number of users who can be granted entry on any day or at any given time. This means that you can manage access and physical identities easily, 24/7. New users will receive their credentials quickly through centralised access control software. And if a user leaves the building or a visitor checks out, their credentials are revoked instantly without having to retrieve physical keys – saving time and bolstering security.
The convenience factor is a major benefit of keyless entry for commercial buildings and offices, but there are many others:
Cost savings
Implementing a keyless entry system can lead to significant cost savings for office, commercial, and public buildings.
One major area of savings comes from reducing the expenses associated with copying and replacing missing physical keys. This is a common issue in traditional mechanical systems and requires taking copies from master keys or getting replacement keys for individual employees. Some keys have higher security standards, making them particularly expensive to copy; most have to come directly from the original supplier. Administrative charges associated with tracking staff keys and managing the key distribution process make it even more prohibitive.
Additional cost savings come from automating the access control system, which strengthens security policies while improving the flow of people within your facility. In the event of a security breach, smart keyless entry systems allow access permissions to be reconfigured and updated remotely, rather than having building owners change locks and keys on multiple doors.
Installing keyless access also increases efficiency. Improved workflow processes mean spending less time on provisioning and managing user credentials and access rights. Compared to traditional lock-and-key setups, keyless systems effectively pay for themselves over time through cost savings and improved operational efficiency.
Improved security
Keyless entry systems provide immense security advantages over traditional keyed locks. Some of the main benefits include:
- Audit trails: The detailed audit trails created by most electronic security access control systems show who entered which doors and when. This ensures accountability and allows system controllers to investigate any security breaches. Widespread knowledge that the system logs all access attempts, successful or otherwise, also deters misconduct.
- Restricted access: With a keyless system, you can restrict access to certain areas and set time-based access schedules. For example, you could allow the cleaning or part-time staff to enter only during working hours.
- Less reliance on physical keys: Centralised control and access visibility is a significant security upgrade from traditional physical keys, which fail to provide the same level of security, accountability, and convenience.
Integration and smart building ecosystem
Unify access control with the rest of your security system and achieve operational efficiencies, along with a comprehensive view of your building.
Flexible system infrastructure
Whether you’re looking for an on-premise, cloud-based, or hybrid access control solution, there is a wide range of access control infrastructure and flexible deployment options to fit your needs.

Which access control should you choose?
When evaluating keyless entry systems, it's important to consider factors like a building’s layout, operational challenges, existing infrastructure such as the access or visitor management setup, and integration with other systems. Examining its security policies could be beneficial too, as is identifying new ways to improve the user experience. The holistic view will make it easier to take control of your access management and building safety.
Keyless physical access control systems for offices and commercial buildings typically utilise one of four main technologies: biometrics, keypads, smart cards/fobs, or mobile access.

Smart credentials or badges
Smart cards and fobs use proximity technology to grant access. When the card or fob is tapped or waved near a reader, it locks or unlocks doors instantly. While this option is secure and convenient, it shares some drawbacks of traditional keys as cards and fobs can be lost, stolen, or shared without permission.
Mobile access and digital keys
With mobile access systems, users unlock doors via an app on their smartphone or other mobile device. This provides both security and convenience, allowing dynamic access control and creating audit trails. However, it obligates visitors and staff to have their mobile device with them at all times when entering or moving around within access-controlled areas.
Facial Recognition
Facial recognition systems identify individuals by their unique physical characteristics. This user authentication method uses facial recognition technology to create individualized and trusted facial credentials based on distinctive facial traits. By eliminating the need for traditional physical keycards, users can effortlessly gain access; this cutting-edge technology streamlines the access process and enhances security by eliminating the risk of lost or stolen credentials.
Pin and keypad door entry systems
Keypads are one of the most common forms of access control today. Keypad entry systems require users to enter a unique code or PIN to unlock doors.
Most modern access control systems use a keypad either as an additional identification method access option alongside another security layer to the access control system or access point necessary functionalities and two-factor authentication (2FA).
Visitors and ID Management
Managing visitors in any building or security-critical environment is an essential access control task.
Traditionally, visitor management has been handled through paper forms or guestbooks. However, requiring sign-in at reception or a security control point is labour-intensive for staff and time-consuming for visitors and contractors alike. It only takes just a few minutes at a time, but this adds up considerably when large numbers of people move in and out of a building. It can also drastically impact performance, customer experience, and operational efficiency.
In today's fast-paced world, larger or high-traffic buildings can experience huge volumes of individual access incidents. Having a robust entrance management solution and an equally secure, highly functional identification process is essential. The right keyless system provides efficient, flexible, and secure visitor access, keeping people moving and buildings safe while ensuring the best user experience.

Enjoy keyless convenience
Keyless entry systems offer numerous benefits for offices and commercial buildings looking to upgrade their access control:
- Avoid expensive cabling with wire-free access control technology to secure any entry point.
- Eliminate mechanical keys and simplify operations with precise, automated access permissions.
- Increase visibility with 24/7 real-time monitoring and access control management.
- Balance security, convenience, and user experience by managing access to multiple sites on a powerful, all-in-one platform.
- An access control system can perfectly function independently, but using it in conjunction with other systems can elevate the safety, security, and building management processes to an entirely new level.
Salto’s industry-leading innovations offer a broad selection of smart solutions to suit different business needs and operational requirements, from access control to ID visitor management and facial recognition to mobile access and integration capabilities. With proper planning and implementation, and the right keyless entry system in place, operators can significantly improve safety, security, convenience, and efficiency for commercial buildings, public facilities, hotels, critical infrastructures, residential properties, and work spaces.

Can’t get enough? Click here to learn about Salto’s smart access solutions.
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Enhancing security with improved incident notifications
Effective incident notification systems play a pivotal role in ensuring swift responses to potential security breaches, system malfunctions, and other critical even
In today's fast-paced and interconnected world, ensuring 24/7 security of physical spaces has never been more crucial. Effective incident notification systems play a pivotal role in ensuring swift responses to potential security breaches, system malfunctions, and other critical events.
Traditional incident notification systems often lead to information overload and significant delays in response. Operators and systems administrators manage access for facilities – changing access rights, creating new user profiles, and monitoring and securing sites – but at the same time, are bombarded with alerts, from minor issues such as low battery warnings to major security breaches. This not only overwhelms them but also increases the risk of critical alerts being missed. Additionally, the lack of flexibility and analysis in these systems means that security policies, anticipating actions, and preventing situations before they escalate into emergencies via lockdowns and push notifications of potential entry breaches might not effectively alert your response teams.
Whether it is an everyday situation or an emergency, being ready and aware is critical to ensuring you can quickly respond to whatever situations may arise. Having a comprehensive smart access control system and action plan that can be seamlessly activated ensures you respond fast and effectively to everyday incidents and emergency situations.
As the dynamics of building and facility management evolve, there is a need for more sophisticated incident notification systems to manage and optimize workflows to deliver a consistent incident response every time. Modern organizations and smart buildings require systems to advance digitization in their operations to offer rapid customization, delegate responsibilities effectively, and ensure that those responsible receive the information they need to act quickly.

Physical access control that meets modern needs
Smarter and more secure access control optimizes operations. It addresses building needs and a more secure approach to managing security and incident response. Salto KS and Homelok cloud-based smart access solutions, as well as Salto Space the pioneering SVN data-on-card access control platform, have answered these challenges by introducing significant enhancements to their incident notification systems.
Salto KS: A new approach for managing incidents and notifications
Salto KS is a reliable cloud-based access control solution with unified software/hardware architecture that supports a broad spectrum of keyless access methods and integrates advanced security features within a fully remote and wireless cloud-based smart access management platform.
- Delegated responsibilities: The new system enables both Site Owners and Site Admins to receive and manage notifications based on their interests and role. This delegation helps distribute notifications more evenly and enhances operational efficiency. Previously visible only to Site Owners, notification settings can now be independently managed by Site Admins, although these settings are disabled by default and must be changed.
- Customization of alerts: Site Admins can now tailor the system to notify them about specific types of incidents, ensuring that each alert is relevant and actionable. Additionally, users can choose to receive notifications for specific locks, allowing for even more precise control over the security monitoring of access points.
- Flexible notification methods: Site Admins can choose to receive alerts through emails or push notifications through the Salto KS app, selecting the method that best fits their immediate needs.

Salto Space: Physical access and incident management made easy
The Salto Space access control platform offers a comprehensive set of features for managing access and security, including the ability to configure alarm events to trigger specific actions in response to various scenarios.
By leveraging Salto Space’s access control management software alarm events feature, businesses and organizations can elevate incident notification and response mechanisms. The ability to configure specific actions for different scenarios, combined with the platform's user permissions and audit trail capabilities, empowers security staff and operators with the necessary tools to effectively manage access-related incidents.
- Smart lock connectivity: Detects the loss of connection to a lock, triggering notifications such as email alerts to relevant stakeholders. This proactive approach to monitoring access points ensures swift response to potential security breaches.
- Sensor signal control: Enables users to integrate sensor inputs with control unit (CU) outputs, allowing for the configuration of specific actions in response to sensor signals. In the demonstration, a physical button simulated a sensor signal, triggering an alarm event to control the action of a relay on the CU, in this case, a beeper. This level of control over sensor inputs and corresponding responses enhances the platform's incident notification capabilities.
- Door-triggered lockdown: Another highlight of the demonstration was the use of alarm events to enable a lockdown area when a certain door is opened. This feature is crucial for managing security incidents and ensuring rapid response to unauthorized access attempts.
- Online monitoring: The online monitoring functionality gives users the ability to monitor and control the real-time status of online access points. Additionally, it empowers users to execute actions on doors, such as activating Emergency Open or Emergency Close modes. With online access, the denylist can be automatically transmitted to doors, eliminating the need for manual updates at each individual door.

Homelok: Access control incident notifications for residential and multi-family properties
With Salto Homelok's SVN keyless and cloud-based access control platform for residential and multi-family properties, managing access has never been easier. The platform offers quick online administration, giving property managers and residents seamless control over every entry point in the building.
Salto Homelok's administrator activity screen provides a comprehensive list of events ordered by date and time. Users can easily track activities such as user creations, door unlocks, and access denials. This feature allows property managers to stay informed about all access-related actions within their properties.
- System Events: System Events are triggered by user actions within the software, typically by individuals with management roles in Homelok. Examples of System Events include user creations, access modifications, and key assignments.
- Device Events: Device Events are generated by access points and doors within the installation and are primarily initiated by keyholders gaining access. Examples of Device Events include door unlocks by users, access denials, and firmware updates.
- Unit Activity Monitoring: For property managers, Homelok offers unit-specific activity tracking. In addition to the main activity section, managers can view unit-related events such as unit creations, move-ins, move-outs, and deletions. This allows for a detailed overview of activities specific to individual units within the residential properties managed through Homelok.
- SVN Events – Offline Event Registration: The Salto Homelok cloud-based platform introduces a revolutionary feature known as offline events within SVN (Salto Virtual Network). This capability allows the system to capture user and access point events, such as a user unlocking a door, and record them in the activity section – even when both the lock and the user's phone or credential are offline.

Impact of security monitoring across industries
Recent enhancements to the Salto KS and Space smart access platforms greatly improve incident notification management across different industries, making it easier to tailor responses to specific building needs:
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Working Spaces: Operators in coworking spaces can delegate notification responsibilities to system administrators like office managers and technical staff. Office managers can get alerts for unauthorized access attempts, and technical staff can be notified about low battery incidents and system malfunctions, ensuring a secure and seamless working environment.
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Hospitality: Property owners and managers can delegate notification responsibilities to system administrators, such as hotel front desk staff and maintenance staff. Security managers, for example, can receive immediate notifications for guest check-in, privacy, doors left open, while maintenance staff can be alerted about low battery incidents, ensuring swift action and smooth operations.
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Residential: Property managers can tailor the notification system and delegate alert responsibilities to system administrators like security personnel and homeowners. A convenient smart access solution for residential properties, connecting access control to security infrastructure to manage any access point allows property managers the capability to receive alerts about unauthorized entry attempts while homeowners are sent notifications about door status changes and low battery issues.
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Student Accommodations: Student residential buildings such as dormitories or apartments benefit from enhanced customization and delegation features. Site Owners can assign campus security as Site Admins to receive after-hours access alerts. Maintenance staff, also as system administrators, are alerted to system malfunctions or doors left open, facilitating a safe environment.
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Healthcare: Set up real-time alerts for security staff and maintenance personnel to meet the unique security challenges of healthcare. Security staff, as system administrators, receive notifications for tampering or unauthorized access to sensitive areas, and maintenance staff are notified about low battery levels, ensuring locks function correctly.
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Education: Manage staff, student, and visitor access to buildings or restricted areas on campus grounds using a role-based system with instant detection of individuals at access points. Receive instant notifications and configure customized responses for multiple crisis levels. Enable area-specific protocols for emergency lockdowns or openings. Incorporating electronic door locks for schools improves school security and crisis management plans.
Improvements to the Salto smart access control platforms’ incident notification system mark a significant advancement in the management of security alerts. By empowering both owners and system administrators with better tools for managing notifications and offering extensive customization options, the system ensures that the right personnel are alerted to the right issues at the right time.
These enhancements help streamline operations and improve response times across various industries, supporting organizations in maintaining better security and efficiency.
For more information on how to manage incident notifications, visit the Salto support portal.


Enhancing Healthcare Security with Salto Access Control Systems and BioCote® antimicrobial Technology
For nearly a decade, Salto, in partnership with BioCote®, has incorporated antimicrobial silver ion technology in its smart electronic lock range, electronic cylinders, locker locks, and supporting devices like wall readers.
Cleaning & sanitation reduces the risks when using an access point. For nearly a decade, Salto, in partnership with BioCote® – the market-leading antimicrobial technology supplier – has incorporated antimicrobial silver ion technology in its smart electronic lock range, electronic cylinders, locker locks, and supporting devices like wall readers. The addition of BioCote® antimicrobial technology helps reduce microbes, namely bacteria and fungi, on product surfaces, complementing the overall hygiene of building environments. Salto smart locking devices with BioCote® are particularly beneficial for Healthcare, Educational environments and the Hospitality market, as they can inhibit the growth of these microbes on the surfaces of the devices themselves.
Understanding the need for enhanced hygiene in Healthcare facilities
In recent years, the standards of healthcare cleanliness have undergone significant changes. The NHS National Standards of Healthcare Cleanliness were updated in 2021 [1] to address the demands of healthcare professionals and patients, reflecting a broader trend across Europe. Regulations now mandate thorough cleaning of premises and equipment, along with regular monitoring and immediate action upon identifying issues. Prioritising cleanliness ensures a safe and hygienic environment, enhancing the quality of care settings [2].
Various methods, such as using hospital-grade disinfectants, adequate ventilation, and availability of PPE, contribute to maintaining cleanliness in healthcare settings [3]. Antimicrobial technology is increasingly integrated into various products and surfaces as a built-in feature to complement these hygiene measures. This emphasis on cleanliness highlights the importance of strict adherence to cleaning schedules. The integration of BioCote® in Salto access control systems offers a promising approach to enhancing hygiene in healthcare facilities.

Salto’s advanced access control solutions
Effective access control systems have an important part in reducing these issues. Through regulating entry and exit points, controlling the flow of individuals, and minimising contact with surfaces, Salto systems surpass these basic expectations of typical control systems by offering the advantages antimicrobial technology, with an innovative approach to addressing hygiene concerns.
Salto leads the way in providing quality access control solutions customised for various industries, including healthcare or educational facilities. Prioritising smoothness, comfort, and security in developing and manufacturing advanced wireless electronic locking and access control solutions designed to enhance daily life for users.
BioCote® is an antimicrobial agent that contains silver-ions which are engineered to provide continuous, built-in protection on Salto smart electronic door locks surfaces and hardware devices like the XS4 smart door lock range, Neo electronic cylinders, locker locks, or Design XS wall readers. It works by binding with microbes and damaging their cells in a number of ways, disrupting their normal functions and preventing them from reproducing.
Leveraging antimicrobial technology helps healthcare providers inhibit the growth of microorganisms. Healthcare facilities face unique challenges in maintaining cleanliness and preventing cross-contamination, necessitating strict and regular cleaning practices.

The role of BioCote® Antimicrobial Technology in enhancing Healthcare cleanliness
With BioCote® antimicrobial technology built-in to access control hardware and surfaces, Salto products continuously inhibit the growth of microbes. This proactive measure of hygiene control not only promotes cleanliness on the products surface, but also reduces potential cross-contamination.
There are many expectations for the methods used for healthcare environmental cleaning [4]. Antimicrobial technology covers a multitude of benefits whilst maintaining the cleanliness of healthcare environments. By ensuring a broad spectrum of antimicrobial coverage, rapid action, and persistent effects on treated surfaces, BioCote® contributes significantly to overall cleanliness by providing a long-lasting and effective feature that inhibits the growth of microbes.
Implementing antimicrobial additives into the manufacturing process provides numerous benefits to the product. BioCote® works continuously to inhibit the growth of microbes on a surface by up to 99.99% without washing off or wearing out over time, lasting the lifetime of the product. The benefits of BioCote® technology in Salto systems contributes to the success of industry hygiene standards, providing peace of mind to healthcare stakeholders and ensuring compliance with best practices.
BioCote® protection is simple, long-lasting, and effective
BioCote® antimicrobial protection consists of silver-ion technology which is integrated during the manufacturing process, therefore, providing up to 99.9%, 24/7 protection against an array of microbes including influenza A H1N1, E.coli, Salmonella and antibiotic-resistant CRE, VRE, and MRSA. BioCote® cannot be wiped or worn away, therefore enhances hygiene management and reduces the potential for cross-contamination.
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BioCote® silver ion technology is simple. The Salto BioCote® finish is applied to parts of the escutcheon for a small additional cost. The silver coating does not affect the aesthetics of the product and BioCote®-treated products can be cleaned with gentler cleaning products and need no extra maintenance. Regular cleaning practices is suitable to maintain the warranty of the finish.
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BioCote® silver ion technology is long-lasting. BioCote® is an antimicrobial agent that contains silver. Silver does not break down over time, so it will not leach from or rub off treated surfaces.
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BioCote® antimicrobial protection is effective against a broad spectrum of microorganisms. BioCote® silver ion technology significantly reduces the level of microbes on Salto smart locking devices, readers and door handles by up to 99.99%, offering 24/7 antimicrobial action against an array of microbes. This reduction in microbes helps prevent degradation, ensuring the surfaces remain cleaner and fresher for the entire lifetime of the Salto smart access point.

Exploring the power of BioCote® in Smart Buildings
Salto systems enhanced with BioCote® technology are designed to work alongside cleaning practices, ensuring comprehensive coverage even in spots that might be overlooked. It is important to understand that antimicrobial technology does not replace cleaning efforts but rather boosts the hygiene of the product’s surface. Tested and proven safe for use, BioCote® is trusted globally for long-lasting action, which remains effective for the entire lifespan of the product -sometimes even extending it beyond expectations by reducing microbes that cause material degradation. Moreover, BioCote® helps inhibit the growth of microbes that can cause staining and odours. Being the only HACCP-certified antimicrobial additive supplier ensures the safety of integrating BioCote® in products and surfaces that may come into contact with food, offering reassurance on hygiene and quality.
By introducing BioCote® antimicrobial technology, Salto helps to support a cleaner and more hygienic environment. This is of particular importance in any public or shared space setting, as it improves the hygiene of common touchpoints and helps to prevent microbe cross-contamination.
Looking to learn more? Click here to discover Salto’s smart access solutions for Education and Healthcare, and follow us on LinkedIn or Instagram for the latest updates


Smart building and Resident app integrates with Salto, for apartment living at its best
BuildingLink has partnered with Salto to integrate the Salto KS cloud-based smart access solution into their building and community management software application, creating an enhanced, single-app solution for apartment residents and property managers.
BuildingLink has partnered with Salto to integrate the Salto KS cloud-based smart access solution into their building and community management software application, creating an enhanced, single-app solution for apartment residents and property managers.
Transforming properties into interconnected spaces equipped with dynamic technological services has created new opportunities for property management companies in the multi-family sector. As buildings are increasingly viewed as cutting-edge environments, we now have the ability to employ smart solutions more frequently, enhancing the experience for both residents and property owners with advance Tehcnology Partners integrations like BuldingLink.
Joe Marshall, VP Asia Pacific for BuildingLink explains: ‘The heartland of apartment living is New York, and that’s where BuildingLink started their journey of developing property and resident management software, back in 1999. We learned what developers, operators and residents want from their buildings, and created a sophisticated software app that makes operating a building more efficient, and living in it even more enjoyable. So much so, that our app is now used by over 2.1 million residents in over 7,000 buildings worldwide.’
Modernizing the resident experience
The BuildingLink app offers a rich suite of functionality, enhanced further by its collaboration with Salto, leader in smart access control.
The BuildingLink app is used by developers, operators and residents:
- For access – the Salto and BuildingLink collaboration means that residents can use the app to turn their mobile device into a digital key, for access to the building, lifts, shared areas and their apartment.
- For resident management – residents can send their guests a Salto digital key to let them into the building and lift.
- For booking and accessing facilities such as the barbecue area, tennis court or entertaining spaces. Residents book their timeslot and Salto gives them access via their mobile digital key for the time they have reserved.
- During development - for defect management, communications with buyers, settlement documents and welcome packs.
- To manage maintenance requests - residents can simply log a request, include photos and track progress, with no phone calls, no paperwork, no hassle. They can book times for tradesperson appointments and for essential compliance safety checks.
- To communicate with residents – if, for example, there’s a planned power outage, or lifts out of action, residents can all get a message via the app, rather than having to put notices through doors or in corridors.
- Some buildings run events - exercise classes, for example, or cooking demonstrations or wine tastings. The app can be used to advertise these events and for residents to make bookings and credit card payments and gain access.
- Operators can use the app to offer residents a ‘Buy, Swap, Sell’ marketplace, exclusive to the building.
- The app can be used by a concierge or a courier to notify residents that there is a parcel for them. There’s also an integration with parcel locker companies, so the app can be used to access the lockers to leave and collect packages.
Leverage the Power of Integration with Smart Access
Residents are experiencing the intuitive power of connecting smart technologies from a single interactive app. Combining the smart keyless access experience with BuildingLink improves access control and on-demand ease with mobile residents’ management on-the-go. Residents can now access common area locks including gyms, pools, lounges, and more.
Joe says, ‘The combined BuildingLink and Salto solution is one of the drawcards for our clients, and particularly for build-to-rent developments, which can include a gym, pool, residents’ lounge, cafés, rooftop, and barbecue areas, as well as community events.’
Cienna Varsity Ridge: Keyless Living
All resident interaction with the facilities and the operators is via the Salto/BuildingLink app, which has helped to create thriving communities.
The BuildingLink app, integrated with Salto, is a highlight of the resident experience at Cienna Varsity Ridge.
Benefits for developers, operators, and residents
BuildingLink develops property management software solutions to make community administration easy, while improving the living experience for residents. From communication, to streamlined work processes, to property automated management, BuildingLink covers it all within an easy to use platform.
Maintenance tracking, calendar management, facilities bookings and community-wide communication are all delivered from a single, easy-to-use portal.
For the Property Manager:
Apps like BuildingLink with Salto are helping to drive down building management costs for developers and operators. They can manage the building much more efficiently – with full visibility and audit trails, and without paperwork and time-consuming manual processes. There is also evidence that higher rents can be sustained, and tenants more readily attracted to buildings with smart management apps, and that tenants stay for longer.
For residents:
it’s all about lifestyle, convenience, security, and community. Residents feel good about where they live. They can interact with the building facilities, the operators and their neighbors, all through a single, simple app on their phone. It’s apartment living at its very best.’
By leveraging the integration between Salto’s smart access solution and BuildingLink, Build-to-Rent apartment developers can benefit from an advanced, flexible, and community-centric security, community, and building management system.
To find out more about Salto Residential solutions and what it can do for you and your property, get in touch with our team today.
Follow Salto Systems on LinkedIn or Instagram to keep up with the latest news in the world of access control.

