What you need to know about the EU’s new NIS 2 Directive and DORA – and how Salto fits in

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Keeping up with regulatory changes helps organisations stay safe in a rapidly evolving cybersecurity landscape.

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Keeping up with regulatory changes helps organisations stay safe in a rapidly evolving cybersecurity landscape.

 

In the realm of cybersecurity, safeguarding critical infrastructure and ensuring operational resilience have never been more essential. Recognising the growing complexity of cyber threats, the European Union has introduced legislative measures like the Network and Information Security Directive and the Digital Operational Resilience Act to establish stringent cybersecurity standards. Salto’s smart access and identity management solutions are designed to support organisations in achieving compliance with these vital frameworks, offering robust security and operational continuity.

NIS 2 Directive and DORA

Here is a comprehensive guide to navigating these directives and ensuring your organisation's cybersecurity readiness.

Understanding the NIS 2 Directive

The Network and Information Security Directive (NIS 2), effective as of October 18th, sets a high common level of cybersecurity for companies operating across the EU. Expanding on its predecessor, the NIS Directive, it emphasises enhanced security measures for network and information systems, as well as improved incident reporting protocols.

NIS 2 mandates that European companies which fulfill certain conditions adopt technical, operational, and organisational measures to manage cybersecurity risks effectively. The Directive covers companies within 18 sectors, including energy and critical infrastructures, finance, healthcare, manufacturing facilities, and public infrastructure.

Conducting a comprehensive risk assessment is the first step toward aligning processes with the requirements of NIS 2. This involves identifying and evaluating potential cyber threats that could impact business operations. Other key aspects of NIS 2 compliance include:

  1. Identity management, authentication, and access: This requirement encompasses a broader set of entities, including suppliers, with varying size thresholds.
  2. Data security: This element imposes stringent security measures to mitigate risks and protect systems from cyber threats.
  3. Quick detection and response to cyber incidents: NIS 2 calls for timely reporting of cybersecurity incidents to designated authorities.
  4. Continuous security monitoring: Companies are required to ensure security standards are upheld at all times.

What is DORA?

The Digital Operational Resilience Act (DORA), effective from January 2025, focuses on strengthening IT security within the financial sector. Covering 20 types of financial entities – including banks, insurance firms, and ICT third-party service providers – DORA harmonises operational resilience rules to ensure that the sector can withstand severe operational disruptions.

DORA’s scope extends beyond mere protection. It highlights the need for consistent operational continuity and preparedness across financial institutions and their IT service providers. Key aspects of DORA compliance include:

  1. ICT risk management: DORA requires institutions to prepare comprehensive resilience testing programs for all digital operations.
  2. Incident reporting: This feature compels companies to report ICT incidents affecting operations to financial authorities and all affected parties.
  3. Third-party risk management: With this aspect, organisations must develop a regularly updated strategy for minimising third-party risk, including contractual agreements and monitoring.
  4. Information sharing: Entities operating in the financial sector must transparently share information about vulnerabilities and cyber threats.
NIS 2 Directive and DORA

Guarantee NIS 2 and DORA compliance with Salto smart solutions

Salto’s wide-ranging access control solutions secure environments from offices to data centers and critical infrastructure. As such, we’re uniquely positioned to help our clients and partners meet NIS 2 and DORA standards. Salto smart access and identity management solutions provide the following capabilities aligned with NIS 2 and DORA requirements to simplify the journey to compliance:

  • Enhanced access control: Delivering advanced solutions for secure sensitive areas ensures that only authorised personnel gain entry. Organisations can restrict access to specific zones, define time-based schedules, and use various access methods, including smart cards and fobs, mobile access, keypads, and biometric authentication.
     
  • Salto’s ID Visitor Management solution: This enhances access control systems for NIS 2 compliance, boosting security and accountability for all on-site visitors. Providing digital registration allows visitors to access authorised areas only, supported by features like real-time notifications and personalised visitor badges.
     
  • Comprehensive audit trails: To meet NIS 2 and DORA requirements, organisations must maintain detailed records of access events. Our smart solutions automatically generate thorough logs and audit trails, giving your company a powerful tracking system that records who accessed specific doors and at what times. This reinforces compliance and accountability in the event of incidents.
     
  • Resilient access control and state-of-the-art electronics locking solutions: Reflecting DORA’s emphasis on operational continuity, Salto’s intelligent access control solutions keep critical access points secure and functional, even during power outages or network failures. This reliability enables your organisation to maintain security seamlessly through unexpected disruptions.
     
  • Multi-factor authentication (MFA): This technology provides an added layer of security by necessitating multiple verification steps beyond traditional passwords. Salto’s smart access solutions integrate MFA protocols into existing security systems, fortifying your organisations’ defenses against cyber threats.
     
  • End-to-end authentication solutions: Ensure secure access to applications, networks, and access control management platforms and operators. Salto’s solutions deliver secure credentials on physical and mobile devices, guaranteeing seamless user authentication.
NIS 2 Directive and DORA

Get ready for NIS 2 and DORA: Securing tomorrow

Security is at the core of Salto’s operations. As one of the world’s leading access control providers, we embed privacy and safety into every aspect of our products and services. In the face of evolving cyber threats and regulatory demands, we’re dedicated to ensuring that our smart access technologies and solutions comply with these heightened security standards.

Cultivating a culture of continuous security improvement is key to maintaining NIS 2 and DORA compliance. At Salto, we proactively embrace NIS 2 and DORA requirements to develop cutting-edge smart access solutions you can rely on. By leveraging our innovative solutions, organisations can fortify their cybersecurity posture and navigate the complex landscape with confidence. Download a copy of Salto’s NIS 2 Directive and DORA Compliance guide today, and start propelling your company toward robust security industry compliance and operational resilience.

Download a copy of Salto’s NIS 2 Directive and DORA Compliance guide today, and start propelling your company toward robust security industry compliance and operational resilience.

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Disruption by design. Evolving smart access experiences

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Salto is at the forefront of revolutionising smart access solutions.

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In the ever-evolving access control landscape, providing exceptional user experiences is key to success. Salto is at the forefront of revolutionising smart access solutions. By enabling more personalisation, we’re redefining keyless convenience and delivering unparalleled performance, versatility, and smarter, more connected access control.  

Expanding the world of smart access control 

Our commitment to innovation and design is evident in our latest product launches, which promise to reshape how users interact with their surroundings. Specifically, the right door hardware will set the tone for the rest of your property. While it may seem like a small detail, your chosen door hardware makes a statement about your building's aesthetic, access control, and overall user experience.  

Experiences transformed with smart locking technologies 

Ælement Fusion is a game-changer in electronic locking technology. It reimagines how hotels manage guest access, with a wide range of customisation options to fit any design preference. The sleek and sophisticated smart lock system combines style with functionality while delivering seamless, keyless access.  

The Ælement Fusion offers practically invisible security. This lock gives doors an elegant appearance, thanks to concealed electronic components installed directly into the door. Despite the “invisible” feature and innovation of conventional door fittings, Ælement Fusion guarantees the same functionality as other Salto smart electronic locking solutions.  

Another groundbreaking addition to our product lineup is the Glass XS Reader. This chic wall reader enhances the aesthetic appeal of any space and provides a secure, convenient access control solution. Its cutting-edge technology and minimalist design transform how we think about access control, seamlessly integrating security and creativity to create safe yet enriched environments. 

Meanwhile, the DBolt Touch is an alternative to traditional residential and multi-family building locking systems. Advanced and simple to install, it allows owners to retrofit existing mechanical deadbolts with a smarter, more reliable, and more secure option.  

The electronic smart lock provides an excellent balance between beauty and function. Its elegant zinc alloy casing and intuitive reader come in a variety of finishes, ensuring the Salto DBolt Touch can fit into almost any setting – from apartment building doors to private house entrances and classic or modern installations.  

Flexibility in interior design 

At Salto, we are committed to offering flexible and customisable smart access solutions that blend flawlessly with any interior design style. Our wide range of product configurations includes numerous reader designs, quality materials, and door handle options to deliver the perfect finish every time.  

You can personalise our smart door locksets even further using Salto’s online electronic door lock configurator, mylock.saltosystems.com. This powerful tool empowers architects and designers to customise doors by selecting every option, including door type, lock model, and preferred handles, colours, finishes, and functions.  

Disruption by design. Evolving smart access experiences

Our electronic locking technology allows for intelligent and variable configurations, enabling you to build cohesive systems that meet your needs. With that in mind, when it comes to selecting the right Salto access control solution for your next project, consider the following factors: 

  1. Functionality: Identify the specific access management function you require and determine the types of smart locking solutions that can fulfil your needs. 
  2. Flexibility: Evaluate various handle types and hardware configurations to find options that offer optimal flexibility and convenience. 
  3. Design: Choose the handle style and finish that complements your overall interior design scheme. 
  4. Easy Installation: Modular design, easy to install and retrofit, avoiding the cost and complexity of rewiring every door.
  5. Integration: Assess the door on which you will install your preferred smart access solution, as door compatibility and hardware functions may vary. 

Why blend advanced smart access technology and design? 

By supporting unified, integrated, smart building ecosystems, we transform spaces with smart access experiences that enhance security and elevate overall aesthetic appeal. Our efforts generate numerous other benefits for Salto, our partners, and our clients, including: 

Reinforcing Salto’s hospitality and marine market positioning 

At the heart of our mission is a dedication to enhancing the guest experience through innovative technology. Our marine and hospitality solutions cater to each industry's unique needs, offering seamless and secure access and ID management systems. By partnering with Salto, hotels and cruise ships can elevate their offerings and provide guests with a truly exceptional stay. 

Impacting working spaces 

Beyond the hospitality and marine sectors, the importance of design in access control extends to working spaces. In today's fast-paced world, workplaces are evolving to prioritise employee well-being and productivity. By integrating smart access systems, companies can create secure, efficient, and aesthetically pleasing surroundings for visitors and staff.  

Salto’s access control solutions emphasise innovative design to cater to the unique needs of working spaces. Our products seamlessly blend into diverse settings, elevating both security and style. With this combination, we aim to redefine the standard for smart access experiences in corporate environments. 

Securing access in learning environments 

At Salto, we aim to realise tomorrow’s keyless campus today through innovative thinking and smart locking technology for doors, smart lockers, and perimeter access. That’s why we provide access control solutions for educational institutions. Designed to balance security with accessibility and advanced technology with affordability, this tailored suite supports the goals of top academic institutions.  

By embedding high-performance electronic access into their infrastructure, universities, university housing, research institutes, high schools, academies, kindergartens, and more can protect people, assets and buildings – all while providing safe, world-class facilities that attract students and drive revenues. 

Designing seamless living experiences 

The seamless integration of smart technologies enhances security and the overall living experience. By fusing technology with design, we can create modern, sophisticated, and convenient spaces for homeowners. As a result, we offer smart access solutions that prioritise not only functionality but also aesthetic principles for residential environments. 

A smart, connected future 

With a focus on innovation and design, Salto is transforming the market through smart access solutions that seamlessly integrate into the aesthetic of any building. Our products elevate the user experience, offering advanced security features and a modern, sophisticated design that fits into different home styles. By delivering sleek and secure technologies, we aim to set a new standard for smart access control in residential spaces, academic settings, hospitality settings, and corporate environments. 

Do you have a question about the Salto smart access solution range? Contact us, or visit our social media pages for more information on all things Salto.  

Follow us on Instagram and LinkedIn for the latest product features, updates, and news from the industry. 

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Physical security and access control. Everything you need to know

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Access control is a critical element of physical security. Here’s what you need to know.

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Keyless entry systems have become increasingly popular for commercial and corporate buildings. From working, retail and banking spaces to industrial and manufacturing facilities, government and public sector installations, and airports and other transportation hubs – these systems have become a critical element of physical security. 

Access control fast-tracks the digital transformation of these facilities, helping them become smarter, more secure, and more efficient. By replacing traditional metal keys with intelligent keyless systems and ID management solutions, users can access a building or office using smart credentials like mobile digital keys, PIN codes, or face recognition.  

Physical vs keyless access control 

A cohesive access control system goes a long way in securing your organisation. Whether you’re onboarding new employees, a new guest or handling temporary visitor requests, it offers a modern approach to secure access while optimising operations that address your business needs and today’s challenges.  

However, the smart functionality of keyless access control systems provides many benefits for commercial, hospitality, educational facilities, residential, critical infrastructures or working spaces. 

First and foremost, keyless entry is convenient, eliminating the hassle of carrying and tracking physical keys. Users and visitors can enter with a keycard or smartphone through smart digital identity credentials or facial recognition technology. What’s more, access permission can be easily terminated when staff, guests, residents, or visitors leave or credentials are lost or stolen. The administrative time spent issuing, retrieving, and managing mechanical keys is greatly reduced, improving overall user experience and boosting operational efficiency. 

Just as importantly, keyless entry guarantees enhanced protection. Security doesn’t stop at the door – nor should your access control. Combining access control and digital technologies delivers solutions that protect your people and assets. No need to worry about lost or stolen keys, or unauthorised copies being made. Access rights can be granted and revoked instantly, giving system administrators complete control. Many keyless systems also provide audit trails showing who entered which door and when, boosting transparency and peace of mind for not just building owners and managers, but staff and visitors too. 

With keyless physical access management protocols in place, system operators enjoy the flexibility of configuring access permissions as required. Physical access control can be managed around employees’ schedules, seniority, or access needs based on their hours or specific roles.  

Alternatively, keyless systems can offer blanket security for restricted areas or calendar-related events; entry can be restricted to certain days or times, for example. With the right keyless solution, administrators can design custom access control procedures, ensuring total physical access control over the premises. 

Physical security and access control: what you need to know 

While the keys used for traditional keyed locks can be stolen or copied without authorisation, or simply lost or poorly organised, smart keyless entry systems have no such issues: 

  • Access rights are configured through an all-inclusive access management software.  
  • Operators can grant or revoke access rights instantly to ensure only current employees, authorised visitors, and service providers have access – and only to permitted areas and periods of time. 
  • Expand your reach with greater visibility to all areas of your building, delivering a level of security you never thought possible. 
  • Prevent unwanted access from former staff or uninvited guests, providing a clear, real-time picture of who is in the building and where at any given time. 

Gone are the days of losing sleep over missing keys or unauthorised copies. Keyless entry delivers robust access control overall, with integration that lets businesses manage access permissions with precision. Access can even be traced back to a specific credential to identify who entered a restricted area and at what time. Such transparency greatly improves accountability and security. 

The importance of access control in physical security

Why is access control important in physical security? 

Physical access control in a smart building ecosystem provides high-level convenience. Staff members simply use keycards, fobs, or mobile credentials via their mobile phones to enter the premises securely, prompting a record of their access to be generated. 

Doors equipped with smart locking technology unlock automatically when valid credentials are presented. As a result, access is fast and secure for authorised users – and considerably more difficult for unauthorised visitors.  

The absence of physical keys also means there are no limitations on the number of users who can be granted entry on any day or at any given time. This means that you can manage access and physical identities easily, 24/7. New users will receive their credentials quickly through centralised access control software. And if a user leaves the building or a visitor checks out, their credentials are revoked instantly without having to retrieve physical keys – saving time and bolstering security.  

The convenience factor is a major benefit of keyless entry for commercial buildings and offices, but there are many others: 

Cost savings 

Implementing a keyless entry system can lead to significant cost savings for office, commercial, and public buildings.  

One major area of savings comes from reducing the expenses associated with copying and replacing missing physical keys. This is a common issue in traditional mechanical systems and requires taking copies from master keys or getting replacement keys for individual employees. Some keys have higher security standards, making them particularly expensive to copy; most have to come directly from the original supplier. Administrative charges associated with tracking staff keys and managing the key distribution process make it even more prohibitive.  

Additional cost savings come from automating the access control system, which strengthens security policies while improving the flow of people within your facility. In the event of a security breach, smart keyless entry systems allow access permissions to be reconfigured and updated remotely, rather than having building owners change locks and keys on multiple doors.  

Installing keyless access also increases efficiency. Improved workflow processes mean spending less time on provisioning and managing user credentials and access rights. Compared to traditional lock-and-key setups, keyless systems effectively pay for themselves over time through cost savings and improved operational efficiency. 

Improved security 

Keyless entry systems provide immense security advantages over traditional keyed locks. Some of the main benefits include: 

  • Audit trails: The detailed audit trails created by most electronic security access control systems show who entered which doors and when. This ensures accountability and allows system controllers to investigate any security breaches. Widespread knowledge that the system logs all access attempts, successful or otherwise, also deters misconduct. 
  • Restricted access: With a keyless system, you can restrict access to certain areas and set time-based access schedules. For example, you could allow the cleaning or part-time staff to enter only during working hours. 
  • Less reliance on physical keys: Centralised control and access visibility is a significant security upgrade from traditional physical keys, which fail to provide the same level of security, accountability, and convenience. 

Integration and smart building ecosystem 

Unify access control with the rest of your security system and achieve operational efficiencies, along with a comprehensive view of your building. 

Flexible system infrastructure 

Whether you’re looking for an on-premise, cloud-based, or hybrid access control solution, there is a wide range of access control infrastructure and flexible deployment options to fit your needs. 

The importance of access control in physical security

Which access control should you choose?

 When evaluating keyless entry systems, it's important to consider factors like a building’s layout, operational challenges, existing infrastructure such as the access or visitor management setup, and integration with other systems. Examining its security policies could be beneficial too, as is identifying new ways to improve the user experience. The holistic view will make it easier to take control of your access management and building safety. 

Keyless physical access control systems for offices and commercial buildings typically utilise one of four main technologies: biometrics, keypads, smart cards/fobs, or mobile access. 

The importance of access control in physical security

Smart credentials or badges 

Smart cards and fobs use proximity technology to grant access. When the card or fob is tapped or waved near a reader, it locks or unlocks doors instantly. While this option is secure and convenient, it shares some drawbacks of traditional keys as cards and fobs can be lost, stolen, or shared without permission. 

Mobile access and digital keys 

With mobile access systems, users unlock doors via an app on their smartphone or other mobile device. This provides both security and convenience, allowing dynamic access control and creating audit trails. However, it obligates visitors and staff to have their mobile device with them at all times when entering or moving around within access-controlled areas. 

Facial Recognition

Facial recognition systems identify individuals by their unique physical characteristics. This user authentication method uses facial recognition technology to create individualized and trusted facial credentials based on distinctive facial traits. By eliminating the need for traditional physical keycards, users can effortlessly gain access; this cutting-edge technology streamlines the access process and enhances security by eliminating the risk of lost or stolen credentials.

Pin and keypad door entry systems 

Keypads are one of the most common forms of access control today. Keypad entry systems require users to enter a unique code or PIN to unlock doors. 

Most modern access control systems use a keypad either as an additional identification method access option alongside another security layer to the access control system or access point necessary functionalities and two-factor authentication (2FA). 

Visitors and ID Management 

Managing visitors in any building or security-critical environment is an essential access control task.  

Traditionally, visitor management has been handled through paper forms or guestbooks. However, requiring sign-in at reception or a security control point is labour-intensive for staff and time-consuming for visitors and contractors alike. It only takes just a few minutes at a time, but this adds up considerably when large numbers of people move in and out of a building. It can also drastically impact performance, customer experience, and operational efficiency. 

In today's fast-paced world, larger or high-traffic buildings can experience huge volumes of individual access incidents. Having a robust entrance management solution and an equally secure, highly functional identification process is essential. The right keyless system provides efficient, flexible, and secure visitor access, keeping people moving and buildings safe while ensuring the best user experience. 

The importance of access control in physical security

Enjoy keyless convenience 

Keyless entry systems offer numerous benefits for offices and commercial buildings looking to upgrade their access control: 

  1. Avoid expensive cabling with wire-free access control technology to secure any entry point. 
  2. Eliminate mechanical keys and simplify operations with precise, automated access permissions. 
  3. Increase visibility with 24/7 real-time monitoring and access control management. 
  4. Balance security, convenience, and user experience by managing access to multiple sites on a powerful, all-in-one platform.  
  5. An access control system can perfectly function independently, but using it in conjunction with other systems can elevate the safety, security, and building management processes to an entirely new level.

Salto’s industry-leading innovations offer a broad selection of smart solutions to suit different business needs and operational requirements, from access control to ID visitor management and facial recognition to mobile access and integration capabilities. With proper planning and implementation, and the right keyless entry system in place, operators can significantly improve safety, security, convenience, and efficiency for commercial buildings, public facilities, hotels, critical infrastructures, residential properties, and work spaces.

The importance of access control in physical security

Can’t get enough? Click here to learn about Salto’s smart access solutions.  

Follow Salto Systems on LinkedIn or Instagram to keep up with the latest news in the world of access control.  

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Enhancing security with improved incident notifications

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Effective incident notification systems play a pivotal role in ensuring swift responses to potential security breaches, system malfunctions, and other critical even

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In today's fast-paced and interconnected world, ensuring 24/7 security of physical spaces has never been more crucial. Effective incident notification systems play a pivotal role in ensuring swift responses to potential security breaches, system malfunctions, and other critical events.  

Traditional incident notification systems often lead to information overload and significant delays in response. Operators and systems administrators manage access for facilities – changing access rights, creating new user profiles, and monitoring and securing sites – but at the same time, are bombarded with alerts, from minor issues such as low battery warnings to major security breaches. This not only overwhelms them but also increases the risk of critical alerts being missed. Additionally, the lack of flexibility and analysis in these systems means that security policies, anticipating actions, and preventing situations before they escalate into emergencies via lockdowns and push notifications of potential entry breaches might not effectively alert your response teams. 

Whether it is an everyday situation or an emergency, being ready and aware is critical to ensuring you can quickly respond to whatever situations may arise. Having a comprehensive smart access control system and action plan that can be seamlessly activated ensures you respond fast and effectively to everyday incidents and emergency situations.  

As the dynamics of building and facility management evolve, there is a need for more sophisticated incident notification systems to manage and optimize workflows to deliver a consistent incident response every time. Modern organizations and smart buildings require systems to advance digitization in their operations to offer rapid customization, delegate responsibilities effectively, and ensure that those responsible receive the information they need to act quickly.  

Enhancing security with improved incident notifications

Physical access control that meets modern needs  

Smarter and more secure access control optimizes operations. It addresses building needs and a more secure approach to managing security and incident response. Salto KS and Homelok cloud-based smart access solutions, as well as Salto Space the pioneering SVN data-on-card access control platform, have answered these challenges by introducing significant enhancements to their incident notification systems.  

Salto KS: A new approach for managing incidents and notifications 

Salto KS is a reliable cloud-based access control solution with unified software/hardware architecture that supports a broad spectrum of keyless access methods and integrates advanced security features within a fully remote and wireless cloud-based smart access management platform. 

  • Delegated responsibilities: The new system enables both Site Owners and Site Admins to receive and manage notifications based on their interests and role. This delegation helps distribute notifications more evenly and enhances operational efficiency. Previously visible only to Site Owners, notification settings can now be independently managed by Site Admins, although these settings are disabled by default and must be changed. 
  • Customization of alerts: Site Admins can now tailor the system to notify them about specific types of incidents, ensuring that each alert is relevant and actionable. Additionally, users can choose to receive notifications for specific locks, allowing for even more precise control over the security monitoring of access points. 
  • Flexible notification methods: Site Admins can choose to receive alerts through emails or push notifications through the Salto KS app, selecting the method that best fits their immediate needs.  
Enhancing security with improved incident notifications

Salto Space: Physical access and incident management made easy 

The Salto Space access control platform offers a comprehensive set of features for managing access and security, including the ability to configure alarm events to trigger specific actions in response to various scenarios.  

By leveraging Salto Space’s access control management software alarm events feature, businesses and organizations can elevate incident notification and response mechanisms. The ability to configure specific actions for different scenarios, combined with the platform's user permissions and audit trail capabilities, empowers security staff and operators with the necessary tools to effectively manage access-related incidents. 

  • Smart lock connectivity: Detects the loss of connection to a lock, triggering notifications such as email alerts to relevant stakeholders. This proactive approach to monitoring access points ensures swift response to potential security breaches. 
  • Sensor signal control: Enables users to integrate sensor inputs with control unit (CU) outputs, allowing for the configuration of specific actions in response to sensor signals. In the demonstration, a physical button simulated a sensor signal, triggering an alarm event to control the action of a relay on the CU, in this case, a beeper. This level of control over sensor inputs and corresponding responses enhances the platform's incident notification capabilities. 
  • Door-triggered lockdown: Another highlight of the demonstration was the use of alarm events to enable a lockdown area when a certain door is opened. This feature is crucial for managing security incidents and ensuring rapid response to unauthorized access attempts. 
  • Online monitoring: The online monitoring functionality gives users the ability to monitor and control the real-time status of online access points. Additionally, it empowers users to execute actions on doors, such as activating Emergency Open or Emergency Close modes. With online access, the denylist can be automatically transmitted to doors, eliminating the need for manual updates at each individual door.  
Enhancing security with improved incident notifications

Homelok: Access control incident notifications for residential and multi-family properties 

With Salto Homelok's SVN keyless and cloud-based access control platform for residential and multi-family properties, managing access has never been easier. The platform offers quick online administration, giving property managers and residents seamless control over every entry point in the building.   

Salto Homelok's administrator activity screen provides a comprehensive list of events ordered by date and time. Users can easily track activities such as user creations, door unlocks, and access denials. This feature allows property managers to stay informed about all access-related actions within their properties. 

  • System Events: System Events are triggered by user actions within the software, typically by individuals with management roles in Homelok. Examples of System Events include user creations, access modifications, and key assignments. 
  • Device Events: Device Events are generated by access points and doors within the installation and are primarily initiated by keyholders gaining access. Examples of Device Events include door unlocks by users, access denials, and firmware updates. 
  • Unit Activity Monitoring: For property managers, Homelok offers unit-specific activity tracking. In addition to the main activity section, managers can view unit-related events such as unit creations, move-ins, move-outs, and deletions. This allows for a detailed overview of activities specific to individual units within the residential properties managed through Homelok. 
  • SVN Events – Offline Event Registration: The Salto Homelok cloud-based platform introduces a revolutionary feature known as offline events within SVN (Salto Virtual Network). This capability allows the system to capture user and access point events, such as a user unlocking a door, and record them in the activity section – even when both the lock and the user's phone or credential are offline. 
Enhancing security with improved incident notifications

Impact of security monitoring across industries  

Recent enhancements to the Salto KS and Space smart access platforms greatly improve incident notification management across different industries, making it easier to tailor responses to specific building needs:  

  • Working Spaces: Operators in coworking spaces can delegate notification responsibilities to system administrators like office managers and technical staff. Office managers can get alerts for unauthorized access attempts, and technical staff can be notified about low battery incidents and system malfunctions, ensuring a secure and seamless working environment.  

  • Hospitality: Property owners and managers can delegate notification responsibilities to system administrators, such as hotel front desk staff and maintenance staff. Security managers, for example, can receive immediate notifications for guest check-in, privacy, doors left open, while maintenance staff can be alerted about low battery incidents, ensuring swift action and smooth operations.  

  • Residential: Property managers can tailor the notification system and delegate alert responsibilities to system administrators like security personnel and homeowners. A convenient smart access solution for residential properties, connecting access control to security infrastructure to manage any access point allows property managers the capability to receive alerts about unauthorized entry attempts while homeowners are sent notifications about door status changes and low battery issues. 

  • Student Accommodations: Student residential buildings such as dormitories or apartments benefit from enhanced customization and delegation features. Site Owners can assign campus security as Site Admins to receive after-hours access alerts. Maintenance staff, also as system administrators, are alerted to system malfunctions or doors left open, facilitating a safe environment.  

  • Healthcare: Set up real-time alerts for security staff and maintenance personnel to meet the unique security challenges of healthcare. Security staff, as system administrators, receive notifications for tampering or unauthorized access to sensitive areas, and maintenance staff are notified about low battery levels, ensuring locks function correctly.  

  • Education: Manage staff, student, and visitor access to buildings or restricted areas on campus grounds using a role-based system with instant detection of individuals at access points. Receive instant notifications and configure customized responses for multiple crisis levels. Enable area-specific protocols for emergency lockdowns or openings. Incorporating electronic door locks for schools improves school security and crisis management plans. 

Improvements to the Salto smart access control platforms’ incident notification system mark a significant advancement in the management of security alerts. By empowering both owners and system administrators with better tools for managing notifications and offering extensive customization options, the system ensures that the right personnel are alerted to the right issues at the right time. 

These enhancements help streamline operations and improve response times across various industries, supporting organizations in maintaining better security and efficiency. 

For more information on how to manage incident notifications, visit the Salto support portal

 

 

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Enhancing Healthcare Security with Salto Access Control Systems and BioCote® antimicrobial Technology

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For nearly a decade, Salto, in partnership with BioCote®, has incorporated antimicrobial silver ion technology in its smart electronic lock range, electronic cylinders, locker locks, and supporting devices like wall readers.

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Cleaning & sanitation reduces the risks when using an access point. For nearly a decade, Salto, in partnership with BioCote® – the market-leading antimicrobial technology supplier – has incorporated antimicrobial silver ion technology in its smart electronic lock range, electronic cylinders, locker locks, and supporting devices like wall readers. The addition of BioCote® antimicrobial technology helps reduce microbes, namely bacteria and fungi, on product surfaces, complementing the overall hygiene of building environments. Salto smart locking devices with BioCote® are particularly beneficial for Healthcare, Educational environments and the Hospitality market, as they can inhibit the growth of these microbes on the surfaces of the devices themselves. 

Understanding the need for enhanced hygiene in Healthcare facilities  

In recent years, the standards of healthcare cleanliness have undergone significant changes. The NHS National Standards of Healthcare Cleanliness were updated in 2021 [1] to address the demands of healthcare professionals and patients, reflecting a broader trend across Europe. Regulations now mandate thorough cleaning of premises and equipment, along with regular monitoring and immediate action upon identifying issues. Prioritising cleanliness ensures a safe and hygienic environment, enhancing the quality of care settings [2].  

Various methods, such as using hospital-grade disinfectants, adequate ventilation, and availability of PPE, contribute to maintaining cleanliness in healthcare settings [3]. Antimicrobial technology is increasingly integrated into various products and surfaces as a built-in feature to complement these hygiene measures. This emphasis on cleanliness highlights the importance of strict adherence to cleaning schedules. The integration of BioCote® in Salto access control systems offers a promising approach to enhancing hygiene in healthcare facilities.  

 Salto Access Control Systems and BioCote

Salto’s advanced access control solutions 

Effective access control systems have an important part in reducing these issues. Through regulating entry and exit points, controlling the flow of individuals, and minimising contact with surfaces, Salto systems surpass these basic expectations of typical control systems by offering the advantages antimicrobial technology, with an innovative approach to addressing hygiene concerns. 

Salto leads the way in providing quality access control solutions customised for various industries, including healthcare or educational facilities. Prioritising smoothness, comfort, and security in developing and manufacturing advanced wireless electronic locking and access control solutions designed to enhance daily life for users. 

BioCote® is an antimicrobial agent that contains silver-ions which are engineered to provide continuous, built-in protection on Salto smart electronic door locks surfaces and hardware devices like the XS4 smart door lock range, Neo electronic cylinders, locker locks, or Design XS wall readers. It works by binding with microbes and damaging their cells in a number of ways, disrupting their normal functions and preventing them from reproducing. 

Leveraging antimicrobial technology helps healthcare providers inhibit the growth of microorganisms. Healthcare facilities face unique challenges in maintaining cleanliness and preventing cross-contamination, necessitating strict and regular cleaning practices. 

 Salto Access Control Systems and BioCote

The role of BioCote® Antimicrobial Technology in enhancing Healthcare cleanliness  

With BioCote® antimicrobial technology built-in to access control hardware and surfaces, Salto products continuously inhibit the growth of microbes. This proactive measure of hygiene control not only promotes cleanliness on the products surface, but also reduces potential cross-contamination.  

There are many expectations for the methods used for healthcare environmental cleaning [4]. Antimicrobial technology covers a multitude of benefits whilst maintaining the cleanliness of healthcare environments. By ensuring a broad spectrum of antimicrobial coverage, rapid action, and persistent effects on treated surfaces, BioCote® contributes significantly to overall cleanliness by providing a long-lasting and effective feature that inhibits the growth of microbes.  

Implementing antimicrobial additives into the manufacturing process provides numerous benefits to the product. BioCote® works continuously to inhibit the growth of microbes on a surface by up to 99.99% without washing off or wearing out over time, lasting the lifetime of the product. The benefits of BioCote® technology in Salto systems contributes to the success of industry hygiene standards, providing peace of mind to healthcare stakeholders and ensuring compliance with best practices.  

BioCote® protection is simple, long-lasting, and effective 

BioCote® antimicrobial protection consists of silver-ion technology which is integrated during the manufacturing process, therefore, providing up to 99.9%, 24/7 protection against an array of microbes including influenza A H1N1, E.coli, Salmonella and antibiotic-resistant CRE, VRE, and MRSA. BioCote® cannot be wiped or worn away, therefore enhances hygiene management and reduces the potential for cross-contamination. 

  • BioCote® silver ion technology is simple. The Salto BioCote® finish is applied to parts of the escutcheon for a small additional cost. The silver coating does not affect the aesthetics of the product and BioCote®-treated products can be cleaned with gentler cleaning products and need no extra maintenance. Regular cleaning practices is suitable to maintain the warranty of the finish.  

  • BioCote® silver ion technology is long-lasting. BioCote® is an antimicrobial agent that contains silver. Silver does not break down over time, so it will not leach from or rub off treated surfaces. 

  • BioCote® antimicrobial protection is effective against a broad spectrum of microorganisms. BioCote® silver ion technology significantly reduces the level of microbes on Salto smart locking devices, readers and door handles by up to 99.99%, offering 24/7 antimicrobial action against an array of microbes. This reduction in microbes helps prevent degradation, ensuring the surfaces remain cleaner and fresher for the entire lifetime of the Salto smart access point. 

 Salto Access Control Systems and BioCote

Exploring the power of BioCote® in Smart Buildings 

Salto systems enhanced with BioCote® technology are designed to work alongside cleaning practices, ensuring comprehensive coverage even in spots that might be overlooked. It is important to understand that antimicrobial technology does not replace cleaning efforts but rather boosts the hygiene of the product’s surface. Tested and proven safe for use, BioCote® is trusted globally for long-lasting action, which remains effective for the entire lifespan of the product -sometimes even extending it beyond expectations by reducing microbes that cause material degradation. Moreover, BioCote® helps inhibit the growth of microbes that can cause staining and odours. Being the only HACCP-certified antimicrobial additive supplier ensures the safety of integrating BioCote® in products and surfaces that may come into contact with food, offering reassurance on hygiene and quality.  

By introducing BioCote® antimicrobial technology, Salto helps to support a cleaner and more hygienic environment. This is of particular importance in any public or shared space setting, as it improves the hygiene of common touchpoints and helps to prevent microbe cross-contamination. 

Looking to learn more? Click here to discover Salto’s smart access solutions for Education and Healthcare, and follow us on LinkedIn or Instagram for the latest updates 

 

 

  1. https://www.england.nhs.uk/publication/national-standards-of-healthcare-cleanliness-2021/  

  1. https://www.cqc.org.uk/guidance-providers/regulations/regulation-15-premises-equipment 

  1. https://www.ecdc.europa.eu/en/publications-data/considerations-infection-prevention-and-control-practices-relation-respiratory  

  1. https://www.cdc.gov/hai/prevent/resource-limited/supplies-equipment.html  

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Transforming Hotel Guest Experiences with Digital and Mobile Access

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Digital keys are a relatively new technology; they are quickly revolutionising the hospitality industry and are being adopted by major hotel brands globally.

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Digital keys are a relatively new technology; they are quickly revolutionising the hospitality industry and are being adopted by major hotel brands globally. Their potential to completely transform the hotel check-in and room access experience is unmatched.  

Mobile access technology has transformed the hotel guest experience by eliminating the hassle of physical key cards and check-in queues. Digital keys allow guests to access their rooms with their smartphones effortlessly. This seamless process not only saves time and energy but also adds value to the guest experience and engagement, and helps hotels save money and improve day-to-day efficiency. Guests now have the convenience of remote check-in, receiving digital keys in advance, and bypassing the front desk entirely. This newfound freedom empowers guests to have greater control over their stay, ultimately enhancing their overall satisfaction and convenience. 

Today’s travellers are looking for a balance of technological and human innovations, deeper connections and care, embedded wellness experiences, and more—and digital keys are the ideal solution, making travel more accessible, personalized, and efficient. 

Transforming Hotel Guest Experiences with Digital and Mobile Access

How do digital keys work?

Digital keys unlock new levels of keyless convenience for hotels and other accommodations. With this innovative technology, guests can use a smartphone as a digital room key, bypassing the front desk and cutting wait times to almost zero. 

Digital keys – which are also referred to as mobile keys – work through a hotel's mobile app, or by using smartphone features like Apple Wallet. Salto also delivers digital keys via its own mobile application, the JustIN Mobile technology, and Salto Space or Salto KS solution. Guests can simply download the app and fill in their profile and reservation details. The key provider then generates a secure digital key and transmits it to the guest's phone “Over the Air” (OTA) using Bluetooth or NFC technology.  

Once properly set up, guests simply open the app and hold their phone to the door lock to gain access to the hotel room.  

Benefits of digital keys for guests and staff 

 Digital keys offer numerous benefits to both hotels and guests, including:

  • Enhances guest satisfaction: Enable guest service innovations creating value-add opportunities to drive business to your hotel, enhancing the guest experience. 
  • Convenience: Provide the modern, easy access option guests increasingly expect with digital keys or keycards giving convenient, instant, and safe access. 
  • Faster check-in experience: Guests using their smartphones as room keys can skip the front desk, allowing staff to focus on delivering excellent guest service, ultimately enhancing the overall stay. 
  • Simplified front office operations: Simplify and automate guest key management processes and free up staff to spend more time interacting with guests for a more personalized experience. 
  • Guest data and insights: Track guest access patterns, such as the frequency and timing of room entries, enabling valuable information 
  • Enhanced security: Create a security ecosystem that provides safe, convenient, and seamless guest access throughout the property. 
  • Cost savings: Improve workflows and processes across the business — from reservations to front desk, maintenance to security management, and housekeeping to sales and marketing. 
  • Eco-friendly technology: Eliminate plastic keycard waste to deliver an environmentally friendly, sustainable, and long-term solution. 
Transforming Hotel Guest Experiences with Digital and Mobile Access

Cut wait times with contactless check-in 

The most significant advantage of digital keys is the convenience and flexibility they offer. Guests no longer need to go to the front desk to pick up a room keys. Instead, they can check in ahead of their arrival, go straight to the room, and unlock the door using a smartphone. This streamlined process saves time and enhances the check-in experience allowing guests toctart enjoying their stay much sooner.  

Studies show that long check-in waiting times can negatively impact hotel guest satisfaction scores. Allowing guests to bypass reception and head straight to a room increases hotel ratings and the number of repeat guests. Additionally, in the age of social distancing, contactless check-in has become more important than ever. With digital keys, guests don't have to stand in line or interact with hotel staff to access a room.  

Boost the guest experience 

Digital keys provide a seamless guest experience, from check-in to check-out. 

  • Guests can skip long lines at the front desk by checking in using a smartphone.  
  • Unlocking rooms is as simple as tapping the phone on the door lock – no more fumbling with keycards or misplaced keys. Also, guests don't have to return to the front desk if their keycard stops working. 
  • Digital keys give guests access to more than just their room. Many hotels integrate room keys with amenities like the gym, pool, business areas, lifts/elevators, parking garage gates, and more. 
  • Special offers, discounts, and promotions can be sent directly to a guest's phone via the hotel app, allowing for tailored and timely offers based on their stay patterns and preferences. 
  • Guests can enjoy seamless access across the hotel, from entrances, perimeter access doors, and elevators, to gyms, business areas, parking, and more. 

With digital keys, the guest experience is streamlined and hassle-free. Guests have the entire hotel in the palm of their hands during their stay. 

Beyond access control capabilities, digital keys can integrate seamlessly with a hotel’s mobile app and loyalty programs. After downloading the hotel app and connecting to a profile, guests can manage their entire stay from a smartphone. The app lets guests book a room, check in, choose a room, access a digital key, manage requests with hotel staff, order room service, book new services, request assistance, and more. This creates a personalised and interactive guest experience. 

By implementing digital keys, hotels can provide guests with maximum convenience, contactless engagement, and a tech-enabled guest experience. Digital keys are a powerful asset for hotels looking to improve and modernise the guest journey. 

Transforming Hotel Guest Experiences with Digital and Mobile Access

A worthwhile investment 

Digital keys are an exciting innovation for the hospitality industry that provides numerous benefits for hotels and guests. While transitioning to digital keys involves challenges like upfront costs and learning curves, the long-term benefits make it a worthwhile investment.     

Digital key technology represents an important step forward for the hospitality industry. The advantages for both hotels and guests ensure that they will play a key role in the industry's future.   

Combining easy access, digital keys, and smart guest rooms with unified property management systems that protect individuals and assets is a unique challenge for every hospitality business. Looking to learn more? Click here to discover more about Salto’s smart access solutions for Hospitality, and follow us on LinkedIn or Instagram for the latest updates. 

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Unlock the future of hospitality with digital keys

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The future possibilities are exciting as digital keys evolve beyond replacing plastic keycards.

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Digital keys are expected to become more popular in the coming years. According to research, mobile access adoption rates could reach over 70% in hotels worldwide by 2025. As more guests become accustomed to using their smartphones for everything, mobile keys will likely become the new industry standard.    

Furthermore, mobile access are poised to integrate further with smart home technology and the Internet of Things. Some hospitality apps allow guests to control room features like lighting, temperature, and entertainment from their phones. With mobile keys, guests can unlock their rooms, adjust in-room settings, and access hotel amenities – all from one app.   

Essentially, mobile access will soon connect the entire guest experience.  

The future possibilities are exciting as digital keys evolve beyond replacing plastic keycards. Mobile technology is transforming hotels into more intelligent, sustainable, and connected spaces designed around ease, personalisation, and seamless guest experiences. 

Unlock the future of hospitality with digital keys

Ensure security and privacy  

Digital and mobile access use advanced encryption protocols to prevent unauthorised access to guest rooms. The keys are unique to each guest and are issued through a secure digital platform, eliminating the risk of keys being copied or shared.   

With proper implementation, digital keys can significantly boost security and deliver peace of mind to both guests and hotel staff and operators. The technology prevents unauthorised room access better than traditional keycards. And since the credentials are digital, there is no need to collect physical keys that could be lost, stolen, or copied.

Unlock the future of hospitality with digital keys

Driving cost savings at hotels with digital key technology  

Mobile access offer numerous cost-saving benefits for hotels compared to traditional physical keycards. Implementing this technology reduces lobby congestion and cuts front desk staffing needs by up to 15-20%. Instead, hotel staff can focus on improving guests’ experiences and interacting with them, rather than on the administrative details of their stay.  

Digital keys also have a lower cost-per-key. Hotels spend an estimated $2-10 per physical keycard when factoring in printing, replacement keys, and IT programming expenses. Mobile keys essentially have zero marginal cost-per-key since they are digital, making them an affordable choice for hotel chains of all sizes. They also eliminate plastic keycard waste, so are an environmentally friendly, sustainable, and long-term solution.  

A worthwhile investment   

Mobile access are an exciting innovation for the hospitality industry that provides numerous benefits for hotels and guests. While switching to digital keys involves challenges like upfront costs and learning curves, the long-term benefits make it a worthwhile investment.     

Digital key technology represents an important step forward for the hospitality industry. The advantages for both hotels and guests ensure that mobile keys will play a key role in the industry's future.   

Combining easy access, digital keys, and smart guest rooms with unified property management systems that protect individuals and assets is a unique challenge for every hospitality business. Looking to learn more? Click here to discover more about Salto’s smart access solutions for Hospitality, and follow us on LinkedIn or Instagram for the latest updates.   

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Robust capability and customization: The integration between Foxbox Digital, The X Company and SALTO KS

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Foxbox Digital has integrated with the SALTO KS API to accommodate our joint end customer, The X Company.

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Foxbox Digital has integrated with the SALTO KS API to accommodate our joint end customer, The X Company: A rapidly expanding multifamily residential community with over 5,000 units and $1 Billion in construction activity.

The X Company has two of the most significant SALTO KS installations (and will expand to a total of six buildings in the US).

We’ve asked Foxbox Digital some questions to find out what this interesting integration exactly entails and what it means for the Foxbox Digital and the X Company:

What exactly is Foxbox Digital, what do you guys offer, and to whom?

“Foxbox Digital is an award-winning digital product agency headquartered in Chicago. We partner with startups and SMBs to design, develop, and deliver successful digital experiences across mobile and web. Foxbox is ranked #121 on the 2022 Inc 5000 and is the 11th fastest-growing software company in the US.”

Through the technology we create, we help customers automate their back-office operations and drive more revenue through customer engagement.

Can you explain why you decided to collaborate with SALTO KS for the X Company? 

“Delivering reliability and security to residents meant The X Company needed technology that succeeded where previous tools had fallen short. SALTO KS provided the perfect combination of robust capability and customization for the type of custom integration the challenge required.”

How does the integration with SALTO KS help the X company's tenants and building managers?

“Both residents and community managers are able to not only remotely access personal apartment locks but also access other amenities in the same seamless experience.” 

How did this integration with SALTO KS change the business for Foxbox Digital and the X Company?

“The X Company needed a platform that delivered on its disruptive vision for the multifamily residential real estate industry. The SALTO KS integration played a critical role in giving them all the tools they needed to support residents and expand their reach.”

How does Foxbox Digital help companies to scale?

“Foxbox Digital helps companies scale by designing and building world-class digital products and successfully bringing them to market. Through the technology we create, we help customers automate their back-office operations and drive more revenue through customer engagement.”

Robust capability and customization: The integration between Foxbox Digital, The X Company and SALTO KS

Naturally, innovative technology had to play a crucial role. Now, residents can seamlessly grant access to a visiting friend, book a conference room, and alert community managers of a dishwasher that needs fixing.

What is the most requested feature you ever received?

“X Company has a modern vision for their living spaces in which the "roommates" may not always know each other before living at X but instead are paired up by the X team. This is part of their vision to create a more social community where people can move from all over the globe and meet new people. 

SALTO KS locks are used on all room- and individual-bedroom doors because they provide an added layer of safety and security, especially since the roommates might not know each other initially and need time to build trust.

However, we saw an overwhelming interest in being able to set bedroom doors to a default unlocked state where they would not lock every time they were closed. This would allow residents to navigate into their bedrooms more easily and not need to unlock them whenever they needed to get in. This was supported with the "Remote Office Mode" feature in SALTO KS, allowing people to set a lock to a default unlocked state.”

Can you give a few examples of the X Company's ‘modern coworking options’ and how Foxbox Digital has helped them to offer these?

“The X Company’s core value proposition is based on a hybrid live-work-play experience built on state-of-the-art spaces and amenities. Naturally, innovative technology had to play a crucial role. Now all within one platform, residents can seamlessly grant access to a visiting friend, book a conference room, and alert community managers of a dishwasher that needs fixing. Plus, with a real-time analytics dashboard, community managers and leadership at The X Company can analyze and improve the resident experience in real-time.” 

What ‘problem’ or challenge did SALTO KS solve for Foxbox Digital and the X Company?

“The integration with SALTO KS allowed us to ensure the platform's digital lock capabilities provided the most secure, easy-to-use, and reliable resident experience possible.” 

What would you like to see for SALTO KS to support Foxbox Digital’s plans in the future?

“Foxbox aims to be SALTO KS’ go-to integration partner. We have the experience and expertise to develop custom digital products using SALTO KS. We help commercial real estate, multi-family residential, and hospitality clients deliver modern digital access experiences using SALTO KS.”

Three of the biggest benefits of the integration with SALTO KS:

1. Mobile/Keyless entry that works online and offline. The X Company App allows residents to access every door from their bedroom to the garage and shared spaces. It even works when users aren’t connected to the internet.

2. Grant and revoke resident access in an instant, securely. The X Company platform is secured by multi-factor authentication, with additional back-end security protection that protects residents when they lose phone access.

3. Sharing visitor access. The app can grant temporary and secure access to friends, family, dog walkers, and more from within the app.


Read more on how Foxbox Digital powers the X Company here.

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HITEC 2023: Toronto was an excellent location for this exciting, tech-driven Hospitality trade show

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Because we’re a leading provider of Hospitality access solutions, we really look forward to HITEC, which is put on each summer in North America by our friends at the Hospitality Financial and Technology Professionals (HFTP) organization.

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Because we’re a leading provider of Hospitality access solutions, we really look forward to HITEC, which is put on each summer in North America by our friends at the Hospitality Financial and Technology Professionals (HFTP) organization.

HITEC in Toronto did not disappoint!

HITEC Toronto exceeded our expectations, offering a vibrant platform for industry professionals to gather and explore the latest trends and innovations in the hospitality sector. Together, with our Technology Partners, we deliver comprehensive solutions that unite access control, security, property automation, software, hospitality operations, and much more in an all-in-one integrated technology platform. The hospitality industry is constantly evolving, and technology is increasingly becoming essential to enrich the guest experience.

HITEC 2023 Toronto

Our booth – one of 325 companies on the HITEC trade show floor – attracted significant attention as we showcased our cutting-edge hospitality smart access solutions and integrations. Our mobile access credentials like Apple Wallet (which provides a secure keyless and contactless digital experience) got a lot of attention in the booth, as did our stylish electronic hotel locks and premium handle finish options

HITEC was a great opportunity for us to showcase our advanced and aesthetically-designed hospitality-specific electronic access control solutions that set a new standard in the industry.

Recognition and insightful presentations

We were thrilled to receive the prestigious Hospitality Upgrade magazine Innovative Technology award which recognizes our commitment to groundbreaking hardware and software advancements.

And, as usual, HFTP put on an excellent show. Keynote speaker Shawn Kanungo, best-selling author and innovation strategist, gave an energetic presentation on strategy in a world of disruption and a rundown of the latest trends and technologies in hospitality. One thing that stuck out from Shawn’s presentation: Innovation is 90% psychological and 10% technological. We can do it if we put our minds to it!

During HITEC, HFTP inducted two champions of hospitality technology into the International Hospitality Technology Hall of Fame: Datavision Technologies founder Sherry Marek and Unifocus founder Mark Heymann. They were recognized for innovating a pioneering technology solution specific to hospitality. 

HITEC 2023 Toronto

Looking ahead to HITEC 2024 in Charlotte

We look forward to seeing you at HITEC in Charlotte, North Carolina, next summer. In the meantime, let us know if you have any questions about our hospitality electronic access solutions. If you’re new to SALTO hospitality solutions, we invite you to visit the Hospitality section of our website. We offer smart building access that delivers the latest and best ways to secure guests, manage staff, and protect assets. From back-of-house to guest rooms and facility access management to locker room storage, SALTO hospitality solutions provide one easy-to-use system for hotels of all types and sizes.

HITEC 2023 Toronto

Tell us about your project and style, and SALTO will match you with the right designer handle and door hardware to create a design that fits your property’s personality. Follow us on LinkedIn or Instagram for the latest updates.


 

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Smart hotels: the future of guest experience

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Reimagine the guest experience with a simple, smooth check-in process that will have guests coming back to your hotel every time.

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Reimagine the guest experience with a simple, smooth check-in process that will have guests coming back to your hotel every time. Delivering a memorable guest experience is essential for any hospitality property, if not only to benefit from word-of-mouth and positive reviews on travel platforms. And while implementing a new guest check-in process can be stressful, it’s also important to note that there is a huge difference between simply registering a guest and welcoming them to your facility. Creating a warm and inviting atmosphere that makes guests feel valued and appreciated as they arrive, check-in, and pick up their keys is the most crucial part of the guest journey. So although you might think self-check-in systems in hotels sound futuristic, remember that people have long been checking in online for flights. 

Smart Hotel Check-in: benefits and solutions | SALTO Systems

After three years of a global pandemic, the importance of digitizing the guest experience has become clear. Guests now prioritize safety and health more than ever before, and the hospitality industry has had to adapt to meet these needs. Contactless technologies, such as mobile or self-check-in kiosk terminals and digital keys, have become essential in providing a safe and secure environment for guests and staff alike. However, it's not just a question of safety – a digitized guest experience also offers greater convenience and efficiency, enhancing satisfaction while improving the check-in experience overall.

With the ability to optimize, streamline, and accelerate both remote and on-site guest check-ins using a simple tool that can be integrated with your property management system (PMS) and channel manager platforms, you can ensure a seamless experience – right from the moment guests walk through your doors.

Smart Hotel Check-in: benefits and solutions | SALTO Systems

Benefits of self check-in hotels

Simplify and automate operations to make your guest's check-in experience a breeze. Enhanced efficiency and security are guaranteed with SALTO Hospitality solutions. You will enjoy complete control over your facility from a single fast and secure hotel management platform that allows you to manage every aspect of your check-in process professionally and effectively. What’s more, SALTO Hospitality solutions can be seamlessly integrated with your existing hospitality management tools, among a host of other benefits including:

  1. Reduced check-in times. 
    Guests can complete check-in within a matter of minutes, rather than waiting in line at the front desk. This not only improves the guest experience but also frees up hotel staff to focus on more important tasks.
     
  2. Increased efficiency
    Automate most steps of the check-in process, allowing staff to spend less time on administrative tasks and instead focus on providing excellent customer service. This will lead to a warm welcome for arriving guests.
     
  3. Improved guest experience.
    By providing a smooth, seamless check-in experience, hotels will improve their overall guest experience. This can lead to higher levels of guest satisfaction, loyalty, and positive reviews.
     
  4. Security and safety.
    Leveraging advanced access control technology and integration with other hotel systems provides a safe and secure environment for guests and staff alike, ensuring peace of mind throughout the stay.
     
  5. Streamlined operations. 
    Automating check-in processes can help reduce errors and streamline front-office workflows, leading to a more efficient and effective hotel operation.
Smart Hotel Check-in: benefits and solutions | SALTO Systems

Smart hotel technology: business cases

Salto Hospitality’s integrated access control system is a single point of entry for guests across all types of accommodation, including boutique hotels, resorts, hostels, B&Bs, lodges, and large hotel groups. It allows guests to use their room key at any door throughout the property, from their rooms to perimeter or facility access and hotel amenities.

SALTO's automated mobile check-in solution allows visitors to check in using their mobile devices. They can complete the check-in process, receive their room key, and even pay for their stay – all by using their smartphone. Easy integration with other technology partners gives you the option of combining the tool with third-party services to boost efficiency and security. This ensures convenience for guests and reduces the workload for staff members.

  • Streamlining safety and security at the door
    SALTO provides a whole host of features and benefits designed to improve the guest experience, streamline operations, and increase security. Extend smart access beyond hotel rooms and apply it throughout your property. Deliver seamless, hassle-free access to entrance and perimeter access doors, elevators, gyms, business areas, parking, and more. Guests, staff, and visitors can use their smart key, or mobile device as a digital key, to access any door that is equipped with SALTO's technology. This provides guests with seamless and convenient keyless access at any door – making the need for multiple keys or access cards a thing of the past.
     
  • Level up your guest experience with digital keys
    Give your guests a fully digital and connected experience by allowing them to check in or out, make changes to their stay, and access any facility in seconds – all from their smartphone.

    The use of digital keys offers several benefits for both guests and staff alike. Visitors no longer need to carry around keys or keycards, eliminating the risk of losing or misplacing them. It also provides a more convenient way to check in and out, as guests can simply use their mobile devices to gain access to their rooms.
     
  • Sync registration data
    Automatically sync PMS registration data to any SALTO smart access platform, or use the SALTO web app’s intuitive software interface to streamline front-office workflows and processes, allowing for faster check-in. 

    Salto's electronic locking systems can be integrated with many hotel property management systems, enabling hotel staff to automate the check-in process and cut down on the time it takes to assign rooms and issue keys. With this integration, guests can receive their room key as soon as they arrive at the hotel, without the need to wait in line at the front desk.
     
  • Reduce check-in times
    Speed up the group check-in process. Allow people traveling together to check in all at once and simultaneously avoid long waits to start their holiday.

    The adoption of self-check-in systems is on the rise around the world.  Hotels can now feasibly offer a fully online self-check-in experience using contactless mobile solutions or self-check-in kiosks. Place self-service check-in technologies integrated with SALTO Hospitality solutions at your hotel front desk to guarantee a fully automated processing service alongside the classic welcome reception.

    Overall, SALTO Systems' Hospitality solutions offer a broad range of integrations that can help speed up the check-in process and provide guests with a smoother, more streamlined experience. By leveraging mobile access technology and integrating with existing PMS systems, SALTO helps hotels improve operational efficiency and enhance the guest experience.
     
  • Extended stay
    Give your guests the ability to easily request an extension without the hassle of visiting the front desk. Once their request has been approved and their booking amended, they will immediately be notified of their updated stay details.
     
  • Re-rooming
    With SALTO's electronic locking systems, hotel staff can quickly and easily update access rights to guests’ rooms in real-time. This means that if a guest needs to change rooms, hotel staff can deactivate the guest's access rights for the old room from the front desk and activate access rights for the new room – all with a single click. This process can be completed in a matter of seconds and gives guests immediate access to their new room without having to switch keys or keycards.

The hospitality industry has undergone a significant transformation in recent years, and the digitalization of the guest check-in experience is now more critical than ever before. Smart hotel check-in solutions – such as those offered by SALTO Systems in conjunction with our Technology Partners – provide an array of benefits, including increased efficiency, enhanced security and safety, and, crucially, a next-level guest experience. 

Provide the modern, easy access option guests are increasingly coming to expect with the use of digital keys or key cards, which offer convenient, secure, and instant access. With SALTO Hospitality’s integrated access control system and automated mobile check-in solutions, guests can enjoy a seamless and convenient check-in experience while hotel staff can focus more on delivering excellent customer service. With guest satisfaction naturally at the heart of any successful hotel business, smart check-in solutions can prove to be a real game-changer for the hospitality industry, and SALTO Systems is at the forefront of this revolution.

Looking to learn more? Click here to discover SALTO’s smart locking solutions for the Hospitality industry, and follow us on LinkedIn or Instagram for the latest updates.

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Smart Hotel Check-in: benefits and solutions | SALTO Systems
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Smart Hotel Check-in: benefits and solutions | SALTO Systems
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