Salto Homelok

For years, plastic smart cards have been the standard in access control. They’ve served organizations well – offering more flexibility and control than traditional keys. But the industry is shifting fast, and the next evolution is already here: digital credentials. 

What was once a forward-thinking concept is now becoming the norm. At Salto, we’ve seen firsthand how the transition from physical cards to mobile and digital access is accelerating – not just as a trend, but as a strategic priority for organizations around the world. These technologies have made access control more secure, convenient, and intuitive than ever before. 

From plastic smart key cards to mobile digital keys 

Salto introduced its first mobile credential back in 2010. Since then, mobile adoption has grown rapidly, especially with the arrival of BLE and NFC technologies and wallet-based credentials supported by Apple and Google. 

Mobile credentials: More than just a key replacement 

Moving to mobile isn’t just about replacing a plastic badge with a phone. It’s about delivering a smarter, more secure, and more seamless experience – one that fits into the way people already live and work. 

With Salto’s Mobile Access solutions, users can: 

• Add access credentials directly to a user, guest, resident, or visitor smartphone 
• Unlock doors with a tap of their phone or smartwatch 
• Benefit from biometric security (like face recognition) 
• Access buildings without needing to carry a physical card, they can use a phone 
• Receive or revoke access instantly, anywhere 

This is especially valuable for visitors, residents, hotel guests, and hybrid workers, where flexibility and real-time control are key. 

Face recognition access control: The next frontier in digital access 

Alongside the shift toward mobile credentials, access control is embracing new biometric innovations – with face recognition emerging as a key advancement. With XS4 Face, Salto introduces facial recognition into its access control portfolio, giving users fast, secure, and contactless authentication.  

By incorporating digital face credentials, XS4 Face uses advanced algorithms to reliably authenticate enrolled users. This delivers several key benefits: 

• Maximum security: Only authorized individuals can gain access, reducing the risk of credential misuse or spoofing. 
• Contactless: Fast, intuitive, and hygienic authentication without the need for physical contact – ideal for environments that prioritize both safety and convenience.  
• Seamless experience: Mobile enrollment takes just a few simple steps, and access is granted in seconds, eliminating queues and delays.  
• Full integration: Designed to work alongside mobile credentials, smart locks, and Salto smart access platforms for a comprehensive solution.  

This next stage of digitalization enables organizations to offer access control that is not only more secure and flexible, but also perfectly aligned with modern user expectations for convenience and frictionless technology. 

A win for users – and organizations 

Mobile credentials and facer recogniton access control technologies offer a better user experience, but they also bring clear advantages for building operators and IT teams: 

• Reduce the need for physical cards and printers 
• Lower credential management costs 
• Streamline onboarding for guests, remote workers, and temporary users 
• Strengthen overall security by linking access to verified identities 
• Simplify compliance through digital audit trails 

As organizations prioritize modern, scalable access control, mobile credentials and face recognition are becoming a cornerstone of that transformation. 

The shift is already happening 

The move from plastic to mobile is no longer just a future plan – it’s happening now. Forward-thinking organizations are adopting mobile-first strategies to meet rising user expectations and stay ahead of the curve. 

At Salto, we’re proud to lead this shift with secure, flexible mobile and face access solutions that help our partners adapt to the changing landscape of access control. 

Salto’s fully digital smart access ecosystem 

What sets Salto apart in the rapidly-evolving world of access control is our comprehensive smart access ecosystem – a fully integrated solution designed from the ground up to be mobile-first. 

Our electronic locking solutions are engineered to work seamlessly with mobile and digital credentials, enabling users to unlock doors using just their smartphones, smartwatches, or face.  

This means: 

• Smart locks with built-in mobile support: Salto locks support Bluetooth Low Energy (BLE) and NFC technologies, allowing for secure, wireless communication with mobile credentials and wallet keys. 

Thanks to Salto’s innovative SVN (Salto Virtual Network) technology and advanced encryption algorithms, even stand-alone electronic locks can securely support mobile credentials without the need for constant network connectivity. 

• Cloud-based: System administrators and operators can instantly issue, modify, or revoke mobile credentials from anywhere, with no need to physically swap keys or cards. 
• Interoperability across devices and platforms: Salto supports credentials on iOS and Android devices, as well as integration with digital wallets, ensuring a smooth user experience across Salto smart access platforms Space, KS, and Homelok. 
• Enhanced security and data: Every access event is logged digitally, providing detailed audit trails and stronger compliance. 
• Scalability for any environment: Whether it’s single buildings, large multi-site campuses, residential facilities, or workspaces, Salto’s mobile-enabled locking solutions adapt to any organization size and need. 

By adopting Salto’s fully mobile smart access ecosystem, organizations benefit from the convenience, security, and flexibility that modern mobile credentials provide – all backed by a trusted industry leader continuously innovating in access control technology. 

Locker locks for secure storage are also going digital 

Salto extends its mobile access innovation beyond doors to include locker locks and other types of secure storage solutions. Just like traditional door locks, Salto’s locker locks now support mobile credentials, bringing the convenience and security of mobile access to personal and shared storage areas. 

Salto smart locker mobile solutions are deal for environments such as workspaces, universities, and hospitals where secure, temporary storage is essential. Mobile credentials combined with Salto’s encryption and SVN technology ensure that access rights are always up-to-date, and only authorized users can open lockers. 

Facility managers can easily assign and revoke locker access remotely, improving operational efficiency and user satisfaction. 

Looking to learn more? Click here  to explore Salto’s smart access solutions. Make sure to follow Salto on LinkedIn and Instagram for the latest updates.  

Access control systems are the backbone of secure and efficient facility management; from office buildings to high-security environments. As the demand for smarter, more reliable access solutions grows, so does the need for proactive system maintenance.

For technicians and installers, ensuring these systems run smoothly is critical. Yet, many still rely on reactive maintenance, addressing problems only after they occur. This outdated approach often leads to:

• Higher repair costs
• Increased system downtime
• Frustrated users

The solution? Predictive maintenance; a smarter, data-driven approach that helps identify and resolve issues before they escalate.

What is predictive maintenance in access control?

Unlike traditional maintenance, which reacts to failures, predictive maintenance uses real-time monitoring and analytics to detect early warning signs. This allows technicians to act before a minor issue becomes a major disruption. Key benefits:

• Reduced downtime
• Lower maintenance costs
• Improved system reliability
• Enhanced user experience

How Salto’s Health Dashboard enables predictive maintenance

One standout example of predictive maintenance in action is Salto’s Health Dashboard, a powerful tool, used by support technicians of our access control solutions. What it does:

• Provides real-time insights into system performance
• Monitors key metrics like battery levels, connectivity, and access attempts
• Alerts technicians to potential issues before they impact users

With this dashboard, installers and support teams can prioritize maintenance tasks based on system health, ensuring the most critical issues are addressed first.

Digital tools that drive predictive maintenance

Salto’s monitoring platform empowers technicians with live data on:

• Battery status
• Lock connectivity/Offline rejections
• Access success rates

By tracking these indicators, teams can quickly identify underperforming components and take corrective action, before users even notice a problem.

Why predictive maintenance matters more than ever

As access control systems become more complex, predictive maintenance is no longer optional, it’s essential. Operators need tools that not only detect issues but also provide actionable insights to guide maintenance planning.

• Growing demand for real-time data
• Increased reliance on cloud-based access control systems
• Shift toward data-driven decision-making in facility management

Salto is leading the way in predictive access control

Salto is at the forefront of this industry shift. With tools like the Health Dashboard, technicians can:

• Monitor system health remotely
• Act on real-time alerts
• Prevent disruptions before they occur
• The ability to reassign communication routes in case of connection loss
• Continued offline operation when needed
• Monitoring of battery life and health for standalone access points

This proactive approach ensures continuous, reliable access control, benefiting both system operators and end-users.

The future of predictive maintenance in access control

Looking ahead, predictive maintenance will become even more intelligent. Expect to see:

• AI-powered diagnostics
• Automated maintenance scheduling
• Smarter, self-healing systems

As technology evolves, predictive monitoring will set the standard for maintaining secure, efficient access control systems.

Interested in becoming a Salto Certified partner or learning more about the Health Dashboard? Follow us on Instagram and LinkedIn for the latest updates, product features, and industry news.

Smart access control isn’t just a futuristic concept anymore. It’s a vital part of the modern residential experience, and Salto is setting the standard. 

In the age of smart homes and digital convenience, access control in multi-family housing is undergoing a major transformation. Residents no longer expect to carry keychains, wait at the front gate for a delivery, or use a traditional intercom to communicate on-premise. They demand seamless, secure, and mobile-first experiences – at home, at work, and everywhere in between.  

Modern access control lies at the heart of this shift, redefining what it means to feel truly at home. We’re taking a look at how smart access is reshaping the resident experience in multi-family living – and why smart access solutions like Salto KS, Salto Space, and Salto Homelok are leading the way. 

The rise of smart living in the multi-family sector 

Multi-family living is evolving fast. From luxury high-rises to garden-style apartments, residents want more than just four walls and a door. The modern resident requires flexibility, control, and keyless access convenience – especially when it comes to how they access their home and shared spaces. 

This demand has driven a surge in the adoption of smart building technologies, with access control systems playing a central role. These solutions hold enormous potential both for residents and property management companies: 

• Enables digital credentials via Digital Keys, mobile apps, PIN codes, or smart fobs. 
• Integrations with property management systems and smart building platforms. 
• Remote management and real-time monitoring 
• Enhanced security through granular permissions and detailed audit trails. 
• Smart Door intercom, allowing residents to communicate with visitors and unlock doors remotely. 

The resident experience – a world of changing expectations 

As digital lifestyles continue to evolve, smart access is set to play an even greater role in how residents choose where they want to live. Access control will no longer be viewed as infrastructure – it’ll be part of the amenity package, just like high-speed Wi-Fi or a fitness centre.  

Today's renters – Millennials and Gen Z – have come to expect tech-enabled living. In the coming years, features offered by innovative smart access platforms will soon become the norm. 

• Mobile-first access: Use your smartphone as a key – no more lost or duplicated key fobs. 
• On-demand guest access: Grant temporary access to friends, family, or service providers with ease. 
• 24/7 secure entry: Get controlled, trackable access to buildings, parking, gyms, and mailrooms. 
• Smart ecosystem: Enjoy a unified experience across doors, elevators, and even intercoms. 

As modern access control moves beyond traditional locks and keys, it’s becoming a connected, cloud-based solution that does far more than guarantee security – it enhances everyday life. 

For residents, modern access control means: 

• Keyless living: Unlock doors with a tap or a swipe. 
• Digital guest passes: Share access credentials via app – no physical keys required. 
• Delivery-friendly access: Secure package rooms and common areas with seamless access for couriers only during permitted windows. 
• Amenity access: Automatically control who can use the gym, pool, or coworking space based on calendar schedules or lease status. 
• Peace of mind: Keep track of who’s coming and going from the space at all times. 

Door intercom access: welcome guests wherever you are 

Smart access doesn’t stop at the front door – it starts there. One of the standout features of modern access systems is smart intercom integration, with solutions like Salto’s XS4 Com allowing residents to communicate with visitors and unlock doors remotely, all in real-time. 

Whether it's a friend, family member, or delivery driver, residents can use their smartphone to: 

• Receive calls from the building entrance or lobby intercom. 
• See who’s at the door via a video stream. 
• Remotely unlock the front entrance with a tap. 
• Avoid missed deliveries or visitor frustration when not at home. 

Benefits for property managers and owners 

Modern access control isn’t just for residents, either. It also offers various tools that make life easier for property managers and owners while making buildings smarter, more efficient, and more attractive to future tenants. Some of the benefits include: 

• Streamlining operations: Manage access rights remotely from a centralised dashboard. 
• Reducing costs: Eliminate rekeying and manual processes. 
• Enhancing security: Gain access to real-time logs, alerts, and credential control. 
• Boosting retention: Residents stay longer in buildings that feel modern and secure. 
• Integrating seamlessly: Solutions like Salto Homelok work with existing PMS and smart building platforms. 

Salto Homelok: smart access for multifamily living 

Salto Homelok is a smart access platform designed specifically for residential spaces, bringing the power of Salto’s enterprise-grade technology to multi-family communities. 

Key features include: 

• Mobile access with an intuitive, secure, and seamless keyless experience, including Wallet key. 
• Cloud-based management for operators. 
• Customisable permissions for residents, staff, vendors, and guests. 
• SVN offline and online access options, guaranteeing reliability and flexibility, easy retrofit, and swift deployment. 
• Decentralised key management means residents can issue, revoke, and monitor guest access directly from their mobile app – eliminating the need for physical keys, concierge coordination, or manual overrides. 
• Integration-ready with property management systems (PMS), Salto’s smart access ecosystem including XS4 Com, and other third-party proptech tools. 

Setting the standard in access experience 

Smart access control is no longer optional in today’s multifamily market; it’s a competitive differentiator. Platforms like Salto Homelok are setting a new standard for convenience, security, and resident satisfaction. 

Whether you manage a multi-family property or a 500-unit high-rise, the message is clear: residents are demanding more – and smart access caters to their needs. 

Ready to transform your property with Salto Homelok? Contact us to learn how smart access can elevate your resident experience. 

Salto smart locks offer a powerful solution for organisations striving to balance stringent compliance requirements with a seamless user experience.

Access control has become essential across various industries. But smart locks are changing the way we think about security. In seconds, you can transform any property from just somewhere to live, work, or study into a secure, intelligent environment.  

These advanced access control systems do more than lock doors. They streamline entry, support regulatory compliance, and make everyday life more convenient for employees, residents, and visitors alike. In today’s fast-moving world, maintaining control over who comes and goes has never been easier. 

The limitations of traditional access control  

Traditional locks and access control systems have long been the standard for securing buildings, properties, and facilities However, they come with inherent limitations that can compromise operational efficiency and security.  

One major issue is the lack of flexibility. With traditional systems, changing or revoking access permissions often means physically rekeying locks or replacing entire locking hardware. The required infrastructure investment makes this both time-consuming and expensive. 

As facilities grow and access needs evolve, distributing and managing physical keys across multiple locations and users becomes increasingly complex and error-prone. This limited scalability makes it harder for businesses to stay agile and respond quickly to changing security demands effectively. 

Why retrofit with Salto smart locking solutions? 

Salto’s smart locking system stands out as an innovative, wire-free solution for retrofitting access management into any building or property. With their advanced technology and sleek, modern aesthetics, these cutting-edge locks not only ensure top-notch security but also enhanced user experiences.  

Are you upgrading an existing system or building a new property? Integrating Salto smart locks into your access control system presents a unique opportunity to improve flexibility, efficiency, and user safety. 

Unlocking opportunities: security solutions for every need 

By incorporating Salto’s smart locking technology, you unlock a host of benefits that go far beyond basic security.  

1. Fast, simple installation with no extra infrastructure 

Traditional locking systems often require lengthy and costly installation procedures. In contrast, Salto smart locks are wireless and easy to install, significantly cutting down time and cost.  

There’s no need for complex wiring or additional infrastructure – you can keep your existing doors and locks, making the upgrade quick, simple, and cost-effective. The process is straightforward, too. These smart locks can be retrofitted to almost any door type, including emergency exits and perimeter access points, offering flexibility for virtually any property. 

2. Universal compatibility 

One of the standout features of Salto’s smart locks is their universal compatibility with a wide range of door hardware and mortise locks. Whether you're upgrading existing doors or installing new ones – in Europe, North America, Asia, the Middle East, or Oceania – Salto locks seamlessly integrate into any environment.  

As a result, you can enjoy a hassle-free solution that simplifies installation and provides peace of mind for property owners and managers around the world. 

3. A comprehensive portfolio for every access need 

We offer a versatile and expansive smart locking portfolio designed to suit virtually any access requirement or door system. From electronic locks and cylinders to padlocks, lockers and wall readers, we provide the perfect solution for retrofitting any type of access. So, whether you're managing high-security areas or more flexible spaces, Salto’s wide range of products ensures that every access need is met with a tailored solution. 

4. Reduced installation costs 

Retrofitting existing infrastructure often involves costly and time-consuming upgrades. But Salto’s innovative solutions eliminate the need for major renovations. Unlike wired access control systems, Salto smart locks are wire-free, making them incredibly easy to retrofit into existing door hardware with minimal disruption. They can also be installed quickly, saving you time while ensuring seamless integration into your property’s access control infrastructure. 

5. Minimal maintenance required 

With robust construction and few moving parts, our smart locks require very little ongoing maintenance. This means you can focus on more important operational tasks without worrying about costly repairs or downtime. 

6. Always up-to-date 

Our virtually networked smart locks communicate wirelessly to deliver real-time alerts, keeping you in control at all times. With over-the-air updates, you don’t have to worry about scheduling on-site maintenance or manual firmware upgrades. These solutions are always up-to-date, ensuring enhanced security and optimal performance at all times. 

7. Superior security with enhanced user experience 

No need for physical keys – Salto’s smart locks allow users to unlock doors via mobile apps, smart keycards, PIN codes, or face recognition. These keyless credentials not only streamline the user experience; they also enhance safety by eliminating the need for physical keys, which can be lost or stolen. Combining security and convenience leads to a better access experience for both facility users and property managers. 

8. Long-term reliability 

Security is paramount when it comes to protecting properties, assets, and people. Salto’s durable, reliable smart locking solutions are designed to withstand the test of time, offering unmatched security and peace of mind for property owners, managers, and tenants alike. 

A smart choice for sustainability 

As businesses and consumers become more environmentally conscious, the demand for energy-efficient solutions has never been higher. Salto smart locks deliver on this front, offering an eco-friendly security solution. By reducing the need for wiring and minimising the reliance on physical keys, these locks contribute to a greener, more sustainable future. 

Salto’s commitment to the environment extends throughout every aspect of our operations. For instance, we recently achieved an EPD (Environment Product Declaration) for our XS4 One and XS4 Original series. We also continue to work tirelessly to reduce our carbon footprint by adopting sustainable practices at every stage of the product life cycle. 

For companies looking to optimise their properties while enhancing user experience, Salto’s smart locking solutions are the ideal choice. They offer an environmentally friendly, technologically advanced alternative that aligns with operational efficiency and sustainability goals. 

Smart lock technology: a future-focused security solution 

Smart lock technology offers a compelling blend of enhanced security, unparalleled convenience, and long-term cost savings that traditional mechanical locks and access control solutions simply cannot match.  

Retrofitting your doors with Salto smart locking solutions is more than an upgrade – it’s an investment in the future. By integrating cutting-edge smart access technology, you can transform any property into a connected, secure, and intelligent facility. Whether you're looking to enhance security, improve user experience, or reduce long-term costs, Salto delivers a comprehensive smart access ecosystem that guarantees a more secure future. 

Unlock new possibilities to improve the user experience and deliver lasting value throughout the lifecycle of your property. 

Have questions about Salto’s electronic locking technology? Contact us or visit our social media pages for more information on all things Salto.     

Follow us on Instagram and LinkedIn for the latest product features, updates, and news from the industry. 

Discover how Salto’s newly certified access control solutions meet the highest European standards for security, reliability, and industry compliance.

At Salto, we’re proud to share a major milestone that highlights our continued commitment to quality, innovation, and leadership in access control and security. Our Certification department has successfully secured two important European certifications, demonstrating our expertise in designing top-quality smart access solutions.

These certifications reflect the latest European standards for intrusion alarm systems and electronic access control systems (EACS). They are a crucial part of the homologation process for several of our products – ensuring they meet strict criteria within key industry categories.

These certifications are more than just a technical requirement. They represent a powerful endorsement of product quality and performance, strengthening Salto’s position as a trusted industry leader.

Why these certifications matter

In a market where standards are constantly evolving and customer expectations are higher than ever, certifications like EN 50131-3 and EN 60839-11-1 are increasingly seen as essential. They serve as a mark of trust, especially in sectors where electronic access control must integrate seamlessly with intrusion alarm systems.

In many regions, these certifications are now required by law – particularly in projects where incidents can trigger law enforcement or emergency alerts. In other cases, they are mandatory in tenders across both public and private sectors. For developers, installers, and system administrators, working with certified products is quickly becoming the norm.

Salto’s new certifications explained

Our new certifications fall into two broad categories, including:

• EN 50131-3: An EU standard outlining the requirements for intrusion and hold-up alarm systems (I&HAS) with specific or non-specific wired interconnections, or with wireless connections. These requirements also apply to the components of an I&HAS installed typically on the external structure of a building, such as auxiliary control systems or warning devices.
• EN 60839-11-1: A European standard that covers electronic access control systems (EACS) and components intended for use in security applications for granting access. It also specifies requirements for the registration, identification, and control of data.

Specifically, these certifications apply to several Salto products and solutions:

A competitive advantage in access control

These certifications don’t just reflect compliance with regulations – they signal a higher standard of reliability, durability, and performance. Here’s how that benefits our customers and partners:

• Greater product confidence: Certification provides assurance that products meet strict European standards, covering everything from electromagnetic interference resistance to mechanical and environmental resilience.
• Proven quality control: Certification involves regular factory audits, ensuring consistent production practices and reducing the risk of faulty or non-compliant devices.
• Continuous oversight: Even after initial certification, these products are subject to ongoing review by third-party experts. Users can rely on the fact that any future updates or changes will be closely monitored for compliance and security.
• Reduced risk and higher trust: When security is mission-critical, customers and end users can trust certified systems to perform as promised, even in challenging environments or high-risk situations.

Strengthening market visibility and compliance

For Salto, earning these certifications goes beyond technical achievement. It’s a clear signal to the market that our products are not only innovative but also meet the highest security and quality standards set by independent European bodies.

Access control systems are increasingly integrated with other building technologies, including alarms, CCTV, and emergency response tools. This means the need for interoperable and certified solutions has never been greater. With these certifications, it is easier for our partners to meet complex project requirements, win tenders, and deliver compliant, future-ready installations.

A step forward in product homologation

This achievement also forms part of a broader push for homologation for our most in-demand access control solutions. Each certified product has undergone a rigorous validation process to ensure it meets the highest compliance criteria within its category.

Whether it’s hardware, software, physical credentials, or keyless access solutions like JustIN Mobile, Salto’s certified offerings reflect our comprehensive approach to security – one that spans the entire user experience.

For us, certification isn’t a finish line; it’s part of a continuous journey toward excellence. We invest heavily in product development, testing, and feedback to ensure our solutions not only meet today’s standards but anticipate tomorrow’s needs.

Through close collaboration between our R&D, Manufacturing, and Certification teams, we’re constantly refining our systems to boost durability, cybersecurity, interoperability, and overall user experience. It’s this commitment to continuous improvement that allows Salto to deliver secure, future-ready solutions our clients and partners can rely on.

Responding to market demands for certified security

Meanwhile. the access control industry is evolving rapidly. These changes place a growing emphasis on accountability, performance, and sustainability. Across public and private domains, certified solutions are becoming a key requirement, not only to meet regulatory obligations but also to ensure long-term reliability and user confidence. Increasingly, tenders and large-scale security projects demand certified components that comply with strict technical and safety standards.

At Salto, we recognize that regulatory compliance is more than a checkbox – it’s essential to building trust in our technology. That’s why we’ve embedded the need for certification into our product development and quality assurance process. Every solution undergoes rigorous in-house testing to ensure it not only meets but exceeds the legal standards set by official regulatory bodies.

Beyond the new accreditations we recently obtained, Salto also holds ISO 9001, ISO 14001, and ISO 27001 certifications. They reflect our commitment to consistent product quality, secure data handling, and environmentally responsible operations. These internationally recognised standards help guarantee our partners and clients are working with a brand that prioritises both excellence and ethics. Sustainability also plays a central role. Salto’s Environmental Product Declarations (EPDs) offer a transparent look at the ecological impact of our smart locks across their life cycles. By quantifying this data, we empower our clients to make more sustainable choices and ensure future projects align with green building practices.

Looking ahead

This milestone is the result of tireless work by our certification department. They are supported by teams across Salto who are dedicated to maintaining the highest standards in every solution we develop.

As the demand for smarter, safer, and more reliable access solutions grows, Salto will continue leading the way – not just by setting trends in technology, but by building trust through quality, transparency, and certified performance.

We look forward to helping our customers, technology partners, and installers deliver access control solutions that are not only smart and secure, but certified to lead the industry.

Want to learn more about Salto’s certified products and what they mean for your next project? Contact us or visit our social media pages for more information on all things Salto.

Follow us on Instagram and LinkedIn for the latest product features, updates, and news from the industry.

Explore XS4 Com iGO, the next-generation door intercom system designed to seamlessly blend with the digital lifestyle of today's users. By combining sophisticated technology with user-friendly features, XS4 Com iGO transforms the way we manage access in various environments, from homes to workspaces.  

The evolution of the access control system 

Intercoms have come a long way, transitioning from audio-based only to modern, multifunctional systems. Initially designed to announce a visitor's arrival, early intercoms were about basic communication, speaking through a panel to verify and decide on granting access.  

As technology evolved, so did intercoms. The integration of video capabilities was a critical development, allowing for visual confirmation of guests, enhancing both security and convenience.  

Today, the evolution continues with intercom systems that integrate seamlessly into our (digital) lives. It's not just about seeing or speaking with visitors anymore but about creating a connected, secure, and convenient (w)ecosystem. They offer advanced features such as remote access control, history logs, access notifications and integration capabilities, reflecting our expectations for technology that provides not just security, but also comfort and smart connectivity.  

In this context of digital advancement, solutions like Salto’s XS4 Com iGO represent the next step (advance) in intercom technology,—designed for users who prioritize seamless and integrated communication.  

The problem with current systems  

While modern intercom systems have embraced video capabilities to allow visual verification of visitors, enhancing both security and convenience, challenges in their everyday use remain.   

One of the challenges is the need to physically approach the intercom for every visitor—whether at home or in the office, which interrupts work and personal time. This routine becomes particularly inconvenient when it involves unnecessary walking, a big contrast to the seamless interactions we've become used to with modern technology.  

Furthermore, these systems often lack the flexibility to adjust settings based on the user's immediate needs, such as turning off the ringtone during a meeting or nap time, further showing the need for an intercom solution that adapts to the user's lifestyle rather than controlling it. All this reveals a gap in a design that should be more user than product centric.   

In response to these challenges, XS4 Com door intercom platform appears as a thoughtfully designed solution. It represents a step forward by providing a system that marries the convenience of modern technology with simplicity needed for everyday life.  

Introducing XS4 Com  

In the evolution of access management, XS4 Com iGO introduces a new approach that aligns with the modern user’s digital-first lifestyle. At its heart, the system redefines visitor management by employing QR code and NFC technology to connect remotely with hosts, facility managers, concierges, and other designated individuals at the door, a simple yet effective solution that caters to both security and convenience.

Key features include: 

• Streamlined Visitor Access: Visitors can initiate contact by scanning a QR code or tapping their NFC-enabled phone on an iGO plate. 
• Two-Way Verification: Supports both video and audio interactions, allowing users to confirm visitor identity visually before granting access. 
• Geofencing Capability: Geofencing ensures calls are only made when visitors are near the property, enhancing security. 
• User Control Options: Users have the flexibility to accept or decline calls based on their convenience. 
• Mobile Management: Access management is fully controllable via the user’s smartphone. 
• Remote door control: User can open your doors from anywhere via the XS4 Com app 

When visitors arrive, they are presented with a streamlined option to initiate contact: scanning XS4 Com iGO’s QR code or tapping it with their NFC-enabled phone. This action launches a web interface on the visitor’s device, displaying a digital phonebook from which they can select the intended contact. Upon selection, a notification is instantly sent to the users’s XS4 Com iGO app, prompting a video call request.  

At this point, users have the flexibility to manage the interaction directly from their app. They can choose to accept the call, which activates a secure video communication allowing them to visually confirm the visitor's identity before granting access. Alternatively, if it’s not a convenient time, tenants can decline the call with just a tap, maintaining their privacy and controlling access according to their current availability. This dual interaction model not only streamlines the entry process but also significantly enhances security and verification measures, making the entire experience seamless and secure. 

Furthermore, XS4 Com iGO employs geofencing to ensure that calls can only be initiated when visitors are physically near the property, with customizable distance settings managed by the site manager. For added security, visitors are required to have their camera on during the call, while tenants have the discretion to enable or disable their cameras, ensuring privacy and control.  

XS4 Com iGO simplifies access management, making it easily controllable from anywhere through its app. This not only elevates security but integrates effortlessly with daily life, combining convenience with peace of mind. Its adaptability shines in both residential and commercial settings, enhancing spaces with smart technology without the burden of complex setups.   

Marc Handels, Chief Technology Innovation Officer and Co-Founder at Salto, highlights the transformative nature of this product: 

"With XS4 Com iGO, we are revolutionizing the way people interact with intercom systems by combining cutting-edge technology with intuitive design. iGO allows for the installation of an intercom almost anywhere, at a fraction of the cost of a traditional unit. This new platform empowers users with unparalleled convenience and security, ensuring that managing and using access can be as seamless and smart as the modern world demands." 

XS4 Com Smart Access Ecosystem

XS4 Com iGO’s flexibility makes it suitable for a wide range of settings. For instance, in coworking spaces, it can manage access without disrupting the collaborative atmosphere, allowing easy and secure entry for members. In boutique hotels, the system offers a streamlined, hassle-free check-in process that enhances the overall guest experience, reflecting the high standards of service these hotels try to maintain. In residential complexes, XS4 Com iGO increases security by ensuring that only verified individuals can access the premises, providing peace of mind for residents. These applications demonstrate how XS4 Com iGO adapts to various needs, extendable to any space prioritizing secure and convenient access solutions  

A defining feature of XS4 Com iGO lies in its ability to integrate with existing Salto smart access platforms like Salto KS and Salto Homelok, bringing a new level of functionality to access management. This integration allows residents and office workers, through the same XS4 Com iGO app used for video calls, to remotely open doors. It's an effortless extension of the system's capabilities, ensuring that managing access is as intuitive as answering a call.  

This feature significantly benefits users by combining the convenience of visual verification with the practicality of remote door operation. Whether granting access to a delivery person or welcoming a guest, users enjoy a unified experience within a single app interface, streamlining the interaction.  

As we've navigated the transition from traditional intercoms to the innovative XS4 Com iGO, it's clear this system offers a new approach to access management, suited for today's digital lifestyle.  

It serves efficiently as a standalone system but also offers smooth integrations with Salto's existing products, addressing different needs for modern access management.  

With installation managed by certified partners, XS4 Com iGO promises a straightforward setup, ensuring users can quickly benefit from its advanced features.  

For those curious about tailoring XS4 Com to their unique building, Salto is ready to provide further details and support. 

Salto’s just-launched YouTube channel promises to provide extensive product knowledge and technical support in a widely accessible format.

Last year, we were thrilled to introduce the Salto Help & Support portal, a comprehensive information and service support resource for Salto Certified Partners, installers, system operators, and users. 

Salto Help & Support already provides a wide range of support services – from technical specifications and answers to frequently asked questions to product installation guides. It’s a single, user-friendly hub designed to cover all the bases and make the entire Salto smart access solutions ecosystem more accessible to our certified partners and customers.

Extra resources to support smart access 

Now, we’re adding a new dimension that will expand our support services even further. The recently launched Salto Support YouTube channel brings more visibility to our products and solutions, all while enriching our support content offerings. 

The Salto Support channel on YouTube will host publicly available videos featuring simple how-tos, quick tips for getting the most out of your Salto smart access solution, and much more. You’ll be able to get your questions answered by our experts, learn more about various Salto’s on-premise and cloud platforms, and find helpful resources for all your Salto software and electronic locking hardware needs.

What’s on there?

Although it’s early days, we have already made available several useful videos on a range of Salto products and solutions on the Salto Support channel. Look forward to handy, highly relevant, and up-to-date content added on a regular basis.

So, what can you expect from our video content?

• If you’re looking to upgrade deadbolt doors in your facility with smart credentials and mobile access, there are useful tips on Salto DBolt Touch installation
  
  
   
• Changing the batteries on your Salto Neoxx G3 electronic padlock? We’ve got you covered there too.
  
  
   
• How-to installation guides are also available for both the Design XS Reader keypad and the Glass XS Reader from our cutting-edge range of wall readers.
  
  
  
   
• And if you’re moving away from the complexity of traditional mechanical keys and hard-wired installations, the how-to video on our revolutionary BLUEnet Door controller will show you how quick and easy it is to get started.
  
  
   
• Salto Orion users will find a step-by-step Orion-C installation guide for the first single-sourced face recognition access control solution on the market.
  
  

See what Salto Support can do for you 

The Salto Support YouTube channel is an outstanding new resource and proof of our continued commitment to customer service excellence across the entire SALTO WECOSYSTEM. Whether you're a property manager, a hardware installer, a hotel security head, or an individual Salto solutions user, you’ll find expert-made video assistance for all your needs. 

We’re excited about this new resource, and we’re ready to show you just how easy Salto’s wide-ranging smart access software solutions are to install and use. See firsthand how sleek and stylish we’ve designed our quality hardware solutions to be, and start envisioning how these discreet, modern-looking devices can fit into your project’s aesthetic.

Check out the first videos and subscribe to the Salto Support channel to stay up-to-date with the latest content.

Incorporating mobile access and smart credentials into your property's access control strategy can significantly improve convenience, security and efficiency. 

In the world of multi-family access control, balancing security and convenience has always been a fine line. Traditionally, physical keys have been the primary tools for securing buildings. However, with the rise of smart credentials and mobile access solutions such as apps, Wallet, Bluetooth LE, and NFC (Near Field Communication) technologies, the landscape is changing dramatically. These innovations prove that enhanced security can coexist with greater ease of use for residents, staff, and visitors alike. 

Embracing keyless access for multi-family properties 

As our lives become more digitally connected, mobile access has transformed how people interact with access control systems—particularly in high-end residential, multi-family, and build-to-rent (BTR) properties. Physical access cards are becoming a thing of the past, with mobile credentials offering a more streamlined and secure keyless alternative. 

By incorporating mobile access and smart credentials into your property’s access control strategy, you can drastically improve convenience, security, and efficiency. Allowing residents and staff to use their smartphones as digital keys significantly reduces the risk of lost or forgotten credentials, saving time and resources spent on issuing replacements. It also reduces the administrative burden, enabling property managers to focus on other critical tasks. 

Top 10 benefits of smart access solutions 

Beyond convenience, mobile and smart access credentials provide multi-family properties with a range of benefits. By embracing this technology, you can offer a more user-friendly and secure environment for residents while positioning your property as a modern, forward-thinking space. 

Here are the top ten benefits of adopting smart access solutions: 

1. Convenience: Residents and staff can easily access secure areas using smartphones, smart cards, or key fobs. 

2. Enhanced Security: Advanced encryption and authentication protocols make mobile credentials more secure than traditional keys. 

3. Cost-Effective: Eliminates the expense of reissuing lost or stolen physical keys or keycards. 

4. User-Friendly: Mobile access apps and smart credentials offer intuitive interfaces for managing access permissions. 

5. Seamless Integration: Through solutions like the Salto NCoder, you can integrate secure smart credentials with other smart building systems and app-based solutions for greater connectivity. 

6. Remote Management: Administrators can grant, modify,or revoke access remotely, offering enhanced control. 

7. Audit Trails: Provides detailed logs of who accessed specific areas and when, improving security oversight. 

8. Scalability: Easily accommodates your building’s growing access control needs without major infrastructure changes. 

9. Contactless Access: Ideal for health-conscious environments, reducing physical contact with surfaces. 

10. Future-Proof Technology: Ensures that your property remains up-to-date with the latest technological advancements in access control. 

Understanding mobile access credentials 

Mobile access credentials come in two main forms: app-based and wallet-based. Both options offer unique advantages, depending on your property’s needs. 

• App-based credentials: With solutions like Salto’s Homelok app, you can download a mobile app that acts as a digital key. These apps provide flexibility and ease of use, allowing residents to access secured areas by simply presenting their smartphone to compatible readers. 
   
• Wallet-based credentials: These are stored in digital wallets, such as Apple Wallet, and rely on NFC technology to interact with readers. They deliver a streamlined user experience that mirrors everyday smartphone use, making it a natural extension of daily life. 

The rise of smart credentials 

While physical credentials like smart keycards still hold a place in access control, mobile credentials represent the future. Smartphones, with their built-in security features such as biometric authentication, offer unparalleled protection and can be updated via software to stay ahead of cyber threats. 

However, there are many reasons to still prefer physical credentials. In these cases, it’s crucial to move away from legacy systems like magstripe cards and adopt secure alternatives like Salto’s Homelok NCoder, which encodes MIFARE DESFire EV3 contactless credentials. This hybrid approach of both smart cards and mobile credentials ensures that properties cater to diverse preferences without compromising on security. 

At Salto, we are fully embracing this hybrid model. Our hardware and software platforms support a range of credentials, from BLE mobile access to NFC wallet-based solutions, ensuring flexibility for you and all of your residents. 

Empowering multi-family properties with smarter credentials 

The introduction of mobile credentials means residents, staff, and visitors can now gain access to everything from apartment doors to shared amenities using only their phones. With Salto Homelok, residents can add digital keys to their mobile wallet or app and enjoy a seamless experience across all Salto-equipped areas. 

This shift towards digital access not only enhances convenience but also positions your property as a modern, forward-thinking place to live. This ensures your properties align with the expectations of today’s tech-savvy residents. 

Want to learn more about how Salto Homelok can transform access control in your multi-family property? 

Contact our team today, or follow us on LinkedIn or Instagram for the latest updates in access control technology. 

Keeping up with regulatory changes helps organisations stay safe in a rapidly evolving cybersecurity landscape.

In the realm of cybersecurity, safeguarding critical infrastructure and ensuring operational resilience have never been more essential. Recognising the growing complexity of cyber threats, the European Union has introduced legislative measures like the Network and Information Security Directive and the Digital Operational Resilience Act to establish stringent cybersecurity standards. Salto’s smart access and identity management solutions are designed to support organisations in achieving compliance with these vital frameworks, offering robust security and operational continuity.

Here is a comprehensive guide to navigating these directives and ensuring your organisation's cybersecurity readiness.

Understanding the NIS 2 Directive

The Network and Information Security Directive (NIS 2), effective as of October 18th, sets a high common level of cybersecurity for companies operating across the EU. Expanding on its predecessor, the NIS Directive, it emphasises enhanced security measures for network and information systems, as well as improved incident reporting protocols.

NIS 2 mandates that European companies which fulfill certain conditions adopt technical, operational, and organisational measures to manage cybersecurity risks effectively. The Directive covers companies within 18 sectors, including energy and critical infrastructures, finance, healthcare, manufacturing facilities, and public infrastructure.

Conducting a comprehensive risk assessment is the first step toward aligning processes with the requirements of NIS 2. This involves identifying and evaluating potential cyber threats that could impact business operations. Other key aspects of NIS 2 compliance include:

1. Identity management, authentication, and access: This requirement encompasses a broader set of entities, including suppliers, with varying size thresholds.
2. Data security: This element imposes stringent security measures to mitigate risks and protect systems from cyber threats.
3. Quick detection and response to cyber incidents: NIS 2 calls for timely reporting of cybersecurity incidents to designated authorities.
4. Continuous security monitoring: Companies are required to ensure security standards are upheld at all times.

What is DORA?

The Digital Operational Resilience Act (DORA), effective from January 2025, focuses on strengthening IT security within the financial sector. Covering 20 types of financial entities – including banks, insurance firms, and ICT third-party service providers – DORA harmonises operational resilience rules to ensure that the sector can withstand severe operational disruptions.

DORA’s scope extends beyond mere protection. It highlights the need for consistent operational continuity and preparedness across financial institutions and their IT service providers. Key aspects of DORA compliance include:

1. ICT risk management: DORA requires institutions to prepare comprehensive resilience testing programs for all digital operations.
2. Incident reporting: This feature compels companies to report ICT incidents affecting operations to financial authorities and all affected parties.
3. Third-party risk management: With this aspect, organisations must develop a regularly updated strategy for minimising third-party risk, including contractual agreements and monitoring.
4. Information sharing: Entities operating in the financial sector must transparently share information about vulnerabilities and cyber threats.

Guarantee NIS 2 and DORA compliance with Salto smart solutions

Salto’s wide-ranging access control solutions secure environments from offices to data centers and critical infrastructure. As such, we’re uniquely positioned to help our clients and partners meet NIS 2 and DORA standards. Salto smart access and identity management solutions provide the following capabilities aligned with NIS 2 and DORA requirements to simplify the journey to compliance:

• Enhanced access control: Delivering advanced solutions for secure sensitive areas ensures that only authorised personnel gain entry. Organisations can restrict access to specific zones, define time-based schedules, and use various access methods, including smart cards and fobs, mobile access, keypads, and biometric authentication.
   
• Salto’s ID Visitor Management solution: This enhances access control systems for NIS 2 compliance, boosting security and accountability for all on-site visitors. Providing digital registration allows visitors to access authorised areas only, supported by features like real-time notifications and personalised visitor badges.
   
• Comprehensive audit trails: To meet NIS 2 and DORA requirements, organisations must maintain detailed records of access events. Our smart solutions automatically generate thorough logs and audit trails, giving your company a powerful tracking system that records who accessed specific doors and at what times. This reinforces compliance and accountability in the event of incidents.
   
• Resilient access control and state-of-the-art electronics locking solutions: Reflecting DORA’s emphasis on operational continuity, Salto’s intelligent access control solutions keep critical access points secure and functional, even during power outages or network failures. This reliability enables your organisation to maintain security seamlessly through unexpected disruptions.
   
• Multi-factor authentication (MFA): This technology provides an added layer of security by necessitating multiple verification steps beyond traditional passwords. Salto’s smart access solutions integrate MFA protocols into existing security systems, fortifying your organisations’ defenses against cyber threats.
   
• End-to-end authentication solutions: Ensure secure access to applications, networks, and access control management platforms and operators. Salto’s solutions deliver secure credentials on physical and mobile devices, guaranteeing seamless user authentication.

Get ready for NIS 2 and DORA: Securing tomorrow

Security is at the core of Salto’s operations. As one of the world’s leading access control providers, we embed privacy and safety into every aspect of our products and services. In the face of evolving cyber threats and regulatory demands, we’re dedicated to ensuring that our smart access technologies and solutions comply with these heightened security standards.

Cultivating a culture of continuous security improvement is key to maintaining NIS 2 and DORA compliance. At Salto, we proactively embrace NIS 2 and DORA requirements to develop cutting-edge smart access solutions you can rely on. By leveraging our innovative solutions, organisations can fortify their cybersecurity posture and navigate the complex landscape with confidence. Download a copy of Salto’s NIS 2 Directive and DORA Compliance guide today, and start propelling your company toward robust security industry compliance and operational resilience.

Download a copy of Salto’s NIS 2 Directive and DORA Compliance guide today, and start propelling your company toward robust security industry compliance and operational resilience.

Easy access to all the support and technical info you need: the Salto Help & Support portal

Our support solution platform is the complete technical support portal, information and service resource. Part of our commitment to providing the best-possible experience for all our partners and systems operators, the Salto Help and Support portal brings self-service support, answers to frequently asked questions and comprehensive technical information into a single, user-friendly hub designed to cover all the bases, regardless of your own relationship with the Salto smart access solutions ecosystem.

If you’ve been struggling to find some very specific information or just need a question answered quickly, the new platform will resolve your issues. Whether it’s technical support and systems information, comprehensive user guides or any other helpful resource, this new resource has been specifically designed to be intuitive and simple, enabling you to keep your Salto smart access platform running smoothly.

Help at hand across the entire Salto smart access ecosystem

Providing reliable access to technical information and user support is key to us, whether you’re a business partner installing and maintaining one of our smart access systems, an existing operator or an end-user looking for usage instructions. No matter the platform you’ve installed or your relationship with Salto, we can now point you in the right direction for whatever you need, across the complete Salto ecosystem.

Salto Partners may need quite specific technical assistance, while Salto KS site admins may be looking for user instructions or help with smart tag enrollment, for example. But this isn’t just a platform for systems operators; digital keyholders and app users looking for assistance will have their needs catered for, too.

Making access to support effortless

With simple navigation and comprehensive resources such as operator guides and FAQs, and support content designed to speed up issue resolution, Salto customers, partners and end-users will immediately see some important benefits:

• A focus on the operator.
  Developers designed this resource with end-users in mind, so it gets you to the information or resources you’re looking for quickly, with direct access to Salto Homelok, KS or Space from the home page. From there you’ll find user guides, troubleshooting information and FAQs, glossaries, how-to overviews and more.
   
• Intuitive and user-friendly.
  The support portal is a seamless and intuitive platform where system operators, professionals and end users can get help at a moment’s notice. If you’ve never used the portal before, you’ll still be able to find your way around easily, navigating by platform.
   
• Valuable and relevant .
  This new resource responds to even the most specific needs of anybody within the Salto ecosystem with high-quality answers and painless navigation; everything they need to keep their system running smoothly. Professional, expert knowledge will ensure all stakeholders maximise the benefit they gain from our smart access control systems and apps, making their operations more efficient by cutting down time spent looking for solutions when everything they need is in one place.

What’s on there?

Salto Homelok users will find searchable user guides tailored to how they’re using the solution. Whether you’re a property manager, unit manager or individual keyholder, you’ll have your own Getting Started, Support and FAQs on hand.

Salto KS resources include a general guide to the features of this cutting-edge, cloud-based access control solution, a section for your own account information and status, an overview of the Salto KS Android and iOS mobile apps, and an essential guide to the hardware associated with the platform. Everything from what that blinking light means to how to replace lock batteries; it’s all there.

As for Salto Space, there are guides for system operators and administrators, as well as a user guide for integrations.

There’s also a search facility if you’re not sure exactly what you’re looking for, and In the unlikely event that you still can’t find it, you’ll be able to connect to Salto Support directly and submit a request for further assistance or any other enquiries you may have. 

See what Salto Support can do for you 

This outstanding new support resource is a continuation of our commitment to excellence in customer service across our entire offering. No matter if you're a property manager, a hardware installer, a hotel security head or an individual digital keyholder, the help you’re looking for is all now in one place. It’s intuitive, easy to navigate and absolutely comprehensive. We’re delighted with the new support.saltosystems.com resource: go and explore, and level up your Salto user experience today.