Salto Homelok

Explore XS4 Com iGO, the next-generation door intercom system designed to seamlessly blend with the digital lifestyle of today's users. By combining sophisticated technology with user-friendly features, XS4 Com iGO transforms the way we manage access in various environments, from homes to workspaces.  

The evolution of the access control system 

Intercoms have come a long way, transitioning from audio-based only to modern, multifunctional systems. Initially designed to announce a visitor's arrival, early intercoms were about basic communication, speaking through a panel to verify and decide on granting access.  

As technology evolved, so did intercoms. The integration of video capabilities was a critical development, allowing for visual confirmation of guests, enhancing both security and convenience.  

Today, the evolution continues with intercom systems that integrate seamlessly into our (digital) lives. It's not just about seeing or speaking with visitors anymore but about creating a connected, secure, and convenient (w)ecosystem. They offer advanced features such as remote access control, history logs, access notifications and integration capabilities, reflecting our expectations for technology that provides not just security, but also comfort and smart connectivity.  

In this context of digital advancement, solutions like Salto’s XS4 Com iGO represent the next step (advance) in intercom technology,—designed for users who prioritize seamless and integrated communication.  

The problem with current systems  

While modern intercom systems have embraced video capabilities to allow visual verification of visitors, enhancing both security and convenience, challenges in their everyday use remain.   

One of the challenges is the need to physically approach the intercom for every visitor—whether at home or in the office, which interrupts work and personal time. This routine becomes particularly inconvenient when it involves unnecessary walking, a big contrast to the seamless interactions we've become used to with modern technology.  

Furthermore, these systems often lack the flexibility to adjust settings based on the user's immediate needs, such as turning off the ringtone during a meeting or nap time, further showing the need for an intercom solution that adapts to the user's lifestyle rather than controlling it. All this reveals a gap in a design that should be more user than product centric.   

In response to these challenges, XS4 Com door intercom platform appears as a thoughtfully designed solution. It represents a step forward by providing a system that marries the convenience of modern technology with simplicity needed for everyday life.  

Introducing XS4 Com  

In the evolution of access management, XS4 Com iGO introduces a new approach that aligns with the modern user’s digital-first lifestyle. At its heart, the system redefines visitor management by employing QR code and NFC technology to connect remotely with hosts, facility managers, concierges, and other designated individuals at the door, a simple yet effective solution that caters to both security and convenience.

Key features include: 

• Streamlined Visitor Access: Visitors can initiate contact by scanning a QR code or tapping their NFC-enabled phone on an iGO plate. 
• Two-Way Verification: Supports both video and audio interactions, allowing users to confirm visitor identity visually before granting access. 
• Geofencing Capability: Geofencing ensures calls are only made when visitors are near the property, enhancing security. 
• User Control Options: Users have the flexibility to accept or decline calls based on their convenience. 
• Mobile Management: Access management is fully controllable via the user’s smartphone. 
• Remote door control: User can open your doors from anywhere via the XS4 Com app 

When visitors arrive, they are presented with a streamlined option to initiate contact: scanning XS4 Com iGO’s QR code or tapping it with their NFC-enabled phone. This action launches a web interface on the visitor’s device, displaying a digital phonebook from which they can select the intended contact. Upon selection, a notification is instantly sent to the users’s XS4 Com iGO app, prompting a video call request.  

At this point, users have the flexibility to manage the interaction directly from their app. They can choose to accept the call, which activates a secure video communication allowing them to visually confirm the visitor's identity before granting access. Alternatively, if it’s not a convenient time, tenants can decline the call with just a tap, maintaining their privacy and controlling access according to their current availability. This dual interaction model not only streamlines the entry process but also significantly enhances security and verification measures, making the entire experience seamless and secure. 

Furthermore, XS4 Com iGO employs geofencing to ensure that calls can only be initiated when visitors are physically near the property, with customizable distance settings managed by the site manager. For added security, visitors are required to have their camera on during the call, while tenants have the discretion to enable or disable their cameras, ensuring privacy and control.  

XS4 Com iGO simplifies access management, making it easily controllable from anywhere through its app. This not only elevates security but integrates effortlessly with daily life, combining convenience with peace of mind. Its adaptability shines in both residential and commercial settings, enhancing spaces with smart technology without the burden of complex setups.   

Marc Handels, Chief Technology Innovation Officer and Co-Founder at Salto, highlights the transformative nature of this product: 

"With XS4 Com iGO, we are revolutionizing the way people interact with intercom systems by combining cutting-edge technology with intuitive design. iGO allows for the installation of an intercom almost anywhere, at a fraction of the cost of a traditional unit. This new platform empowers users with unparalleled convenience and security, ensuring that managing and using access can be as seamless and smart as the modern world demands." 

XS4 Com Smart Access Ecosystem

XS4 Com iGO’s flexibility makes it suitable for a wide range of settings. For instance, in coworking spaces, it can manage access without disrupting the collaborative atmosphere, allowing easy and secure entry for members. In boutique hotels, the system offers a streamlined, hassle-free check-in process that enhances the overall guest experience, reflecting the high standards of service these hotels try to maintain. In residential complexes, XS4 Com iGO increases security by ensuring that only verified individuals can access the premises, providing peace of mind for residents. These applications demonstrate how XS4 Com iGO adapts to various needs, extendable to any space prioritizing secure and convenient access solutions  

A defining feature of XS4 Com iGO lies in its ability to integrate with existing Salto smart access platforms like Salto KS and Salto Homelok, bringing a new level of functionality to access management. This integration allows residents and office workers, through the same XS4 Com iGO app used for video calls, to remotely open doors. It's an effortless extension of the system's capabilities, ensuring that managing access is as intuitive as answering a call.  

This feature significantly benefits users by combining the convenience of visual verification with the practicality of remote door operation. Whether granting access to a delivery person or welcoming a guest, users enjoy a unified experience within a single app interface, streamlining the interaction.  

As we've navigated the transition from traditional intercoms to the innovative XS4 Com iGO, it's clear this system offers a new approach to access management, suited for today's digital lifestyle.  

It serves efficiently as a standalone system but also offers smooth integrations with Salto's existing products, addressing different needs for modern access management.  

With installation managed by certified partners, XS4 Com iGO promises a straightforward setup, ensuring users can quickly benefit from its advanced features.  

For those curious about tailoring XS4 Com to their unique building, Salto is ready to provide further details and support. 

Salto’s just-launched YouTube channel promises to provide extensive product knowledge and technical support in a widely accessible format.

Last year, we were thrilled to introduce the Salto Help & Support portal, a comprehensive information and service support resource for Salto Certified Partners, installers, system operators, and users. 

Salto Help & Support already provides a wide range of support services – from technical specifications and answers to frequently asked questions to product installation guides. It’s a single, user-friendly hub designed to cover all the bases and make the entire Salto smart access solutions ecosystem more accessible to our certified partners and customers.

Extra resources to support smart access 

Now, we’re adding a new dimension that will expand our support services even further. The recently launched Salto Support YouTube channel brings more visibility to our products and solutions, all while enriching our support content offerings. 

The Salto Support channel on YouTube will host publicly available videos featuring simple how-tos, quick tips for getting the most out of your Salto smart access solution, and much more. You’ll be able to get your questions answered by our experts, learn more about various Salto’s on-premise and cloud platforms, and find helpful resources for all your Salto software and electronic locking hardware needs.

What’s on there?

Although it’s early days, we have already made available several useful videos on a range of Salto products and solutions on the Salto Support channel. Look forward to handy, highly relevant, and up-to-date content added on a regular basis.

So, what can you expect from our video content?

• If you’re looking to upgrade deadbolt doors in your facility with smart credentials and mobile access, there are useful tips on Salto DBolt Touch installation
  
  
   
• Changing the batteries on your Salto Neoxx G3 electronic padlock? We’ve got you covered there too.
  
  
   
• How-to installation guides are also available for both the Design XS Reader keypad and the Glass XS Reader from our cutting-edge range of wall readers.
  
  
  
   
• And if you’re moving away from the complexity of traditional mechanical keys and hard-wired installations, the how-to video on our revolutionary BLUEnet Door controller will show you how quick and easy it is to get started.
  
  
   
• Salto Orion users will find a step-by-step Orion-C installation guide for the first single-sourced face recognition access control solution on the market.
  
  

See what Salto Support can do for you 

The Salto Support YouTube channel is an outstanding new resource and proof of our continued commitment to customer service excellence across the entire SALTO WECOSYSTEM. Whether you're a property manager, a hardware installer, a hotel security head, or an individual Salto solutions user, you’ll find expert-made video assistance for all your needs. 

We’re excited about this new resource, and we’re ready to show you just how easy Salto’s wide-ranging smart access software solutions are to install and use. See firsthand how sleek and stylish we’ve designed our quality hardware solutions to be, and start envisioning how these discreet, modern-looking devices can fit into your project’s aesthetic.

Check out the first videos and subscribe to the Salto Support channel to stay up-to-date with the latest content.

Incorporating mobile access and smart credentials into your property's access control strategy can significantly improve convenience, security and efficiency. 

In the world of multi-family access control, balancing security and convenience has always been a fine line. Traditionally, physical keys have been the primary tools for securing buildings. However, with the rise of smart credentials and mobile access solutions such as apps, Wallet, Bluetooth LE, and NFC (Near Field Communication) technologies, the landscape is changing dramatically. These innovations prove that enhanced security can coexist with greater ease of use for residents, staff, and visitors alike. 

Embracing keyless access for multi-family properties 

As our lives become more digitally connected, mobile access has transformed how people interact with access control systems—particularly in high-end residential, multi-family, and build-to-rent (BTR) properties. Physical access cards are becoming a thing of the past, with mobile credentials offering a more streamlined and secure keyless alternative. 

By incorporating mobile access and smart credentials into your property’s access control strategy, you can drastically improve convenience, security, and efficiency. Allowing residents and staff to use their smartphones as digital keys significantly reduces the risk of lost or forgotten credentials, saving time and resources spent on issuing replacements. It also reduces the administrative burden, enabling property managers to focus on other critical tasks. 

Top 10 benefits of smart access solutions 

Beyond convenience, mobile and smart access credentials provide multi-family properties with a range of benefits. By embracing this technology, you can offer a more user-friendly and secure environment for residents while positioning your property as a modern, forward-thinking space. 

Here are the top ten benefits of adopting smart access solutions: 

1. Convenience: Residents and staff can easily access secure areas using smartphones, smart cards, or key fobs. 

2. Enhanced Security: Advanced encryption and authentication protocols make mobile credentials more secure than traditional keys. 

3. Cost-Effective: Eliminates the expense of reissuing lost or stolen physical keys or keycards. 

4. User-Friendly: Mobile access apps and smart credentials offer intuitive interfaces for managing access permissions. 

5. Seamless Integration: Through solutions like the Salto NCoder, you can integrate secure smart credentials with other smart building systems and app-based solutions for greater connectivity. 

6. Remote Management: Administrators can grant, modify,or revoke access remotely, offering enhanced control. 

7. Audit Trails: Provides detailed logs of who accessed specific areas and when, improving security oversight. 

8. Scalability: Easily accommodates your building’s growing access control needs without major infrastructure changes. 

9. Contactless Access: Ideal for health-conscious environments, reducing physical contact with surfaces. 

10. Future-Proof Technology: Ensures that your property remains up-to-date with the latest technological advancements in access control. 

Understanding mobile access credentials 

Mobile access credentials come in two main forms: app-based and wallet-based. Both options offer unique advantages, depending on your property’s needs. 

• App-based credentials: With solutions like Salto’s Homelok app, you can download a mobile app that acts as a digital key. These apps provide flexibility and ease of use, allowing residents to access secured areas by simply presenting their smartphone to compatible readers. 
   
• Wallet-based credentials: These are stored in digital wallets, such as Apple Wallet, and rely on NFC technology to interact with readers. They deliver a streamlined user experience that mirrors everyday smartphone use, making it a natural extension of daily life. 

The rise of smart credentials 

While physical credentials like smart keycards still hold a place in access control, mobile credentials represent the future. Smartphones, with their built-in security features such as biometric authentication, offer unparalleled protection and can be updated via software to stay ahead of cyber threats. 

However, there are many reasons to still prefer physical credentials. In these cases, it’s crucial to move away from legacy systems like magstripe cards and adopt secure alternatives like Salto’s Homelok NCoder, which encodes MIFARE DESFire EV3 contactless credentials. This hybrid approach of both smart cards and mobile credentials ensures that properties cater to diverse preferences without compromising on security. 

At Salto, we are fully embracing this hybrid model. Our hardware and software platforms support a range of credentials, from BLE mobile access to NFC wallet-based solutions, ensuring flexibility for you and all of your residents. 

Empowering multi-family properties with smarter credentials 

The introduction of mobile credentials means residents, staff, and visitors can now gain access to everything from apartment doors to shared amenities using only their phones. With Salto Homelok, residents can add digital keys to their mobile wallet or app and enjoy a seamless experience across all Salto-equipped areas. 

This shift towards digital access not only enhances convenience but also positions your property as a modern, forward-thinking place to live. This ensures your properties align with the expectations of today’s tech-savvy residents. 

Want to learn more about how Salto Homelok can transform access control in your multi-family property? 

Contact our team today, or follow us on LinkedIn or Instagram for the latest updates in access control technology. 

Keeping up with regulatory changes helps organisations stay safe in a rapidly evolving cybersecurity landscape.

In the realm of cybersecurity, safeguarding critical infrastructure and ensuring operational resilience have never been more essential. Recognising the growing complexity of cyber threats, the European Union has introduced legislative measures like the Network and Information Security Directive and the Digital Operational Resilience Act to establish stringent cybersecurity standards. Salto’s smart access and identity management solutions are designed to support organisations in achieving compliance with these vital frameworks, offering robust security and operational continuity.

Here is a comprehensive guide to navigating these directives and ensuring your organisation's cybersecurity readiness.

Understanding the NIS 2 Directive

The Network and Information Security Directive (NIS 2), effective as of October 18th, sets a high common level of cybersecurity for companies operating across the EU. Expanding on its predecessor, the NIS Directive, it emphasises enhanced security measures for network and information systems, as well as improved incident reporting protocols.

NIS 2 mandates that European companies which fulfill certain conditions adopt technical, operational, and organisational measures to manage cybersecurity risks effectively. The Directive covers companies within 18 sectors, including energy and critical infrastructures, finance, healthcare, manufacturing facilities, and public infrastructure.

Conducting a comprehensive risk assessment is the first step toward aligning processes with the requirements of NIS 2. This involves identifying and evaluating potential cyber threats that could impact business operations. Other key aspects of NIS 2 compliance include:

1. Identity management, authentication, and access: This requirement encompasses a broader set of entities, including suppliers, with varying size thresholds.
2. Data security: This element imposes stringent security measures to mitigate risks and protect systems from cyber threats.
3. Quick detection and response to cyber incidents: NIS 2 calls for timely reporting of cybersecurity incidents to designated authorities.
4. Continuous security monitoring: Companies are required to ensure security standards are upheld at all times.

What is DORA?

The Digital Operational Resilience Act (DORA), effective from January 2025, focuses on strengthening IT security within the financial sector. Covering 20 types of financial entities – including banks, insurance firms, and ICT third-party service providers – DORA harmonises operational resilience rules to ensure that the sector can withstand severe operational disruptions.

DORA’s scope extends beyond mere protection. It highlights the need for consistent operational continuity and preparedness across financial institutions and their IT service providers. Key aspects of DORA compliance include:

1. ICT risk management: DORA requires institutions to prepare comprehensive resilience testing programs for all digital operations.
2. Incident reporting: This feature compels companies to report ICT incidents affecting operations to financial authorities and all affected parties.
3. Third-party risk management: With this aspect, organisations must develop a regularly updated strategy for minimising third-party risk, including contractual agreements and monitoring.
4. Information sharing: Entities operating in the financial sector must transparently share information about vulnerabilities and cyber threats.

Guarantee NIS 2 and DORA compliance with Salto smart solutions

Salto’s wide-ranging access control solutions secure environments from offices to data centers and critical infrastructure. As such, we’re uniquely positioned to help our clients and partners meet NIS 2 and DORA standards. Salto smart access and identity management solutions provide the following capabilities aligned with NIS 2 and DORA requirements to simplify the journey to compliance:

• Enhanced access control: Delivering advanced solutions for secure sensitive areas ensures that only authorised personnel gain entry. Organisations can restrict access to specific zones, define time-based schedules, and use various access methods, including smart cards and fobs, mobile access, keypads, and biometric authentication.
   
• Salto’s ID Visitor Management solution: This enhances access control systems for NIS 2 compliance, boosting security and accountability for all on-site visitors. Providing digital registration allows visitors to access authorised areas only, supported by features like real-time notifications and personalised visitor badges.
   
• Comprehensive audit trails: To meet NIS 2 and DORA requirements, organisations must maintain detailed records of access events. Our smart solutions automatically generate thorough logs and audit trails, giving your company a powerful tracking system that records who accessed specific doors and at what times. This reinforces compliance and accountability in the event of incidents.
   
• Resilient access control and state-of-the-art electronics locking solutions: Reflecting DORA’s emphasis on operational continuity, Salto’s intelligent access control solutions keep critical access points secure and functional, even during power outages or network failures. This reliability enables your organisation to maintain security seamlessly through unexpected disruptions.
   
• Multi-factor authentication (MFA): This technology provides an added layer of security by necessitating multiple verification steps beyond traditional passwords. Salto’s smart access solutions integrate MFA protocols into existing security systems, fortifying your organisations’ defenses against cyber threats.
   
• End-to-end authentication solutions: Ensure secure access to applications, networks, and access control management platforms and operators. Salto’s solutions deliver secure credentials on physical and mobile devices, guaranteeing seamless user authentication.

Get ready for NIS 2 and DORA: Securing tomorrow

Security is at the core of Salto’s operations. As one of the world’s leading access control providers, we embed privacy and safety into every aspect of our products and services. In the face of evolving cyber threats and regulatory demands, we’re dedicated to ensuring that our smart access technologies and solutions comply with these heightened security standards.

Cultivating a culture of continuous security improvement is key to maintaining NIS 2 and DORA compliance. At Salto, we proactively embrace NIS 2 and DORA requirements to develop cutting-edge smart access solutions you can rely on. By leveraging our innovative solutions, organisations can fortify their cybersecurity posture and navigate the complex landscape with confidence. Download a copy of Salto’s NIS 2 Directive and DORA Compliance guide today, and start propelling your company toward robust security industry compliance and operational resilience.

Download a copy of Salto’s NIS 2 Directive and DORA Compliance guide today, and start propelling your company toward robust security industry compliance and operational resilience.

Easy access to all the support and technical info you need: the Salto Help & Support portal

Our support solution platform is the complete technical support portal, information and service resource. Part of our commitment to providing the best-possible experience for all our partners and systems operators, the Salto Help and Support portal brings self-service support, answers to frequently asked questions and comprehensive technical information into a single, user-friendly hub designed to cover all the bases, regardless of your own relationship with the Salto smart access solutions ecosystem.

If you’ve been struggling to find some very specific information or just need a question answered quickly, the new platform will resolve your issues. Whether it’s technical support and systems information, comprehensive user guides or any other helpful resource, this new resource has been specifically designed to be intuitive and simple, enabling you to keep your Salto smart access platform running smoothly.

Help at hand across the entire Salto smart access ecosystem

Providing reliable access to technical information and user support is key to us, whether you’re a business partner installing and maintaining one of our smart access systems, an existing operator or an end-user looking for usage instructions. No matter the platform you’ve installed or your relationship with Salto, we can now point you in the right direction for whatever you need, across the complete Salto ecosystem.

Salto Partners may need quite specific technical assistance, while Salto KS site admins may be looking for user instructions or help with smart tag enrollment, for example. But this isn’t just a platform for systems operators; digital keyholders and app users looking for assistance will have their needs catered for, too.

Making access to support effortless

With simple navigation and comprehensive resources such as operator guides and FAQs, and support content designed to speed up issue resolution, Salto customers, partners and end-users will immediately see some important benefits:

• A focus on the operator.
  Developers designed this resource with end-users in mind, so it gets you to the information or resources you’re looking for quickly, with direct access to Salto Homelok, KS or Space from the home page. From there you’ll find user guides, troubleshooting information and FAQs, glossaries, how-to overviews and more.
   
• Intuitive and user-friendly.
  The support portal is a seamless and intuitive platform where system operators, professionals and end users can get help at a moment’s notice. If you’ve never used the portal before, you’ll still be able to find your way around easily, navigating by platform.
   
• Valuable and relevant .
  This new resource responds to even the most specific needs of anybody within the Salto ecosystem with high-quality answers and painless navigation; everything they need to keep their system running smoothly. Professional, expert knowledge will ensure all stakeholders maximise the benefit they gain from our smart access control systems and apps, making their operations more efficient by cutting down time spent looking for solutions when everything they need is in one place.

What’s on there?

Salto Homelok users will find searchable user guides tailored to how they’re using the solution. Whether you’re a property manager, unit manager or individual keyholder, you’ll have your own Getting Started, Support and FAQs on hand.

Salto KS resources include a general guide to the features of this cutting-edge, cloud-based access control solution, a section for your own account information and status, an overview of the Salto KS Android and iOS mobile apps, and an essential guide to the hardware associated with the platform. Everything from what that blinking light means to how to replace lock batteries; it’s all there.

As for Salto Space, there are guides for system operators and administrators, as well as a user guide for integrations.

There’s also a search facility if you’re not sure exactly what you’re looking for, and In the unlikely event that you still can’t find it, you’ll be able to connect to Salto Support directly and submit a request for further assistance or any other enquiries you may have. 

See what Salto Support can do for you 

This outstanding new support resource is a continuation of our commitment to excellence in customer service across our entire offering. No matter if you're a property manager, a hardware installer, a hotel security head or an individual digital keyholder, the help you’re looking for is all now in one place. It’s intuitive, easy to navigate and absolutely comprehensive. We’re delighted with the new support.saltosystems.com resource: go and explore, and level up your Salto user experience today.

Salto’s industry-leading smart access solutions made a splash at Security Essen, the sector’s biggest biennial event.

Security Essen is the leading exhibition and trade fair for the security industry. Held in Germany from 17-20 September, the four-day event saw over 20,000 trade visitors from 86 nations visit, a 17% increase in attendance from the previous edition. 

Salto unveiled an eye-catching booth to an enthusiastic reception. Centred on the theme ‘Smart Access Reimagined’, it highlighted our unwavering commitment to industry-leading access control innovation, and the strategic work required to improve facilities’ operations and create safer, smarter buildings. 

Salto at Security Essen ‘24 

Every two years, Security Essen provides an exceptional platform for over 10,000 industry professionals to network and engage with the security technology sector. The event isn’t renowned solely for being hosted at the Messe Essen, one of the largest trade and exhibition spaces in the country. It’s also recognised globally for introducing visitors to some of the most advanced security and access control technologies on the market—Essen ‘24 drew some 500 exhibitors from 36 countries. 

While the event has changed and evolved over time, it remains a vital platform for smart access providers like Salto. This year, between 2,000 and 3,000 visitors passed through our booth. With this increased exposure, we’re able to present to a wider audience Salto’s newest innovations that are transforming how users access, operate and manage smart buildings. 

New product announcements and launches 

When it comes to high-tech security and access control, Salto regularly breaks the boundaries of what’s possible. Security Essen was no different; attendees learned how we’re redefining the smart access industry by being allowed to test the extensive new capabilities across our Salto Space, Salto KS, and Salto Homelok platforms.  

Besides these powerful smart access platforms, Salto stood out at Security Essen by presenting several other new solutions and innovations. These included: 

• Salto Orion face recognition access control technology; 
• Salto XS4 Com smart door intercom platform; 
• the eLoxx locker platform suite from Gantner; 
• ... and more.

Attendees also witnessed how we’ve taken access control to the next level by supporting greater integration. Operators can now roll out even more advanced, future-proof functionalities at their facilities—all while enhancing the user experience with smart, keyless solutions and meeting users’ increasingly complex security needs.  

In addition, visitors to our booth were able to explore more of our interconnected ​Salto solutions ecoystem. Specifically, they discovered our new, all-in-one smart access and locker management, ID Visitor Management platform and our upgraded ​​mobile access experience. 

Experiencing smarter access hands-on 

What’s better than discovering new solutions and innovations? For the attendees at Security Essen, it was actually getting to experience these innovations firsthand.  

We believe smart access is key to making digital transformation possible and ensuring safer, smarter, and more efficient buildings. By stopping at our stand, attendees, our customers, and our partners gained deeper insights into Salto’s complete solutions ecosystem.

Whether in facility access, identity management, or electronic locking technology, Salto’s best-in-class products and solutions guarantee seamless, reliable, and secure experiences. 

Attendees also interacted practically with an ever-expanding range of smart access solutions at the Salto stand. This includes everything from access control to locker lock systems, door intercoms, face recognition, mobile access, ID visitor management, energy efficiency, and integrations.  

Our booth featured demo workstations for various solutions and platforms. This move allowed attendees to visualise how Salto’s smart access solutions could improve their facilities’ security, operations, and daily user experiences. A live avatar show brought the future of face-recognition-driven access control into sharp focus. Rounding off the engaging experience was a holographic display, showcasing upcoming product launches in an attention-grabbing 3D animation. 

Smart access made simple with Salto 

Smart access control technology is a must for operators who want to improve security, building operations, and user experience.

Salto has long been known as a leader in smart access technology, making our innovations an essential part of modern security systems.  

With the potential to enhance experiences at work, home, and everywhere in between, Salto’s vision for ‘Empowering Smarter Access’ can only be achieved by developing pioneering facility access, identity management, and electronic locking technology. This ensures safe, simple, and convenient experiences in all aspects of building security and operations.  

For those unable to attend the 2024 Security Essen show, there are plenty of upcoming events, webinars, and training sessions to highlight our latest innovations in smart access technology. So keep an eye out, and join us next at GSX in Atlanta, USA, and Intersec in Saudi Arabia. We look forward to sharing our commitment to revolutionising the access control industry and building safer, more connected facilities. 

The Salto Homelok and Salto KS mobile applications have, again, achieved the Mobile Application Security Assessment (MASA) certification. The MASA certification allows Salto to provide secure, compliant Android platform mobile applications for Salto smart access users and system operators. The MASA certification helps system operators and users meet security needs through a standardized, repeatable, and transparent process for assessing the security of mobile applications. 

"Security certifications and audits are a proactive defence to ensure that our solutions meet stringent security requirements.  In this particular, Google's MASA certification demonstrates our commitment to robust security practices in our mobile applications and a proactive strategy towards the security of our customers” 

Ane Uncetabarrenechea  
Chief Information Security Officer Salto Systems 

What is MASA? 

MASA is an industry-led collaboration to improve application security through third-party security assessments based on industry standards. Via the MASA program, Google recognizes mobile developers who have had their applications independently validated against a set of security best practices for the Android Platform. Salto has passed the review through a certified security laboratory specialised in pen testing called ‘Dekra’. This is done by cybersecurity experts who use the latest penetration testing methodologies to try to find the weakest spot in networks. By identifying weaknesses in an early stage, it is easier to alleviate future complications. The goal of passing these ‘pen-tests’ is to ensure safety in Google Play and the Android ecosystem and provide consumers with more transparency and an overall secure feeling when using the app.  

“We are happy and proud that we have achieved the certification. Security is an important topic for us, and the certification is one of the many ways we validate that our security policies and development guidelines are implemented properly for our products”  

Hugo Lindén 
Information security officer Salto Systems 

MASA testing and certification for Salto 

MASA reduces risks, identifies and tests potential vulnerabilities, and examines software to ensure safe Salto KS and Homelok mobile applications meet adequate security compliance.  

Additional benefits are:  

• Independent third-party validation 
• Identify key vulnerabilities 
• Highest commitment to security and privacy 
• Actively shape the safety of the Android ecosystem 

Achieving the MASA certification proves that Salto is leading in mobile access application security. Salto works to protect partners and customers with the most advanced security and put much effort into implementing best-in-class security standards to keep any building safe. 

To learn more about Salto certifications, visit this link.  

In today's fast-paced and interconnected world, ensuring 24/7 security of physical spaces has never been more crucial. Effective incident notification systems play a pivotal role in ensuring swift responses to potential security breaches, system malfunctions, and other critical events.  

Traditional incident notification systems often lead to information overload and significant delays in response. Operators and systems administrators manage access for facilities – changing access rights, creating new user profiles, and monitoring and securing sites – but at the same time, are bombarded with alerts, from minor issues such as low battery warnings to major security breaches. This not only overwhelms them but also increases the risk of critical alerts being missed. Additionally, the lack of flexibility and analysis in these systems means that security policies, anticipating actions, and preventing situations before they escalate into emergencies via lockdowns and push notifications of potential entry breaches might not effectively alert your response teams. 

Whether it is an everyday situation or an emergency, being ready and aware is critical to ensuring you can quickly respond to whatever situations may arise. Having a comprehensive smart access control system and action plan that can be seamlessly activated ensures you respond fast and effectively to everyday incidents and emergency situations.  

As the dynamics of building and facility management evolve, there is a need for more sophisticated incident notification systems to manage and optimize workflows to deliver a consistent incident response every time. Modern organizations and smart buildings require systems to advance digitization in their operations to offer rapid customization, delegate responsibilities effectively, and ensure that those responsible receive the information they need to act quickly.  

Physical access control that meets modern needs  

Smarter and more secure access control optimizes operations. It addresses building needs and a more secure approach to managing security and incident response. Salto KS and Homelok cloud-based smart access solutions, as well as Salto Space the pioneering SVN data-on-card access control platform, have answered these challenges by introducing significant enhancements to their incident notification systems.  

Salto KS: A new approach for managing incidents and notifications 

Salto KS is a reliable cloud-based access control solution with unified software/hardware architecture that supports a broad spectrum of keyless access methods and integrates advanced security features within a fully remote and wireless cloud-based smart access management platform. 

• Delegated responsibilities: The new system enables both Site Owners and Site Admins to receive and manage notifications based on their interests and role. This delegation helps distribute notifications more evenly and enhances operational efficiency. Previously visible only to Site Owners, notification settings can now be independently managed by Site Admins, although these settings are disabled by default and must be changed. 
• Customization of alerts: Site Admins can now tailor the system to notify them about specific types of incidents, ensuring that each alert is relevant and actionable. Additionally, users can choose to receive notifications for specific locks, allowing for even more precise control over the security monitoring of access points. 
• Flexible notification methods: Site Admins can choose to receive alerts through emails or push notifications through the Salto KS app, selecting the method that best fits their immediate needs.  

Salto Space: Physical access and incident management made easy 

The Salto Space access control platform offers a comprehensive set of features for managing access and security, including the ability to configure alarm events to trigger specific actions in response to various scenarios.  

By leveraging Salto Space’s access control management software alarm events feature, businesses and organizations can elevate incident notification and response mechanisms. The ability to configure specific actions for different scenarios, combined with the platform's user permissions and audit trail capabilities, empowers security staff and operators with the necessary tools to effectively manage access-related incidents. 

• Smart lock connectivity: Detects the loss of connection to a lock, triggering notifications such as email alerts to relevant stakeholders. This proactive approach to monitoring access points ensures swift response to potential security breaches. 
• Sensor signal control: Enables users to integrate sensor inputs with control unit (CU) outputs, allowing for the configuration of specific actions in response to sensor signals. In the demonstration, a physical button simulated a sensor signal, triggering an alarm event to control the action of a relay on the CU, in this case, a beeper. This level of control over sensor inputs and corresponding responses enhances the platform's incident notification capabilities. 
• Door-triggered lockdown: Another highlight of the demonstration was the use of alarm events to enable a lockdown area when a certain door is opened. This feature is crucial for managing security incidents and ensuring rapid response to unauthorized access attempts. 
• Online monitoring: The online monitoring functionality gives users the ability to monitor and control the real-time status of online access points. Additionally, it empowers users to execute actions on doors, such as activating Emergency Open or Emergency Close modes. With online access, the denylist can be automatically transmitted to doors, eliminating the need for manual updates at each individual door.  

Homelok: Access control incident notifications for residential and multi-family properties 

With Salto Homelok's SVN keyless and cloud-based access control platform for residential and multi-family properties, managing access has never been easier. The platform offers quick online administration, giving property managers and residents seamless control over every entry point in the building.   

Salto Homelok's administrator activity screen provides a comprehensive list of events ordered by date and time. Users can easily track activities such as user creations, door unlocks, and access denials. This feature allows property managers to stay informed about all access-related actions within their properties. 

• System Events: System Events are triggered by user actions within the software, typically by individuals with management roles in Homelok. Examples of System Events include user creations, access modifications, and key assignments. 
• Device Events: Device Events are generated by access points and doors within the installation and are primarily initiated by keyholders gaining access. Examples of Device Events include door unlocks by users, access denials, and firmware updates. 
• Unit Activity Monitoring: For property managers, Homelok offers unit-specific activity tracking. In addition to the main activity section, managers can view unit-related events such as unit creations, move-ins, move-outs, and deletions. This allows for a detailed overview of activities specific to individual units within the residential properties managed through Homelok. 
• SVN Events – Offline Event Registration: The Salto Homelok cloud-based platform introduces a revolutionary feature known as offline events within SVN (Salto Virtual Network). This capability allows the system to capture user and access point events, such as a user unlocking a door, and record them in the activity section – even when both the lock and the user's phone or credential are offline. 

Impact of security monitoring across industries  

Recent enhancements to the Salto KS and Space smart access platforms greatly improve incident notification management across different industries, making it easier to tailor responses to specific building needs:  

• Working Spaces: Operators in coworking spaces can delegate notification responsibilities to system administrators like office managers and technical staff. Office managers can get alerts for unauthorized access attempts, and technical staff can be notified about low battery incidents and system malfunctions, ensuring a secure and seamless working environment.  

• Hospitality: Property owners and managers can delegate notification responsibilities to system administrators, such as hotel front desk staff and maintenance staff. Security managers, for example, can receive immediate notifications for guest check-in, privacy, doors left open, while maintenance staff can be alerted about low battery incidents, ensuring swift action and smooth operations.  

• Residential: Property managers can tailor the notification system and delegate alert responsibilities to system administrators like security personnel and homeowners. A convenient smart access solution for residential properties, connecting access control to security infrastructure to manage any access point allows property managers the capability to receive alerts about unauthorized entry attempts while homeowners are sent notifications about door status changes and low battery issues. 

• Student Accommodations: Student residential buildings such as dormitories or apartments benefit from enhanced customization and delegation features. Site Owners can assign campus security as Site Admins to receive after-hours access alerts. Maintenance staff, also as system administrators, are alerted to system malfunctions or doors left open, facilitating a safe environment.  

• Healthcare: Set up real-time alerts for security staff and maintenance personnel to meet the unique security challenges of healthcare. Security staff, as system administrators, receive notifications for tampering or unauthorized access to sensitive areas, and maintenance staff are notified about low battery levels, ensuring locks function correctly.  

• Education: Manage staff, student, and visitor access to buildings or restricted areas on campus grounds using a role-based system with instant detection of individuals at access points. Receive instant notifications and configure customized responses for multiple crisis levels. Enable area-specific protocols for emergency lockdowns or openings. Incorporating electronic door locks for schools improves school security and crisis management plans. 

Improvements to the Salto smart access control platforms’ incident notification system mark a significant advancement in the management of security alerts. By empowering both owners and system administrators with better tools for managing notifications and offering extensive customization options, the system ensures that the right personnel are alerted to the right issues at the right time. 

These enhancements help streamline operations and improve response times across various industries, supporting organizations in maintaining better security and efficiency. 

For more information on how to manage incident notifications, visit the Salto support portal. 

Cleaning & sanitation reduces the risks when using an access point. For nearly a decade, Salto, in partnership with BioCote® – the market-leading antimicrobial technology supplier – has incorporated antimicrobial silver ion technology in its smart electronic lock range, electronic cylinders, locker locks, and supporting devices like wall readers. The addition of BioCote® antimicrobial technology helps reduce microbes, namely bacteria and fungi, on product surfaces, complementing the overall hygiene of building environments. Salto smart locking devices with BioCote® are particularly beneficial for Healthcare, Educational environments and the Hospitality market, as they can inhibit the growth of these microbes on the surfaces of the devices themselves. 

Understanding the need for enhanced hygiene in Healthcare facilities  

In recent years, the standards of healthcare cleanliness have undergone significant changes. The NHS National Standards of Healthcare Cleanliness were updated in 2021 [1] to address the demands of healthcare professionals and patients, reflecting a broader trend across Europe. Regulations now mandate thorough cleaning of premises and equipment, along with regular monitoring and immediate action upon identifying issues. Prioritising cleanliness ensures a safe and hygienic environment, enhancing the quality of care settings [2].  

Various methods, such as using hospital-grade disinfectants, adequate ventilation, and availability of PPE, contribute to maintaining cleanliness in healthcare settings [3]. Antimicrobial technology is increasingly integrated into various products and surfaces as a built-in feature to complement these hygiene measures. This emphasis on cleanliness highlights the importance of strict adherence to cleaning schedules. The integration of BioCote® in Salto access control systems offers a promising approach to enhancing hygiene in healthcare facilities.  

Salto’s advanced access control solutions 

Effective access control systems have an important part in reducing these issues. Through regulating entry and exit points, controlling the flow of individuals, and minimising contact with surfaces, Salto systems surpass these basic expectations of typical control systems by offering the advantages antimicrobial technology, with an innovative approach to addressing hygiene concerns. 

Salto leads the way in providing quality access control solutions customised for various industries, including healthcare or educational facilities. Prioritising smoothness, comfort, and security in developing and manufacturing advanced wireless electronic locking and access control solutions designed to enhance daily life for users. 

BioCote® is an antimicrobial agent that contains silver-ions which are engineered to provide continuous, built-in protection on Salto smart electronic door locks surfaces and hardware devices like the XS4 smart door lock range, Neo electronic cylinders, locker locks, or Design XS wall readers. It works by binding with microbes and damaging their cells in a number of ways, disrupting their normal functions and preventing them from reproducing. 

Leveraging antimicrobial technology helps healthcare providers inhibit the growth of microorganisms. Healthcare facilities face unique challenges in maintaining cleanliness and preventing cross-contamination, necessitating strict and regular cleaning practices. 

The role of BioCote® Antimicrobial Technology in enhancing Healthcare cleanliness  

With BioCote® antimicrobial technology built-in to access control hardware and surfaces, Salto products continuously inhibit the growth of microbes. This proactive measure of hygiene control not only promotes cleanliness on the products surface, but also reduces potential cross-contamination.  

There are many expectations for the methods used for healthcare environmental cleaning [4]. Antimicrobial technology covers a multitude of benefits whilst maintaining the cleanliness of healthcare environments. By ensuring a broad spectrum of antimicrobial coverage, rapid action, and persistent effects on treated surfaces, BioCote® contributes significantly to overall cleanliness by providing a long-lasting and effective feature that inhibits the growth of microbes.  

Implementing antimicrobial additives into the manufacturing process provides numerous benefits to the product. BioCote® works continuously to inhibit the growth of microbes on a surface by up to 99.99% without washing off or wearing out over time, lasting the lifetime of the product. The benefits of BioCote® technology in Salto systems contributes to the success of industry hygiene standards, providing peace of mind to healthcare stakeholders and ensuring compliance with best practices.  

BioCote® protection is simple, long-lasting, and effective 

BioCote® antimicrobial protection consists of silver-ion technology which is integrated during the manufacturing process, therefore, providing up to 99.9%, 24/7 protection against an array of microbes including influenza A H1N1, E.coli, Salmonella and antibiotic-resistant CRE, VRE, and MRSA. BioCote® cannot be wiped or worn away, therefore enhances hygiene management and reduces the potential for cross-contamination. 

• BioCote® silver ion technology is simple. The Salto BioCote® finish is applied to parts of the escutcheon for a small additional cost. The silver coating does not affect the aesthetics of the product and BioCote®-treated products can be cleaned with gentler cleaning products and need no extra maintenance. Regular cleaning practices is suitable to maintain the warranty of the finish.  

• BioCote® silver ion technology is long-lasting. BioCote® is an antimicrobial agent that contains silver. Silver does not break down over time, so it will not leach from or rub off treated surfaces. 

• BioCote® antimicrobial protection is effective against a broad spectrum of microorganisms. BioCote® silver ion technology significantly reduces the level of microbes on Salto smart locking devices, readers and door handles by up to 99.99%, offering 24/7 antimicrobial action against an array of microbes. This reduction in microbes helps prevent degradation, ensuring the surfaces remain cleaner and fresher for the entire lifetime of the Salto smart access point. 

Exploring the power of BioCote® in Smart Buildings 

Salto systems enhanced with BioCote® technology are designed to work alongside cleaning practices, ensuring comprehensive coverage even in spots that might be overlooked. It is important to understand that antimicrobial technology does not replace cleaning efforts but rather boosts the hygiene of the product’s surface. Tested and proven safe for use, BioCote® is trusted globally for long-lasting action, which remains effective for the entire lifespan of the product -sometimes even extending it beyond expectations by reducing microbes that cause material degradation. Moreover, BioCote® helps inhibit the growth of microbes that can cause staining and odours. Being the only HACCP-certified antimicrobial additive supplier ensures the safety of integrating BioCote® in products and surfaces that may come into contact with food, offering reassurance on hygiene and quality.  

By introducing BioCote® antimicrobial technology, Salto helps to support a cleaner and more hygienic environment. This is of particular importance in any public or shared space setting, as it improves the hygiene of common touchpoints and helps to prevent microbe cross-contamination. 

Looking to learn more? Click here to discover Salto’s smart access solutions for Education and Healthcare, and follow us on LinkedIn or Instagram for the latest updates 

1. https://www.england.nhs.uk/publication/national-standards-of-healthcare-cleanliness-2021/  

2. https://www.cqc.org.uk/guidance-providers/regulations/regulation-15-premises-equipment 

3. https://www.ecdc.europa.eu/en/publications-data/considerations-infection-prevention-and-control-practices-relation-respiratory  

4. https://www.cdc.gov/hai/prevent/resource-limited/supplies-equipment.html  

There’s no doubt the demand for smart living is on the rise. Residents today place a high value on security and convenience but also want the technology and functionality that smart living provides. To top it off, the solution needs to be seamless and easy to use at the same time. 

Homelok is Salto’s new platform dedicated to the residential market. It is an all-in-one solution that integrates smart access control technology, hardware, cloud software, digital keys, a smart living ecosystem, and global service support. 

Salto has developed advanced and aesthetically designed residential-specific electronic access control solutions that set a new standard in the industry– from keyless building access and common area organization to unit door management – with one easy to use system for residential properties of all types and sizes.

If you are a resident of a newly-acquired home or are wanting to upgrade your current home and are looking for an enhanced living experience, then you won’t get better than Homelok. Not only does Homelok offer one platform for a myriad of solutions, but it’s easy to install and maintain. Property manager? Think streamlined operations and easier (and smarter) access control to all properties.

At Salto, we are very proud that Homelok is the complete package. From the tech to the global support, Homelok is truly the all-in-one solution you need.

Innovative digital access technology that provides a more connected, keyless resident experience

Homelok’s ground-breaking and innovative technology is versatile and globally compatible. Plus,  Homelok will continue to evolve to support future developing access control requirements. The platform’s fusion of cloud-based and standalone SVN smart access technology optimizes deployments and integrates seamlessly within the smart building ecosystem.

• The industry-focused front-end solution is built on top of a core Nebula back-end/API.
• The platform leverages tried and trusted existing Salto-based Core Technology.
• Salto’s revolutionary SVN (Salto Virtual Network) data-on-card solution transforms access control by shifting data from locks to smart credentials populated with users’ credentials via encrypted RFID technology.
• Salto BLUEnet Wireless access control is networked through Bluetooth LE RF. It provides real-time links to the cloud with standalone, battery-powered smart locks. 
• JustIN Mobile replaces physical keys or cards with digital ‘keys’ sent to verified iOS or Android devices. These phones then use BLE (Bluetooth LE) and NFC to activate electronic locks around your site. 

Fully compatible, robust hardware for new builds or retrofit doors

Homelok’s residential product range combines proven robustness, the highest quality in materials, the latest technologies, and elegant design – making it suitable for a wide range of access control applications.

• DBolt are compact, wireless electronic door lock cylinders designed for doors where fitting an electronic lock is not possible or not required.
• XS4 and AElement Fusion electronic locks are smart, secure, innovative, and easy to install. The smart door locksets need no hard wiring and provide a wire-free networked smart electronic locking solution with a wide range of features.
• Design XS wall readers facilitate the integration with almost any type of installation and access control application. i.e. lifts, sliding doors, or electronic gates, where control must be boosted by online real-time access control.  
• Neo cylinders are compact, wireless electronic door lock cylinders designed for doors where fitting an electronic lock is not possible or not required.

Cloud-based management software gives ultimate control and blends seamlessly with operations 

Using either a web-based or a mobile app that integrates all your access control needs, operational challenges and security risks can be completely eliminated. The mobile and web applications provide the following:

• A safe and convenient environment for all property management operations, giving you - the property manager - all the latest resident access information for all doors in your property.  
• The ability to easily administer resident key cards, revoke access, or eliminate lost user key cards.
• 24/7 monitoring with alerts and full remote management capabilities from a single interface connecting to all properties, units, users, and access points.
• Industry-leading security practices, including advanced encryption, to provide users a secure and seamless keyless and mobile experience.
• Give, change, and remove users’ keys remotely without being physically present.
• Users can unlock or lock access points remotely in real-time from their mobile phone, tablet, and laptop.

Transcend the user experience with digital keys and mobile access

Digital keys replace the hassle of physical keys. By using their smartphones to lock or unlock their doors, users, staff, residents or visitors can come and go more easily. 

The benefits of digital keys: 

• It makes access fast, easy to use, convenient and secure 
• Deploying of keys for staff, guests, visitors, or residents is instant and smart 
• Protected with advanced privacy and security features 
• Provides safe access to any door anywhere 
• Streamlines access control, reduces plastic waste, and solves lost key problems

Salto Homelok provides digital keys in three mediums:

• The Homelok app enabled by JustIN Mobile Core Technology makes it easy and secure to incorporate smartphones as a part of the access control solution in your property.
• Salto’s Homelok platform can distribute digital keys to the Apple Wallet, enabling compatible iPhone and Apple Watches to unlock Salto smart locks without the need to download any Salto apps.
• Salto has a range of physical smart keys that make use of contactless RFID technology. 

Homelok enables the smart living ecosystem

Smart living is not just about access control. It’s about having a completely connected environment that functions according to your individual needs. Think air conditioning that switches on when you want it and at your desired temperature, intercom systems, or turn on the lights using a voice command. Homelok is an open platform that can be fully integrated with all other smart devices or operations in your home, playing its part in the smart living ecosystem, reducing infrastructure and complexity.

Global service and support

All Salto Homelok users benefit from global support from the worldwide network of Salto offices and Certified Partners.

Put all the above facets together, and you are met with a formidable solution that delivers convenient, secure, and technology-enabled living, elevating the residential digital access experience. 

Would you like to hear more about Homelok’s all-in-one solution? Contact our team today to see how Homelok can change your lifestyle.