SALTO expands its partnership with Spaceti by integrating with SALTO KS cloud-based access control solution

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We are very excited to announce Spaceti as a technology partner. By integrating with SALTO KS, users are enabled to reserve meeting rooms for specific timeframes through the Spaceti Booking System and automatically get access to the rooms for the reserved times and days.

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Founded in 2016 SaaS (Software as a Service) Holistic Building Experience technology platform Spaceti is used by both landlords and occupiers to enhance the building experience for the users and gather and manage all of their data in one place. Spaceti was the first-place winner in the prestigious Worldwide Proptech startup competition by MIPIM in 2019. Spaceti offers its client adaptability and scalability with a range of flexible, interoperable modules allowing clients to customize their solutions based on their key-organizational priorities. And is today running in over 200 workplaces and has global coverage with localized partner support.

We are very excited to announce Spaceti as a technology partner. By integrating with our cloud-based access control solution SALTO Keys as a Service, Spaceti users are enabled to reserve meeting rooms for specific timeframes through the Spaceti Booking System and automatically get access to the rooms for the reserved times and days.


SALTO took this opportunity to ask Spaceti’s CTO & Co-founder Ondrej Plevka about the integrations’ possibilities and what he foresees for the future:

Spaceti offers a Holistic Building Experience platform and works with clients to realize their smart building development vision. Can you give us an example of how this works?

The example has 3 levels of human interaction with the smart building. 

  • Passive. We collect data from sensors on occupancy, air quality, or energy consumption and show it in real-time to people or process them in our historical analytics proprietary tool. 
  • Active. We enable people to book spaces (workspaces, meeting rooms, parking spaces, etc.), get context on what services the building can offer, and be a part of social features like Newsfeed or Events. 
  • Interactive. People can open doors with their phones based both on static access or dynamically based on the booking of a given space. Also, they can interact with smart lockers and share their access with colleagues. Last but not least, people can call elevators from their phones.
SALTO expands its partnership with Spaceti by integrating with SALTO KS cloud-based access control solution
Three key phases to achieve a Holistic Smart Building Experience according to the Spaceti framework.

How do you help companies to enhance their performance of spaces over time?

We provide a Workplace analytics solution that enables companies to enhance their workplace performance by using that space more effectively. Our solutions help companies to become more flexible, agile, and responsive to future changes in the workplace environment by providing a better understanding of office layouts, and patterns in utilization per department and gathering insights into employee preferences for better comfort and improve their workday performance.


What would be the ideal digital infrastructure for a company, according to Spaceti?

We believe that the ideal digital infrastructure for a company must be capable of supporting modern and secure APIs, allowing each system to be used as a building block. The ideal digital infrastructure should also be prepared to connect to a cloud and enable the business to adapt to change.

It is a well-planned digital ecosystem that maximizes the value of data, integrates internal and external systems, and offers a platform for business innovation.


You help companies with data to transform vacant areas into flexible coworking spaces. How do you feel the workplace is changed positively because of your platform?

Spaceti's data-driven approach is helping companies transform vacant areas into flexible workspaces that meet the needs of both tenants and employees. Based on a data-driven approach, we help companies identify which spaces need to be transformed and create a space that can be used for any work: from traditional offices to co-working spaces, coffee shops or restaurants, or even recording studios.

An excellent example of this transformation is The Music Station. Together with our partners, we helped Warner Music Spain create a new creative co-working environment for Warner Music employees, artists, composers, producers, and managers, providing them with a powerful tool to enhance the building and workplace experience while enabling hybrid and flexible work via the mobile app.

Read the case study here

We believe that our platform positively changes the workplace because it provides a holistic solution for companies to establish a space-efficient and cost-effective workplace environment while satisfying the needs of tenants and employees.


Do you think becoming data-driven is the only way to elevate operational efficiency for a company?

As data-driven operations have evolved, they've become a must-have in today's rapidly changing business environment because they also provide support to other parts of operations within a company.

SALTO expands its partnership with Spaceti by integrating with SALTO KS cloud-based access control solution
Spaceti offers flexible, interoperable modules allowing clients to customize their solutions based on their key-organizational priorities.

How does the integration between Spaceti and SALTO KS help companies scale?

Spaceti integrates with SALTO KS to create a strong competitive solution for both static and dynamic keyless access based on Spaceti Booking System. The easy installation of SALTO KS, combined with its fast connection to the Spaceti mobile app, helps companies scale through simple implementation.


Can companies also integrate with your product when they would like to learn more about their use of gas, air quality management (temperature, humidity, CO2, etc.), and smart parking, for example?

Yes, we offer integration with third-party systems. Our cloud infrastructure is prepared for quick integration and provides a modern and secure API. 

 

Please contact one of SALTO’s sales teams for more information. They are more than happy to give you all the information you need!

Would you like to become a SALTO technology partner? Fill in this form, and we will contact you as soon as possible.


 

 

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Security Essen: Bringing SALTO group ground breaking solutions together

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This year’s edition in September was a special version with all the SALTO group companies present after a period of not being able to see each other face to face.

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Every two years the trade fair for security in Essen, Germany, is a big part of our joint efforts to put SALTO Systems on the (security) map. With every edition, the ESSEN security fair is getting more popular. With over 1000 exhibiting companies and more than 40000 visitors for the 2022 edition, this is almost an understatement. This year’s edition in September was a special version with all the SALTO group companies present after a period of not being able to see each other face to face. 

Security Essen: Bringing SALTO group ground breaking solutions together

At the Essen fair, we could see the names of the group companies proudly presented on SALTO staff sleeves. Together, the companies form a collective of solutions that fit the needs of multiple verticals. The Essen security fair was the ideal opportunity to see first-hand the latest products and technology available and provided an opportunity to network and build partnerships with members and executives in the industry. 

Security Essen: Bringing SALTO group ground breaking solutions together

While combining these companies, SALTO Systems remains the heart and soul of the company: including the founders that once started a small business in lock manufacturing. The ‘small business’ SALTO Systems once was, has grown out to be an industry leader in electronic locking and smart access with market-leading positions in key geographies and a diverse range of services with, currently, not only specialized in top-notch hardware but additionally the software which makes the hardware smart. It was a very special moment to see employees of all SALTO group companies intertwine: Clay Solutions, Cognitec, Contidata, Conlan, Bluefield Smart Access, Gantner, and Danalock were among the 120 people present from SALTO!

Security Essen: Bringing SALTO group ground breaking solutions together

“SALTO has significantly expanded our range of products and services over the past two years through the acquisition of several technologically-innovative companies. At Security Essen, we’ve showcased the interaction of the different solutions of our Group companies live for the first time. - Axel Schmidt, Managing Director SALTO Germany.
 

With all these specialties combined, SALTO continues to push boundaries by expanding the envelope of what is possible and how the latest and emerging technologies can be used to create keyless buildings that are smart to own, operate, and manage. Think of face recognition, smart locker- and payment solutions, license plate recognition, and cloud-based access control. Besides expanding the company with the group companies, we have been growing our solutions with technology partners. By collaborating with all these partners we continue to develop the technologies and solutions that will help customers in various industries to drive intelligent building management and smart access technologies with more integrated and streamlined keyless and contactless solutions.

Security Essen: Bringing SALTO group ground breaking solutions together

If you missed us at ESSEN  make sure to join us at one of our upcoming events. For details on these events – or to learn more about us – visit our events page here.

Don’t want to miss out on the latest from the world of access control? Follow us on LinkedIn and/or Instagram to stay up to date.

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Discover why B. Amsterdam uses SALTO KS’ Digital Key as its primary access method

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The B. Amsterdam coworking hub in Amsterdam, the Netherlands, is built to give entrepreneurs the flexibility and inspiration they need to grow their businesses.

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The B. Amsterdam coworking hub in Amsterdam, the Netherlands, is built to give entrepreneurs the flexibility and inspiration they need to grow their businesses. In the open-plan coworking space, you will find like-minded people. This often results in an increase in collaboration, igniting great ideas that might have not come to life otherwise. With a ‘full membership’ you get to enjoy this entrepreneurial community, and additionally make use of unlimited access to events, support, and facilities any coworking space should be proud to offer such as a padel court! All of this is spread over three buildings situated close to one another.

For this interview about how SALTO Keys as a Service helps B.Amsterdam increase member satisfaction, we spoke to Robin Slijkhuis, their New Business & Sales Manager.

 

What challenges or needs did you face in your building facility that led you to look for an access control solution like SALTO KS?

Well, there are approximately 300 spaces that need to be opened and closed on a weekly basis. This is time-consuming. We needed to get new keys, hand them over, get them back, change them, and worst of all, dismantle locks when someone lost a key. You can imagine with all these businesses that rent a space at B.Amsterdam there was a lot of administration, and therefore frustration regarding key management.

B. Amsterdam coworking hub in Amsterdam
B. Amsterdam - coworking hub in Amsterdam.

What steps and processes did you follow to determine your specific access control needs? 
There is great circulation in the number of people coming and going. The Digital Key functionality is therefore a big plus of SALTO KS. Because of Corona and after there was an increase in flexibility. We don’t need a receptionist anymore because there are no keys. Different types of people come and go such as members, cleaning staff, suppliers, and employees of ‘STACH’ the in-house coffee bar. We have people coming in from 6 am to 11 pm without any hassle. We are not using it yet but it would be ideal to share keys with guests of our members. For instance, when one of the companies that rent a space organizes an event they can simply send the ‘key’ to their guests so they can come in at a specific time. Additionally, it’s nice that the organizer can see who of the invitees came and maybe wants to subscribe for more events or information.

B. Amsterdam coworking hub in Amsterdam
B. Amsterdam - Padel courts.

Why did B. Amsterdam choose SALTO KS in the first place over any competitor and how does it compare to previous management?
From the very beginning, SALTO KS was chosen as the access control management tool for B.Amsterdam. I wasn't included in the process but I find SALTO KS very reliable and easy to use. It’s also a big advantage that SALTO KS can be integrated with Office RnD which increases the ways we can optimize our member experience. It goes without saying, this way of managing access control in the buildings is way better than when we were working with mechanical keys and a receptionist.
 

How many members do you have in one building on a regular basis?
It depends on the day, but we have 300 offices spread over three buildings, with 3000 members, a STACH (coffee bar), and, event rooms. So I would say 750 members per day. 
 

B. Amsterdam coworking hub in Amsterdam
B. Amsterdam - Offices.

What type of openings do you use and why? 
We have an 80% Digital Key adoption rate which means most people use the Digital Key feature to open their offices. We have a lot of regular suppliers such as cleaners and grocery delivery services who can get their own personal keys. We can see exactly who was in the building and at what time which makes a great case to attract new potential members. It gives them a sense of security. 

I recently learned about the Digital Key widget which seems to be a great next step for our members to make it even easier to open their doors.
 

How much does using SALTO KS reduce the cost and time of your building operation management tasks?
I don’t have the exact numbers but I’m guessing it’s a lot since we don't have to replace any locks or keys anymore and a receptionist is not necessary for access management at all times. It’s also helpful that we know when an office is empty so we can directly notify the cleaners to come and get the office ready for the next day/member.
 

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B. Amsterdam - Offices.

How does using SALTO KS ignite the sense of community at B. Amsterdam?

Because you are able to get in the building and your office straight away, members feel included from the very beginning of their journey at B.Amsterdam. Members feel like they have ownership of their ‘own’ office, instead of a big building where they are just a ‘number’, which contributes to the exclusivity B.Amsterdam offers. 
 

What would you tell others who might be considering using SALTO KS?

SALTO KS makes operations way easier, and it increases member satisfaction. The system is intuitive so adding, deleting, and blocking members is a simple task.
 

Thank you, Robin, for taking the time to meet with us! It’s an honour to have B.Amsterdam in our customer portfolio.


Are you looking for a private office or a nice spot in an open office filled with entrepreneurs? Contact B.Amsterdam

Do you own a coworking space or are you interested in SALTO KS for another reason? Please contact one of SALTO’s sales teams. They are more than happy give you all the information you need!

Don’t want to miss a thing? Follow us on LinkedIn and/or Instagram to stay up to date.

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Hybrid Hotels: meaning and hospitality opportunities

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In the second post of our 6-Part Coliving Blog Series, Leah shares how the Hybrid Hospitality trend is changing the way we think about travel and hospitality.

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Coliving Consultant and Community Experience Specialist, Leah Ziliak is one of the world's leading experts in the industry. In the second post of our 6-Part Coliving Blog Series, Leah shares how the Hybrid Hospitality trend is changing the way we think about travel and hospitality. 

Working from the rooftop of a trendy hotel in Cape Town with 200 Mbps internet, a dedicated call room, and a barista serving up the perfect flat white, it's easy to see just how much the hospitality world has changed over the last decade. Remember when the 'business centre' of a hotel meant a couple of clunky desktops facing a beige wall with a printer?

With a coworking space, community events, group fitness classes, and even a mini movie theatre and a popcorn machine, this is more than just a hotel; it's an experience.  A Hybrid Hospitality experience.

Hungry? Scan a QR code at your coworking desk and the cafe downstairs will deliver your falafel wrap and cold-pressed juice right to you. Bored? Download the community app and you’ll see a list of social events to choose from. Stressed? Book a massage using your smartphone and easily access the spa with keyless entry. 

Hybrid Hospitality
Zoku | Award-winning Home/office Hybrid Hotels In Europe


So, what exactly is Hybrid Hospitality?

Hybrid Hospitality is essentially a blend of the traditional hotel experience, with elements of the coworking and coliving spaces as well as

restaurants, wellness, retail and more. With Hybrid Hospitality, people can live, stay, eat, drink, work and socialise all in one dynamic space. Hotels, hostels, restaurants, bars and other hospitality venues are making the shift to create multifunctional spaces that foster connection and enhance the overall guest experience. 

Hybrid Hospitality is a growing trend, and for good reasons; it’s enabling hotels to expand their offerings, bring underutilised spaces to life, connect guests to a community, and draw in a whole new demographic.

Hybrid Hospitality
Zoku | Award-winning Home/office Hybrid Hotels In Europe


So, why are we seeing such a massive push toward Hybrid Hospitality?

  1. Consumer Trends: 

    In recent years, the hospitality industry has seen a shift in consumer trends. Millennials especially were looking for more out of the hotel experience and wanted to be part of a connected, engaging environment.

    Traditionally, hostels offered a great community experience, but were lacking when it came to high-quality spaces and superior hospitality experiences. On the flip side, hotels offered great spaces and excellent hospitality, but lacked any sort of community or connection.

    Because of this, we saw innovative hostel brands listening to those needs and creating a more elevated experience, offering work-friendly environments, well-designed spaces, private room options, and expanding the typical backpacker demographic.

    We also saw hotel brands focusing on community, events, neighbourhood integration, keyless access solutions for increased flexibility,  and rethinking common areas to create an experience that went beyond just a comfy bed and room service. 
     
  2. The Pandemic Effect:

    Since the beginning of the pandemic, we’ve seen an even greater expansion of the Hybrid Hospitality trend. The number of remote work opportunities has grown exponentially, meaning that people have more freedom to choose how/when/where they work. The work-from-anywhere movement has had a massive impact on the hospitality industry.

    Why take just a weekend trip, when you can bring your laptop and make it a month-long trip? Providing guests with ‘live-and-work-friendly’ spaces enables brands to cater to these longer-term stays.

    We’re also seeing a rise in remote work retreats and workations, with some companies offering travel perks to their employees, such as the ability to spend up to 6-8 weeks working from a location abroad. Employees are more mobile than ever before and the hospitality industry is ready to act as a home away from home for this new business traveller.
     
  3. Digital Nomadism:

    With the rise of remote work, we’ve also seen an increase in long-term travellers. Digital Nomads often give up their homebase altogether and choose to live from different hotels, hostels, and coliving spaces around the world.

    It used to be that business trips and vacations were the only reason to leave home, now for an estimated 35 million digital nomads around the world, ‘home’ is constantly changing and can be anywhere in the world. Extended travel was once only a privilege for the super wealthy, but has now become an opportunity for the everyday remote worker. Hospitality brands are adapting to the needs of this growing demographic.

    Hospitality brands are adapting to the needs of this growing demographic who have a different set of requirements than your typical vacationer. Digital Nomads are incredibly well-travelled, tech-savvy and place a high value on freedom and flexibility within their living spaces.
     
  4. Expanded Amenities:

    For many years, ‘hotel amenities’ were limited to a few different things - bathrobes, a gym, tiny bottles of shampoo and overpriced laundry services. But, in the modern-day hospitality world, it can (and should) be a whole lot more. And, as more and more forward-thinking brands provide these extras to their customers, expectations will be higher.

    Today, amenities can mean providing guests with opportunities to socialise through community events and connecting to the city in a more authentic way. Many hybrid hospitality brands are also looking to serve as a neighbourhood hub and integrate more effectively into the local community.

    Amenities can also mean implementing tech-driven services like digital check-in, keyless entry, and the ability to make restaurant or spa reservations from your smartphone to create a flawless overall experience.
Hybrid Hospitality
Zoku | Award-winning Home/office Hybrid Hotels In Europe

In general, this new wave of guests are looking for much more from their hospitality experiences and brands are finding unique ways to provide increased value to their customers by offering flexible workspaces and tech-driven solutions such as a digital key to access the facilities on-the-go. 

With endless hospitality options out there, why not spend your money with the brands that truly align with who you are and what you need?

The Hybrid Hospitality model not only benefits consumers who now have a myriad of interesting choices at their fingertips, it clearly benefits the industry as well. By providing these unique customer-centric experiences, hospitality brands are able to generate new revenue streams, optimise their spaces, create brand loyalty and appeal to a much wider range of guests.  Not to mention, they’re able to enhance their entire guest experience in a very forward-thinking way.

The coliving concept is not simply a fad that will be fast forgotten - it’s an exciting time for the entire hospitality industry, but it’s also a key turning point for brands that want to stay competitive and relevant in the future. There are plenty of spaces in the world where you can get a quiet night’s sleep and a decent meal. But, the brands that are standing out above the rest are the ones who are creating something truly unique - both functional and engaging. It’s a whole new modern hybrid world out there and the smartest brands are here for it.

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Salto launches integrated Technology Partner Program

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We are now thrilled to announce that we are offering other best-in-class technology leaders the opportunity to partner with us for an integrated and improved customer offering.

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Salto Systems offers cutting-edge smart access technology to businesses for a complete smart building experience.

We are now thrilled to announce that we are offering other best-in-class technology leaders the opportunity to partner with us for an integrated and improved customer offering.

Why to become a Salto Technology Partner?

Salto’s Technology Partner program empowers best-in-class technology companies to link into our access control Technology Platforms and integrate and certify their solutions within Salto's smart locking product portfolio.

As such, we are looking for third-party systems to integrate with our smart access technology architecture with the aim of improving any type of facility’s operations in terms of efficiency, flexibility, and security. Our aim is to provide you and your customers with the ultimate smart keyless living experience. 

Technology partners will benefit from these integrations by delivering comprehensive solutions that unite smart access control, security, building automation, software, property management software, operations, and more, in an all-in-one integrated technology platform.

In a nutshell, by partnering with Salto, companies can offer improved access control solutions for their customers and overall operations enhancements for complete building management.

SALTO Technology Partner Program

Salto offers a range of solutions to technology partners

Through the SaltoTechnology Program, our partners will have access to the following solutions:  

  • Smart access experience, delivering seamless, keyless building experiences to users.
  • Wireless technology for electronic locking solutions via an on-premise network or the cloud. 
  • Mobile device access and digital key solutions.
  • Secure and robust performance across all products. Salto is trusted by industry-leading companies worldwide and offers this peace of mind to potential partners.

Salto’s Two Main Solutions

Salto was the early leader in cloud-based access control technology and has become a major player in keys-as-a-service providers over traditional access control solutions, accelerating digital access transformation projects. The Salto portfolio now includes world-class software management, cloud solutions, and mobile applications for businesses of all types and sizes.

SALTO smart access main solutions

 

  • Salto Space: Technology partners can benefit from Salto’s stand-alone, virtually networked, wired, and wireless online smart access control platform

    Salto Space is a fully-integrated, stand-alone wire-free smart-locking platform and web-based software management system that brings seamless access to every door in any building in an efficient, flexible, safe and secure way. 

    Our partners are offered a smart access control on-premise platform that’s designed to work in a wire-free environment. 

Click here to learn more. 
 

  • Salto KS: For a truly unique offering, Salto’s technology partners can make use of a scalable and flexible cloud-based smart access control solution with best-in-class real-time capabilities.

    Salto KS offers proven reliability and recognized stability for our technology partners. This service provides higher functionality and performance than what is possible with a traditional mechanical key access solution. 

    Our Salto KS cloud-based access control product range offers a flexible solution that requires no software installation with remote management capabilities and endless integration possibilities for our partners.

Click here to learn more. 

 

Technology partners: bringing excelence to customers


Technology Partners benefit from a wide product range across numerous industries

Salto Systems offers cutting-edge solutions across a range of industries, including; Commercial, Healthcare, Hospitality, Retail, Coworking, Shared Living Spaces, Corporate Smart Offices, Fitness Centers & Gyms, and Residential.

Our current partnerships include a broad range of integrated systems, such as Property Management Systems, Check-in Solutions, Mobile Apps, CCTV Security Cameras and Video Surveillance, Intercoms, Room Management Systems, Time Attendance, Booking, Management software, Visitor / Identity Management, Elevator / Lift Control, and Point of Sale software.

Technology partners are not limited by their industry by any means. SALTO Systems is confident that we can find a smart access solution for virtually an interested technology leader.
 

Technology Partners have online access to Salto’s customizable smart access technologies

Salto Systems offers an online platform for partners to customize their access solutions. Our technology partners will benefit from our extensive product portfolio for their systems integration, which includes:

  • Electronic Locks and cylinders for Doors: We have an extensive range of electronic door locks that make use of wireless, keyless, card access technology, as well as a range that makes use of a keypad with a unique safety code.
  • Wall Readers and Controllers: Control access with sleek, easy-to-fit wall readers that offer contactless, keyless access and control.
  • Locker Locks: Safely store contents with electronic locker locks that make use of pre-programmed keyless technology to give authorized users access to the locker content.
Salto’s customizable smart access technologies

Become a Technology Partner today

Contact Salto Systems, and we will not only demo how our product works, if you’re interested in becoming a technology partner, we’ll also discuss a truly unique integration solution. 

We are confident that our innovative and customizable technology will be able to support our certified Technology Partners so they may better their service offering. 

Technology Partners can look forward to becoming a SALTO certified technology partner to deliver even more innovation for their brand, bringing their customers so much more in the keyless living experience. 

Learn more about becoming a technology partner and sign up today

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How we handle SLOs for SALTO KS

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Part of our continuous effort to support growth while maintaining performance, reliability, and predictability is defining SLO’s (Service Level Objectives). 

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Part of our continuous effort to support growth while maintaining performance, reliability, and predictability is defining SLO’s (Service Level Objectives). Those are meant to define the expected service between the provider and the customer. They are specific measurable characteristics such as uptime, operations, and speed. For the cloud-based access control solution SALTO KS we will explain which SLO’s we measure and why.

Uptime

Up to now, our major focal point for measuring our overall Service Level Objective has been to look at the uptime of each individual service in our ecosystem and make sure those are at least adhering to our percentage of 99.9700%. The fact that we are meeting and exceeding that percentage for quite some time now is a great achievement of which we are very proud!

SALTO KS SLO's

So?

Well, the high uptime percentage doesn't say that much about the customer experience. With a high percentage of platform availability, SALTO KS customers will be able to reach the platform and services, and the platform will do what it is supposed to do, but it does not say anything about the performance of individual functions a typical customer uses. We decided it was time we started looking at other things to measure.

What is important to the customers?

The operations of access control are of utmost importance for our customers. Fluctuations in individual response times of endpoints (i.e. the communication points that external software programs must send a request to in order to communicate with our API) that are used to control access rules like assigning a tag (physical credential), adding or removing a user from an access group, blocking a user, and configuring offline access for a lock have a big impact on the day-to-day experience of a client may have while performing their daily tasks. 

Another important factor is the overall performance of operations that require a direct response from an IQ (Edge device), like activating an IQ in a mobile app, performing a remote opening, or generating a Digital Key. If it takes too long, users might consider it not working or at least bothersome. When changes have been made to access rules, we want to make sure that they are applied to the IQs involved as fast as possible, because only then they will have an actual effect.

Reporting

Last but not least, we want customers to be able to retrieve event information in a performant way. We have two different types of events: entries (basically openings and  rejections from locks, so large volume) and incidents (alerts like doors being left open and lock tampering, so low volume).

We know that other things happen that could make or break customer satisfaction, like installing or restoring IQs, attaching locks, and receiving notifications and we do measure them, but the four categories mentioned above are what we consider most important for the largest number of users.

KS_mobile_web_app


What do we want to achieve and measure?

For these four types of interactions with our platform, we needed to come up with response times or maximum duration times that would be considered “good” and “natural” from a user perspective, and we should then compare those to what we are actually delivering.

As a general point, we decided that we should be able to achieve our “good” performance goals at least 75% of the time. This would obviously mean we could score less during some peak hours, but overall the customer experience would be good. We decided to measure against that over a period of 7 days to be able to clearly see fluctuations during the week.

We set the following SLO’s for each of the four types:

  • Access Control operations: response time should be less than or equal to 0,5 seconds.
  • Synchronous IQ operations: response time should be less than or equal to 2,5 seconds.
  • Sync performance: the duration should be less than or equal to 30 seconds for Local Access Management sync, PIN sync, and Accessor/Key sync combined, and less than or equal to 5 seconds for Offline Access Key sync.

Reporting: response time should be less than or equal to 3 seconds for entry reporting and less than or equal to 1 second for incident reporting.

These SLO’s aren’t just there to give a nice overview, they’re used in day-to-day monitoring of system performance. The team is on-call 24/7 to ensure the right user experience. The SLO’s, metrics and goals are reviewed by the teams recurrently to guarantee we live up to all expectations. The dashboards are shown in the Clay office where SALTO KS is built and can be viewed “live” from any location, to guarantee each of the team members are well aware of the performance of the platform and show the direct impact of their work.

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So where do we go from here?

In the past, we have been working on defining ways to improve mainly our LAM (Local Access Management) sync process so we are able to set achievable goals per sync type and also per tenant in the future, whilst still being able to cope with our projected growth. We see that sync performance is heavily affected between tenants and although our performance is good most of the time, sometimes it can be a challenge. At least now we feel we can immediately see any effect on performance that has an impact on our user experience and shift our focus accordingly if needed. During the design of any new component, we now keep in mind the ability to measure its performance from the start so we won’t need to struggle afterwards.

We have also defined some SLO notifications in Datadog, all based on the numbers above (and some more detailed ones). Whenever we see an increase in failure to achieve our intended performance, our ‘Core team’ is notified so we can investigate. From what we see now these are temporary states that recover within 5 to 10 minutes and are caused by the incidental increased load. We will be turning these in the coming weeks so they are not generating false alerts before we will increase the audience for them. For the operations mentioned above, all our SLOs are performing around or above 90%, exceeding our 75% target by quite a lot.

Find us on Instagram and LinkedIn to start the conversation. Want to stay informed about everything access control? Click here to discover more about SALTO’s solutions.

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Kristin Pater, SALTO KS: “Industries can benefit from a great access control solution in more ways than they initially assume”

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Managing who has access, when and to what is difficult, especially for big companies. And we’re not talking only about digital access to passwords or sensitive information - hardware infrastructures are also on the list of items to which access needs to be overseen.

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Managing who has access, when and to what is difficult, especially for big companies. And we’re not talking only about digital access to passwords or sensitive information - hardware infrastructures are also on the list of items to which access needs to be overseen.

While password managers, both on the individual and enterprise level, are great for keeping track of who can access which sites and documents, they won’t work in the physical sense with, let’s say, doors. And a physical door into the building can also be a door to highly sensitive digital assets.

To talk about the importance of access control systems to the security of a business or individuals, Cybernews reached out to Kristin Pater, Marketing Manager responsible for the SALTO Systems product: SALTO KS.

What did the development of SALTO Systems look like?

SALTO Systems is a technology advance access control hardware and software provider and was ignited by the passion of a small group of enthusiastic and highly experienced professionals who were eager to provide a world-class access control system that would be simple to use and extremely efficient, giving users the ability to control all their access needs. Since their ground-breaking start, SALTO Systems have made a great impact on the way people around the world operate their businesses offering best-in-class access control solutions.

Can you introduce us to your access control solutions? What are their key features?

SALTO Systems not only offers hardware but also KaaS (Keys as a Service), such as the cloud-based access control solution SALTO KS. The main features are the ability to securely grant access or to send a Digital Key to anyone with a smartphone, making giving and receiving access much more user-friendly. The solution makes it easy to grant access to individuals or groups for selected locks and timeframes, to see who goes where and when, and if necessary, block users on the go.

The ability to integrate your existing app with the SALTO KS API is a game-changer for many industries. Their own app will be enhanced with all the benefits of SALTO KS by integrating our API or, depending on the business applications needs, building their own access control solution or by connecting with other building services.

In your opinion, which industries should be especially concerned about implementing access management solutions?

I don't want to say ‘concerned’ but I do feel a lot of industries can benefit from a great access control solution in more ways than they initially assume. Think of scaling your business, monetizing your space, and offering an overall smoother and more impressive customer experience. For instance, we have a lot of customers in the coworking and coliving industry who have been able to offer a greater tenant experience and build a community by installing SALTO KS. 

How did the pandemic affect the physical security landscape? Have you noticed any new security issues arise as a result?

We have seen that during the pandemic, the demand for smart access control solutions skyrocketed. Because our solutions offer the functionality of opening doors with your phone, there is no need for physical contact. In combination with SALTO’s ‘BioCote locks’ equipped with antimicrobial coated technology, businesses can ensure a germ-free customer experience offering the greatest feature of all - peace of mind. 

Additionally, there is an audit trail available that can show who went into which room in real-time, so it becomes easier to trace where someone got infected and when. This allows a space operator or manager, for instance, to contact everyone that might have been exposed to the virus.

What are the most common ways threat actors use in an attempt to bypass various access control measures?

We are keeping strict measures regarding our servers and firewalls and avoid being attractive to threat actors. The most common ways are trying to steal credentials from one of our end-users or use automatic scanners where they don't target SALTO KS specifically, they use a ‘crawler’ and see whatever they find.

What physical security measures would you consider essential for organizations nowadays?

Have a great open-source password management service in place. 

What other aspects of our daily lives do you hope to see enhanced by technology in the near future?

It seems far-fetched but access control solutions like SALTO KS have the ability to help with important societal problems, for instance fighting off loneliness. Especially in elderly care, it can help families to get more insight on how many visits an older member of the family gets, for instance, to make sure there will be someone visiting every day. This can be an extra service that healthcare organizations could provide, tracking their employees and offering families some comfort. If a caregiver loses a smartphone or security credential, its access permission can be revoked instantly, maintaining peace of mind and saving costly lock replacements.

Our daily lives will change for the better a lot in the upcoming years, and these changes will be all related to technology. 

What are some of the security tools you believe everyone should use nowadays?

SALTO KS offers a Digital Key which enables users to ‘tap’ doors open with their phone. It’s a feature that is equally as cool as it is secure, and in my opinion, it's also something that no business can live without.

Share with us, what’s next for SALTO?

Besides being one of the largest lock manufacturers out there, SALTO aspires to be one of the largest ACaaS companies too. By offering cloud-based access control solutions such as SALTO KS they are well on their way. Keep an eye out for more cool features and products by following us on LinkedIn and Instagram.

cybernews

 

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How SALTO’s energy efficient smart access solutions contribute to building sustainability

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Sustainability starts with building entry systems.

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Environmental awareness among hotels, workspaces, residential living, and most smart buildings is driving significant change in the industry. Sustainability practices are now widely viewed as critical factors in the successful facility management of smart corporate and hospitality buildings.

Smart building strategies include energy efficient access control solutions. Electronic locking systems can help solve challenges in operational efficiency, security, maintenance costs, occupancy, and sustainability. 
 

What energy consumption solutions are in place to reduce the impact on the environment?

Energy usage is one of the highest operating expenses for work spaces, shared living spaces, residential and the hospitality industry. In recent weeks, the prices of gas, coal, and electricity have risen to their highest levels in decades. The energy crisis is due to an ongoing shortage of energy across the world, which is affecting many countries. 

  • On average, 90% of wasted electricity usage comes from the guest room, which can be a property’s most unmanaged resource.
  • A room heating, ventilation, and air conditioning  (HVAC) system can represent 70-90% of that wasted electricity!

Smart access control and in-room sensors can bring a completely new level of intelligence to a building, and, in the process, provide information that can improve efficiency and operations. Sensors are able to detect a wide range of events and can seamlessly integrate with incumbent access control and energy-saving devices.

How SALTO’s energy efficient smart access solutions contribute to building sustainability

The SALTO Universal ESD system, plus existing integrations with SALTO technology partners, allows any type of building to optimize energy consumption by turning off lighting and adjusting climate control systems when guests or users are not in the room for extended periods.

The hotel industry has historically had a significant impact on the environment through its consumption of both energy and water. As the industry is bouncing back from the impact of the COVID-19 pandemic, supporting sustainable initiatives is of growing importance to the hospitality industry. An energy management system can reduce a property's energy costs by 15-40% with an estimated three-year return on investment. Without such a system in place, a hotel may be at risk of unnecessarily consuming exorbitant amounts of energy.


Using smart technologies and energy efficiency programs to save energy in buildings.

A key element in a comprehensive energy efficiency program involves specifying equipment, data-driven methodology to analyze building energy consumption, and energy efficiency savings estimates and products that meet certain energy efficiency standards and sustainability policies. SALTO solutions, technology, and products meet all of these requirements. 

In innovating to meet social and environmental challenges, SALTO’s Environmental Product Declarations (EPD), recently achievement of a silver rating in the EcoVadis evaluation ranking and 100% carbon neutrality for our factory headquarters and global office networks are some examples of sustainable innovation examples. These achievements are a major step forward in making keyless smart access technology sustainable.

 

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Our commitment to sustainable practices.

SALTO is committed to designing and creating environmentally sustainable smart locking technology. By quantifying the environmental impact of our electronic door lock models, we ensure our partners and customers meet the standards required for their projects both now and in the future. 

SALTO signed up to the 2030 Agenda for Sustainable Development and its 17 Sustainable Development Goals (SDGs) to aligning its operations with Ten Principles universally accepted in the areas of human rights, labour safety standards, environment, and fight against corruption, and adopting measures in support of the objectives of the U.N. 's SDGs.

SALTO commitment to sustainable practices

Find out more about how we accelerate our own progress to net zero while helping our customers do the same here.

Contact our sales teams who are happy to start your sustainability journey embracing sustainability as opportunity.

Follow SALTO on LinkedIn or Instagram to keep up with the latest news in the world of access control.

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What is coliving?

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As a coliving expert and consultant in the industry, I'm often asked, "What exactly is coliving?

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We've partnered up with one of the best guest experience coliving consultant, Leah Ziliak to launch a 6 part monthly blog post series . We're kicking off the series with our first blog post 'What is coliving?'. Happy Reading!

As a coliving expert and consultant in the industry, I'm often asked, "What exactly is coliving?

What is coliving?

The term ‘coliving’ can mean a lot of different things, so it’s easy to be confused. When I talk about coliving to friends, family and colleagues outside of the industry, I get some puzzled looks. Some imagine I'm part of a hippie commune, while others picture me living out an extended version of college dorm life.

Why would a professional woman in her 30s choose to live with housemates, instead of alone or with a partner? If you’ve found yourself wondering the same, let me start by telling you that modern-day coliving is a much more elevated experience than you might think.

So, what does exactly coliving mean?

In its simplest form, coliving is when a group of three or more unrelated people live together in one place. But the term has come to encompass a wide variety of living arrangements and situations over the years. From housing co-ops to hacker houses to student housing to high-rise community living, coliving has evolved to meet the needs of a new wave of people looking for communal living arrangements.

Interested in getting a glimpse of what coliving can look like? Imagine this...

You're living in a high-rise coliving in the city. You have a 9th-floor room all to yourself but pop downstairs to grab a coffee in the community kitchen. You hop on the community app and see that there's a Movie Night scheduled later that day and click 'Attend.' You use your smartphone for keyless entry into your kitchen storage unit to grab a muesli bar, and settle into your favourite spot in the coworking area to start your workday.

Examples of coliving spaces

You work remotely and book a room for a month at a coliving space in Spain. You’re staying in a quaint village by the sea in a historic apartment with a group of 10 other colivers. During the day, everyone works or studies quietly in the dedicated coworking area. At 5 pm, someone's pouring glasses of Tempranillo on the terrace and starting a skillshare event on SEO Strategies, before you all head out for tapas. Maybe you’ll stay another month or two? It sure beats working from your home office.

This is also coliving.

What is coliving

Modern-day coliving can present itself in a lot of different ways, with these being just two examples of many. There are coliving villages, coliving retreats, rural coliving, long-term residential coliving spaces and short-term destination-based coliving spaces. There are also coliving spaces intended for niche communities.

With so many different types of shared living spaces all over the world, there's a coliving space for anyone and everyone. And while they certainly all have their differences and are intended for different demographics, each of them prioritises the same things:

 

 

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Community. Flexibility. Freedom. Experiences.

What is coliving?

Benefits of coliving

So, why exactly is coliving such a huge trend right now? The growth in modern-day coliving comes about due to a shift in priorities amongst consumers, along with a strong push forward from the pandemic. Here are a few reasons why people are gravitating toward coliving now more than ever before:

  • Ease of Living: When it comes to coliving, life is easier in every way. Although amenities differ from space to space, you will typically find perks like housekeeping, all-inclusive bills, fully furnished spaces, coworking areas, a dedicated community manager and events. Many spaces are prioritising tech, enabling enhanced security and keyless access for a seamless user experience and even more freedom. Some operators integrate platforms that enable members to connect based on similar interests and further encourage community interaction. 
     
  • Flexibility & Accessibility: With the rise of remote work due to the pandemic, consumers have more freedom and more choices than ever before. When you can work from anywhere in the world, you can live anywhere in the world. Coliving spaces typically offer flexible leases and furnished spaces. With coliving for example, you can move to London tomorrow with nothing more than a suitcase if you’d like.
     
  • Experiences Over Things: In recent years, especially among millennials, we’ve seen a strong shift toward valuing experiences more than physical things. Consumers are willing to share spaces if it means having higher-quality interactions and experiences than they’d get living solo.
     
  • Shared Economy: We no longer need to own a car, we have Uber. We don't need to buy a dress for that black-tie event, we have Rent the Runway. We don't need to own a villa in France, we have Airbnb. With the rise of the shared economy, consumers have access to all sorts of amenities, without the need to acquire a bunch of possessions. Sharing homes gives us access to spaces and experiences that we might not ever be able to afford on our own.
     
  • Community: Throughout the pandemic, we’ve seen the negative effects that social isolation can have on our well-being. People are craving a real sense of connection and coliving delivers on this in every way. Far from being a millennial trend, coliving offers a solution to combat loneliness for those of all ages. With the rise of senior and multigenerational coliving, it's clear that the desire to be part of a connected community sticks with us throughout our lives. 

So to recap, what is coliving in 2022? Coliving is a lifestyle. It’s a modern-day solution to an age-old need for a more connected, seamless living experience.

This is also coliving

There's a meme I’ve seen going around that says, "Normalise splitting a mansion with your 5 best friends and 10 dogs." And, while ten dogs might be a bit much, I appreciate the overall sentiment.

The coliving movement is normalising living with an inspiring group of like-minded people. Through tech, through superior resident experiences, and through community, coliving is shifting the entire housing market and pushing it forward to provide more enriching at-home experiences.

So, when people ask me why someone would choose coliving, my question to them is, “Why not?” Coliving is the key.
 

Stay tuned for the second of our coliving blog posts series which will be live in June with a focus on hybrid hospitality.

Contact our team of experts to offer a seamless customer experience to your residents with SALTO.

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Scale retail security with cloud-based access control solution

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Read ahead to find out how you can improve the user experience and safety for any store type with SALTO KS’ cloud-based access control system.

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Robust access control is vital for efficient, successful retail of any size or type — boutiques or big-box stores, owner-operated restaurants or fast-food chains, banks, supermarkets, discount stores, fitness center chains, gym franchises or clothing and fashion stores.

No matter the size, from specialist stores to convenience stores, which generally have extended opening hours, to even shopping malls, the right access control management is key. Monitoring access and entrances support the flow of customers through a store. SALTO Systems makes access control simple and secure and helps you grant specified access for your staff, suppliers, customers and even delivery services.

By developing innovative and reliable smart locking solutions that help retail establishments simplify their access management workflow, SALTO has helped retail businesses increase productivity, security, and operational efficiency no matter the nature of the store.

Integrating front-store and back-store access control, video surveillance, intrusion alarms, sensors, fire alarms, networks and other store management systems, gives retail and shop managers greater control and awareness of their site. SALTO Keys as a Service provides a scalable solution with multiple integrations and efficient ways of opening doors, including Digital Key for your smartphone.

Read ahead to find out how you can improve the user experience and safety for any store type with SALTO KS’ cloud-based access control system.

 

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Discover the benefits, performance and cost savings that come with the SALTO KS  for your retail business.

  • Removes problems arising from dealing with keys: Scrap mechanical keys, replacement costs and lost-key security worries with an easy to install and retrofit wireless solution.
     
  • Manages doors and store security in shared, single, and multiple locations without disturbing your storeactivity: You can keep track of who goes where and when with the Web and Mobile App. It is even possible to set notifications for specific events, so you’re always up to date.
     
  • Monitors store operating hours and improves retail store security 24/7 and in real-time: Get to know your customers’ behaviour which can be used to build your community and monetise your space(s) with the 24/7 activity data.
     
  • Manages staff access and streamlines operations: Improve your staff experience and simplify your access control. Give employees the opportunity to have access to all locations with the convenience of using only their smartphone. This added convenience results in a happy staff!
     
  • Expand your system as your business grows: Affordably scale cloud access management across multiple properties and integrate with your existing retail business management applications and security systems. Our solution is easy to expand to a new door for as many locations as you wish.

SALTO Systems hardware quality allows working with any door in the world, however unique the door may be.

An example of a retail establishment that has benefited from the above is EDEKA Durasin, independent retailer of the EDEKA cooperative. In addition to its main store in Hanover, the company has opened stores in Hameln, Eschede and Elze.

Due to the opening of their second shop in Hameln, EDEKA Durasin decided to adopt SALTO KS as their access control solution. When selecting the system, the focus was to extend KS to their existing shop and integrate with an intruder alarm system.

Technical Service Provider Jan Kruse said of the experience “SALTO KS is an easy-to-use and secure electronic access control system. As EDEKA's IT systems are not to be used for 'other' purposes, the idea of a cloud-based solution convinced us. The control and management via internet browser and app ensures the greatest possible independence.”

Find out more about how EDEKA scaled their stores here.

Would you like to learn more about how SALTO is helping transform retail businesses and their customer’s experience?

Contact our sales teams who are happy to help you introduce a profit-driven reliable access control solution such as SALTO KS into your business.
 

Follow SALTO on LinkedIn or Instagram to keep up with the latest news in the world of access control.
 

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